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{| style="background-color:#3f2a56; width: 80%; color:white; float:left;"
[[File:Wiki CSPS BIL-EN1st.png|frameless|alt=|left|800x800px]]
![[#Team|<big><div id="Team"><span style="color:#ffffff">Surge at the School (CSPS)</span></big>]]
!<big>[[#Delivering results for the GC since 2018|<span style="color:#ffffff">Delivering results for the GC since 2018</span>]]</big>
![[#Team|<big><div id="Team"><span style="color:#ffffff">Surge at the School</span></big>]]
!<big>[[#An extension of your team|<span style="color:#ffffff">An extension of your team</span>]]</big>
!<big>[[#Why work with us|<span style="color:#ffffff">Why work with us</span>]]</big>
!<big>[[#How We Can Help|<span style="color:#ffffff">How We Can Help</span>]]</big>
!<big>[[#How we can help|<span style="color:#ffffff">How we can help</span>]]</big>
!<big>[[#How We Work|<span style="color:#ffffff">How We Work</span>]]</big>
!<big>[[#Our partnership model|<span style="color:#ffffff">Our partnership model</span>]]</big>
!<big>[[#Past Projects & Partners|<span style="color:#ffffff">Past Projects & Partners</span>]]</big>
!<big>[[#Testimonials|<span style="color:#ffffff">Testimonials</span>]]</big>
!<big>[[#FAQ|<span style="color:#ffffff">FAQ</span>]]</big>
!<big>[[#For more information, contact us|<span style="color:#ffffff">For more information, contact us</span>]]</big>
!<big>[[#Contact|<span style="color:#ffffff">Contact Us</span>]]</big>
|}
|}
<big><big>'''Pour la version française, [https://wiki.gccollab.ca/Equipe_de_renfort cliquez ici]'''</big></big>
<big><big>'''Pour la version française, [https://wiki.gccollab.ca/Equipe_de_renfort cliquez ici]'''</big></big>
=='''<big><big><big>Surge at the School</big></big></big>'''==
=='''<big><big><big>Surge at the School (CSPS)</big></big></big>'''==
<big><big>The Surge team helps organizations achieve their priorities. Our position within the School provides us with a neutral, bird’s-eye view across government; enabling us to work with any organization, on any file, to get results</big>
<big><big>The Surge team helps federal departments and agencies work towards the achievement of their priorities. Our position within the Canada School of Public Service allows us to take a neutral position, and our work with multiple organizations allows us to see things from a bird’s-eye view across government. This enables us to work with any organization, on any file, to get results.</big>
{| width="90%" cellpadding="10" cellspacing="15px"
|style=background:#c6d4e8|<big>Surge is the '''hands-on''' application of the School’s mandate to strengthen capacity and promote excellence in the public service. </big>
{| width="80%" cellpadding="10" cellspacing="15px"
|style=background:#c6d4e8|<big>Surge is the '''hands-on''' application of the School’s mandate to strengthen capacity and promote excellence in the public service </big>
|}
|}
<big>We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits:</big>
<big>We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits:</big>
{| width="90%" cellpadding="10" cellspacing="15px"
{| width="80%" cellpadding="10" cellspacing="15px"
|style=background:#c6d4e8|[[File:People_picture.svg|center|frameless|upright=0.5]]
|style=background:#c6d4e8|[[File:People_picture.svg|center|frameless|upright=0.5]]
|style=background:#ecf1f7|<big>'''For your team''': We deliver successful project outcomes while enhancing your team's capabilities</big>
|style=background:#ecf1f7|<big>'''For your team''': We deliver successful project outcomes while enhancing your team's capabilities</big>
|}
|}
==<div id="How we can help">'''<big><big>How we can help</big></big>'''==
==<div id="Delivering results for the GC since 2018"><big><big>'''Delivering results for the GC since 2018'''</big></big> ==
<big><big>Our most commonly-used '''products and services''' are listed below, or tell us more about your specific needs; '''we specialize in developing custom-solutions for unique problems'''</big></big>
<big>Since December 2018, we have worked with 15+ GC organizations and teams to deliver '''+60 projects''' with '''+150 deliverables''' and have received '''overwhelmingly positive feedback''' by:</big>
{|width="90%" cellpadding="10" cellspacing="15px"
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|<big>'''Modernizing legacy systems, legislation, and service delivery models'''</big>
|style=text-align:center;background:#365687;color:#FFFFFF|<big>'''Adding policy and strategic capacity'''</big>
|style=text-align:center;background:#457477;color:#FFFFFF|<big>'''Improving internal governance and simplifying processes'''</big>
|style=text-align:center;background:#24494a;color:#FFFFFF|<big>'''Targeting learning to respond to GC priorities'''</big>
|-
|style="width:400px"|[[File:Modernizing legacy systems, legislation, and service delivery models Image1.png|alt=|center|frameless]]
|style="width:400px"|[[File:Adding policy and strategic capacity image1.png|alt=|center|frameless]]
|style="width:400px"|[[File:Improving internal governance and simplifying processes Image1.png|alt=|center|frameless]]
|style="width:400px"|[[File:Targeted learning to respond to GC priorities Image1.png|alt=|center|frameless|261x261px]]
|-
|}
<big>These projects have helped to advance learning, innovation, and policy priorities across the federal government.</big>
<br>
<br clear='all'>
==<div id="An extension of your team "><big><big>'''An extension of your team'''</big></big> ==
<big>We are a '''diverse team of policy analysts''' ready to help '''advance your priorities'''; we jump into your work alongside your team and leverage our deep experience within the GC.</big>
{|width="80%" cellpadding="10" cellspacing="15px"
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|-
|-
|style=min-width:250px; max-width:400px|<big><big>'''Next Steps & Reflections'''</big></big>
|style=text-align:center;background:#dde6ee|<big>'''Experience'''</big>
<big>Offering support to put ideas into effect, and capturing lessons learned to apply to future work</big>
|style=text-align:center;background:#bbcdde|<big>'''Skillsets'''</big>
|[[File:6-9_brain.png|frameless|upright=0.5]]
|style=text-align:center;background:#ddebeb|<big>'''Collaboration'''</big>
|[[File:4-6_speech_bubble.png|frameless|upright=0.5]]
|-
|style=min-width:250px; max-width:400px|<big><big>'''Engagement & Briefing'''</big></big>
|- valign="top"
<big>Validating possible solutions by engaging with stakeholders, and generating products that tell a compelling story</big>
|style=text-align:left;background:#dde6ee|<big>We bring an '''impartial, cross-governmental perspective'''; our mandate allows us to build connections and work across government.
We use our experience in '''strategic policy, central agencies, program policy, and data teams''' to rapidly get up to speed on your operating environment.
We have almost '''a decade of experience''' creating presentations for ministerial and deputy-level audiences.'''</big>
|style=text-align:left;background:#bbcdde|<big>We are a '''self-managed, self-organizing team''' ready to deploy at any time.
We are '''agile''': we develop, test, and continually iterate on our deliverables with our partners.
We are well-versed in '''how to use AI responsibly''' in the policy field.
We '''interpret and visualize data''' in a manner understandable to any audience.</big>
|style=text-align:left;background:#ddebeb|<big>We support with '''open collaboration''', a focus on '''relationship-building''', and '''adaptability''' to fulfill your needs.
'''We are fully committed to your team'''; each project team on Surge is dedicated to one project at a time.
We will ensure a '''smooth handover''' process at the end of the project and will be '''available to answer any questions.'''</big>
|}
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<br clear="all">
<big>Using a cost-sharing model, the '''Surge Team offers departments additional support''' to tackle their complex problems.</big>
==<div id="Why work with us">'''<big><big>Why work with us</big></big>'''==
<div style="display:inline-table">
{|width="90%" cellpadding="10" cellspacing="15px"
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|<big>'''Short-term, inexpensive policy capacity'''</big>
|style=text-align:center;background:#365687;color:#FFFFFF|<big>'''Different skillsets, toolsets, and mindsets'''</big>
|-
|- valign="top"
|style=text-align:left;background:#dde6ee|<big> '''Applicable when…'''
- You need policy capacity to achieve your priorities
- Long-term staffing commitments are difficult or not required
- Salary budget is limited but O&M dollars remain
</big>
|style=text-align:left;background:#ecf1f7|<big> '''When your team is rarely asked to engage in policy work, including:'''
- Briefing materials for senior officials
- Decision documents
- Engagement planning and facilitation
- Research, environmental scans, and data
- Internal restructuring or prioritization exercises
- Challenge function and outside perspective
</big>
|}
==<div id="How we can help">'''<big><big>How we can help</big></big>'''==
<big>Our most commonly-used '''products and services''' are listed below, or tell us more about your specific needs; '''we specialize in developing custom-solutions for unique problems.'''</big>
{| width="70%" cellpadding="10" cellspacing="15px"
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| style="border-left: 10px solid #103768; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
{|
{|
|+
|+
|style="width:100px"|[[FILE:2.1book2.svg]]
|style="width:100px"|[[File:RAS Image1.svg]]
|style="width:150px"|<big><big>'''Research, Analysis and Synthesis'''</big></big>
|style="width:200px"|<big>'''Research, Analysis and Synthesis'''</big>
|<big>Problem diagnosis, framing and definition; Environmental scans; Data collection, analysis, and synthesis; Conducting interviews and focus groups</big>
|<big>Data Collection & Gaps Analysis; Stakeholder & Process Mapping; Jurisdictional Reviews & Best Practice Research; Environmental Scans & Literature Reviews; Policy Reports</big>
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| style="border-left: 10px solid #5483ac; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
{|
{|
|+
|+
|style="width:100px"|[[FILE:2.2hand.svg]]
|style="width:100px"|[[File:HC Image1.svg]]
|style="width:150px"|<big><big>'''Challenge Function'''</big></big>
|style="width:200px"|<big>'''Horizontal Collaboration'''</big></big>
|<big>Soundboard for ideas; Providing strategic advice; Helping teams think through complex files and find clarity on how to manage the work (e.g., how to navigate through the system/process)</big>
|<big>Internal Consultation Across Government; Facilitation (only within the GC), Interviews, Focus Groups & Surveys; Stakeholder Engagement Planning; Governance Model Design & Mapping; RACI Charts</big>
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| style="border-left: 10px solid #457477; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
{|
{|
|+
|+
|style="width:100px"|[[FILE:2.3handshake.svg]]
|style="width:100px"|[[File:BC Image 1.svg]]
|style="width:150px"|<big><big>'''Building Capacity'''</big></big>
|style="width:200px"|<big>'''Briefing and Communication'''</big>
|<big>Team learning through projects; Lessons Learned facilitation; Skills-oriented workshops</big>
|<big>Briefing Materials for Senior Audiences; Reporting & Performance Dashboards; Memoranda to Cabinet, Treasury Board Submissions</big>
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| style="border-left: 10px solid #4E3F78; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
| style="border-left: 10px solid #85c2c4; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
{|
{|
|+
|+
|style="width:100px"|[[FILE:2.4talk.svg]]
|style="width:100px"|[[File:Strategic Advice Image1.svg]]
|style="width:150px"|<big><big>'''Engagement & Facilitation'''</big></big>
|style="width:200px"|<big>'''Strategic Advice'''</big>
|<big>Convening groups to tackle shared files and common problems; Designing engagement strategies; Planning and hosting engagement sessions; Strengthening horizontal collaboration; Driving groups towards agreement on next steps </big>
|<big>Policy Development & Options Analysis; Strategic Planning & Roadmapping; Performance Measurement Strategies (e.g., Logic Models, PIPs); Change Management</big>
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| style="border-left: 10px solid #bdd175; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
{|
{|
|+
|+
|style="width:100px"|[[FILE:2.5present.svg]]
|style="width:100px"|[[File:CB Image 1.svg]]
|style="width:150px"|<big><big>'''Synthesis & Briefing'''</big></big>
|style="width:200px"|<big>'''Capacity Building'''</big>
|<big>Decks; Placemats; Dashboards; Policy reports; What We Heard reports; Supporting the drafting of key policy and decision documents (e.g., Memorandum to Cabinet, medium-term planning, performance measurement frameworks)</big>
|<big>Process Improvement & Implementation; Lessons Learned Facilitation; Reuseable Resources and Templates Development; Targeted Training (e.g., presentation design, navigating government processes) </big>
|}
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==<div id="Our partnership model"><big><big>'''Our partnership model'''</big></big> ==
==<div id="Our partnership model"><big><big>'''Our partnership model'''</big></big> ==
<big>Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.</big>
<br clear="all">
<br clear="all">
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|style="width:400px"|[[File:Lower costs Image.png|alt=|center|frameless]]
|style="width:400px"|[[File:Screenshot 2025-11-24 155449.jpg|alt=|center|frameless]]
|style="width:400px"|[[File:Fast to deploy image.png|alt=|center|frameless]]
|style="width:400px"|[[File:Screenshot 2025-11-24 160635.jpg|alt=|center|frameless]]
|style="width:400px"|[[File:You are in control image.png|alt=|center|frameless]]
|style="width:400px"|[[File:Screenshot 2025-11-24 161030.jpg|alt=|center|frameless]]
|style="width:400px"|[[File:Expanded network image.png|alt=|center|frameless|261x261px]]
|style="width:400px"|[[File:Screenshot 2025-11-24 161339.jpg|alt=|center|frameless|300x300px]]
|-
|-
|style=text-align:center;background:#0a2342;color:#FFFFFF|<big><big>'''Lower costs'''</big></big>
|style=text-align:center;background:#98b5cd|<big>'''Lower costs'''</big>
|style=text-align:center;background:#5483ac|<big><big>'''Fast to deploy'''</big></big>
|style=text-align:center;background:#a0b7d9|<big>'''Fast to deploy'''</big>
|style=text-align:center;background:#abccce|<big><big>'''You are in control'''</big></big>
|style=text-align:center;background:#abccce|<big>'''You are in control'''</big>
|style=text-align:center;background:#bdd175|<big><big>'''Expanded network'''</big></big>
|style=text-align:center;background:#bdd175|<big>'''Expanded network'''</big>
|-
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|<big> We charge '''85% of FTEs'''; providing access to dedicated team of analysts </big>
|style=text-align:center;background:#dde6ee|<big> We charge '''85% of FTEs'''; providing access to a dedicated team of analysts </big>
|style=text-align:center;background:#bbcdde|<big> Compared to hiring term/indeterminate staff or consultants, '''we can start working with you in as little as 1- 2 weeks''' </big>
|style=text-align:center;background:#ecf1f7|<big> Compared to hiring term/indeterminate staff or consultants, '''we can start working with you in as little as 1- 2 weeks''' </big>
|style=text-align:center;background:#ddebeb|<big> We’ll contribute new ideas and perspectives, while '''you retain the final say''' </big>
|style=text-align:center;background:#ddebeb|<big> We’ll contribute new ideas and perspectives, while '''you retain the final say''' </big>
|style=text-align:center;background:#e4ecc6|<big> You have access to our '''horizontal knowledge and connections''' </big>
|style=text-align:center;background:#e4ecc6|<big> You have access to our '''horizontal knowledge and connections''' </big>
|}
|}
==<div id="Delivering results for the GC since 2018"><big><big>'''Delivering results for the GC since 2018'''</big></big> ==
==<div id="Testimonials"><big><big>'''Testimonials'''</big></big> ==
<big><big>Since December 2018, we have worked with 15+ GC organizations and teams to deliver '''+60 projects''' with '''+150 deliverables''' and have received '''overwhelmingly positive feedback''' by:</big></big>
<big>We are happy to share references.</big>
<div style="display:inline-table">
<div style="display:inline-table">
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|<big><big>"...the '''most concise, comprehensive, and visually appealing''' summary of Crown-Indigenous relations I've come across."</big> <br> ~ Environment and Climate Change Canada </big>
|<big>"...the '''most concise, comprehensive, and visually appealing''' summary of Crown-Indigenous relations I've come across."</big> <br> ~ Environment and Climate Change Canada </big>
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| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
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|<big><big>"Love the expertise you provided, with '''customized support''' to make this work easier."</big> <br> ~ Employment and Social Development Canada </big>
|<big>"Love the expertise you provided, with '''customized support''' to make this work easier."</big> <br> ~ Employment and Social Development Canada </big>
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| style="border-left: 10px solid #627dd0; border-right: 10px solid #627dd0; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
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|<big><big>"The team [has] provided us excellent support and have shown creativity and a '''high capacity to integrate concepts and show discernment'''. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."</big><br> ~ Public Services and Procurement Canada </big><br>
|<big>"This is '''way better work''' than KPMG."</big> <br> ~ Natural Resources Canada </big>
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|<big><big>"'''This is very good work''', especially given how little you've been given to work with."</big> <br> ~ Department of National Defence </big>
|<big>"'''This is very good work''', especially given how little you've been given to work with."</big> <br> ~ Department of National Defence </big>
|}
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| style="border-left: 10px solid #3b305A; border-right: 10px solid #3b305A; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
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|<big><big>"There are a few [exercises] that have stood out over the course of my career, and this is '''one of the high flyers'''."</big> <br> ~ Employment and Social Development Canada </big>
|<big>"There are a few [exercises] that have stood out over the course of my career, and this is '''one of the high flyers'''."</big> <br> ~ Employment and Social Development Canada </big>
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|<big><big>"Your support over the last few weeks has provided DND a '''meaningful uplift in our capacity'''. Huge thanks!"</big> <br> ~ Department of National Defence </big>
|<big>"The team [has] provided us excellent support and have shown creativity and a '''high capacity to integrate concepts and show discernment'''. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."</big><br> ~ Public Services and Procurement Canada </big><br>
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|<big><big>"This is '''way better work''' than KPMG"</big> <br> ~ Natural Resources Canada </big>
|<big>"Your support over the last few weeks has provided DND a '''meaningful uplift in our capacity'''. Huge thanks!"</big> <br> ~ Department of National Defence </big>
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|<big><big>"We’ve truly benefited from your incredible '''talents, insights, and dedication throughout this engagement'''. Looking forward to when our paths cross again. "</big><br> ~ Public Services and Procurement Canada </big><br>
|<big>"We’ve truly benefited from your incredible '''talents, insights, and dedication throughout this engagement'''. Looking forward to when our paths cross again."</big><br> ~ Public Services and Procurement Canada </big><br>
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==<div id="For more information, contact us">'''<big><big>For more information, contact us</big></big>'''==
==<div id="For more information, contact us">'''<big><big>For more information, contact us</big></big>'''==
<big> If you want to learn more about what we do, visit our [https://gcxgce.sharepoint.com/teams/1000611/ GCXchange site]. If you want to explore a partnership, please fill out this [https://forms.office.com/r/10JKCgf0VP/ intake form] or reach out to us at [mailto:surgeteam-equipederenfort@csps-efpc.gc.ca surgeteam-equipederenfort@csps-efpc.gc.ca]. Our Director General (DG) is also available for exploratory and informal discussions: [mailto:paul.pilieci@csps-efpc.gc.ca paul.pilieci@csps-efpc.gc.ca]</big>
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