Difference between revisions of "CSPS Digital Academy/CSPS Digital Accelerator"

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!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
 
!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
 
!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
 
!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
!<big>[[#Cohort 1|<span style="color:#ffffff">Cohort 1 Recap</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
 
!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
 
!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
 
!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
 
!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
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== '''<big>CSPS Digital Accelerator</big>''' ==
 +
<div style="text-align: left">
 +
<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.</big> <br>
 +
<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1><big>The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].</big>
  
<h1 style="color:#3f2a56">'''Welcome'''</h1><big>The CSPS Digital Accelerator is a transformative learning experience designed for product teams, including their leaders, who want to experiment with more collaborative, open, human-centered and iterative ways of defining problems and developing solutions in a modern government era. It combines hands-on workshops, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.</big>
 
<big><br>
 
The Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. We launched in Spring 2021, recruiting whole and pre-established teams. We are currently planning the second Accelerator cohort for Winter 2022.</big>
 
 
<br>
 
<br>
<br>
+
===<big>Goals</big>===
=== <big>Goals</big> ===
 
 
{|
 
{|
 
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|+
|[[File:Learning by doing.png|left|frameless|85x85px]]
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
 
|
 
|
===== <big>'''''Learning by doing'''''</big> =====
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=====<big>'''''Learning by doing'''''</big>=====
 
<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
 
<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
 
<br><br>
 
<br><br>
 
|-
 
|-
|[[File:Unlock.png|left|frameless|85x85px]]
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|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Accelerator is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
+
|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
 
<br>
 
<br>
 
|-
 
|-
|[[File:Strong.png|left|frameless|85x85px]]
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|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
 
|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
 
|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
 
<br>
 
<br>
 
|-
 
|-
|[[File:Collaboration hands.png|left|alt=|85x85px|frameless]]
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|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
+
|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
 
|-
 
|-
|[[File:Give teams skills.png|left|frameless|85x85px]]
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|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
 
|
 
|
===== '''''<big>Designing an empowering experience</big>''''' =====
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====='''''<big>Designing an empowering experience</big>'''''=====
<big>Great products and services are human-centred and designed for and with users. This applies to the Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
+
<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
<br>
 
<br>
 
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| style="width:100%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
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| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
</div>
 
</div>
 
<div style="text-align: center;"></div>
 
<div style="text-align: center;"></div>
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<h1 style="color:#3f2a56"><div id="Overview">'''Overview of the program'''</div></h1>[[File:Accelerator timeline .png|center|frameless|1193x1193px]]
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<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
 
 
 
 
 
 
===<big>Onboarding and Skill building (2 weeks)</big>===
 
 
 
* <big>Team building</big>​
 
 
 
* <big>Skill sessions</big>​
 
 
 
* <big>Introduction to new tools</big>
 
<br>
 
===<big>Design Discovery (3 weeks)</big> ===
 
 
 
*<big>Problem framing</big>​
 
*<big>Ideation</big>​
 
*<big>Design thinking and user research</big> <br />
 
<br>
 
===<big>Deeper Learning (2 weeks)</big>===
 
 
 
*<big>Focused learning opportunities</big> ​
 
*<big>Prototype planning</big>​
 
*<big>Preparation for first pitch</big>
 
<br>
 
===<big>Prototyping (3 weeks)</big>===
 
 
 
*<big>Developing and testing working prototypes with users<br /></big>
 
<br>
 
===<big>Aftercare (3-6 months)</big>===
 
 
 
*<big>Products progress towards beta or production</big> ​
 
 
 
*<big>Access to coaches and mentors</big>​
 
 
 
*<big>Access to continuous learning</big>
 
<br>
 
<br>
 
<h1 style="color:#3f2a56"><div id="Team">'''How to build your accelerator team'''</div></h1>
 
 
{|
 
{|
 
|+
 
|+
|[[File:Lego - product team.png|left|frameless]]
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|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
|
 
|
=== <big>Product Team</big> ===
 
* <big>5-10 people</big>
 
* <big>Diverse & multidisciplinary</big>
 
* <big>Should bring together:</big>
 
**<big>1) Subject matter experts for the business line or program,</big> 
 
**<big>2) Business analysts, designers, or product management,</big> 
 
**<big>3) Solutions designers / developers (technical, service designers, policy makers, etc.)</big>
 
  
* <big>Product teams work on their problems '''full time''' during the Accelerator and ideally stay together once it is over</big>
+
===<big>Product Team</big>===
 +
*<big>Diverse & multidisciplinary</big>
 +
 
 +
*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
 
|-
 
|-
|[[File:Steering team.png|left|frameless]]
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|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|
 
|
=== <big>Steering Team</big> ===
+
===<big>Steering Team</big>===
  
* <big>1 executive champion who participates '''part time''' in accelerator activities and fully supports the work of the product team</big>
+
*<big>Executive champion who fully supports the work of the product team</big>
* <big>2-4 other executive supporters who form a governance body and help support the work of the team through: a</big><big>pprovals</big><big>, guidance, unblocking, feedback, upward briefing, and funding.</big>
+
*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
 
|-
 
|-
|[[File:Partners-enablers.png|left|frameless]]
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|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 
|
 
|
=== <big>Corporate Partners</big> ===
+
===<big>Corporate Partners</big>===
  
* <big>Enablers and partners who can support the product team in delivering their solution</big>
+
*<big>Enablers and partners who can support the product team in delivering their solution</big>
  
* <big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
+
*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
 
|}
 
|}
<h1 style="color:#3f2a56"><div id="Right Problems">'''The right problems for the Accelerator'''</div></h1>
+
<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
 
{|
 
{|
 
|+
 
|+
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
 
|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Doesn’t have an obvious, simple solution</big>
 
|<big>Doesn’t have an obvious, simple solution</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has room for exploration, space to pivot, and flexible timelines</big>
 
|<big>Has room for exploration, space to pivot, and flexible timelines</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Has a team that will continue to work on a solution once the accelerator ends</big>
+
|<big>Has a team that will continue to work on a solution once the program ends</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Is related to the core work of your organization – internal or external</big>
+
|<big>Be related to the core work of your organization – internal or external</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has a business owner open to solution ideas that go beyond the usual</big>
 
|<big>Has a business owner open to solution ideas that go beyond the usual</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Has usable and accessible data to inform exploration and solutions</big>
+
|<big>Has usable (and accessible) data to inform exploration and solutions</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has the potential to change how people think about and do work</big>
 
|<big>Has the potential to change how people think about and do work</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has organizational support and buy-in</big>
 
|<big>Has organizational support and buy-in</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has access to users to co-design, explore, and gather insights from</big>
 
|<big>Has access to users to co-design, explore, and gather insights from</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Can be explored and shared publicly, with a team who can work in the open</big>
 
|<big>Can be explored and shared publicly, with a team who can work in the open</big>
 
|-
 
|-
|[[File:Checkmark.png|left|frameless|50x50px]]
+
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has a manageable scope</big>
 
|<big>Has a manageable scope</big>
 
|}
 
|}
  
  
=== <big>What's ''not'' the right problem? </big> ===
+
===<big>What's ''not'' the right problem? </big>===
 
{|
 
{|
 
|+
 
|+
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A pre-determined solution</big>
 
|<big>A pre-determined solution</big>
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A large-scale complex problem with many dependent pieces</big>
 
|<big>A large-scale complex problem with many dependent pieces</big>
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A pre-existing project with fixed timelines and requirements</big>
 
|<big>A pre-existing project with fixed timelines and requirements</big>
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A team that will not continue working on their solution post-Accelerator</big>
 
|<big>A team that will not continue working on their solution post-Accelerator</big>
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>No access to users to collaborate with or be informed by</big>
 
|<big>No access to users to collaborate with or be informed by</big>
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px]]
+
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
 
|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
 
|}
 
|}
<br><h1 style="color:#3f2a56"><div id="Cohort 1">'''Recap of Cohort 1'''</div></h1>
+
 
<br>
+
<br><h1 style="color:#3f2a56"><div id="Intake"><strong>Intake Process</strong></div></h1>
<br>
+
{| class="wikitable"
<h1 style="color:#3f2a56"><div id="Partners">'''Partners'''</div></h1>
 
<br>(text)
 
{|
 
 
|+
 
|+
|[[File:National defence.png|left|frameless]]
 
 
|
 
|
|[[File:CRA.jpg|left|frameless|384x384px]]
+
====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
|-
+
 
|
+
 
|
+
 
|
+
<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
|-
+
 
|[[File:Transport Canada.jpg|left|frameless]]
+
<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
|
+
 
|[[File:Fisheries and Oceans Canada.jpg|left|frameless|415x415px]]
+
<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
 +
 
 +
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
 +
 
 +
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
 +
 
 
|}
 
|}
 +
 +
=='''Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].'''==
 +
<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
 +
 +
 +
<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>
 +
 +
*<big>Canada Revenue Agency</big>
 +
*<big>Department of Fisheries and Oceans</big>
 +
*<big>Department of National Defence</big>
 +
*<big>Canada School of Public Service</big>
 +
 +
 +
<big>In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>
 +
 +
 +
<big>As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
 +
 +
 +
<big>Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
 +
 +
 +
<big>[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>
 +
 +
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>
 +
 +
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>
 +
 +
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
 +
<br>
 +
<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
 
<br>
 
<br>
<h1 style="color:#3f2a56"><div id="Our Team">'''Meet the CSPS Digital Accelerator Team'''</div></h1>
+
<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
{|
+
 
|+
+
Eight teams participated, from seven different departments:  
|<center>'''Nick Scott'''</center>
+
 
<center>'''Executive Director'''</center>
+
* Canada Revenue Agency
|<center>'''Zoe Langevin'''</center>
+
* Department of Fisheries and Oceans
<center>'''(position title)'''</center>
+
* Indigenous Services Canada
|<center>[[File:Robyn bitmoji.jpg|left|frameless]]</center>
+
* Canada School of Public Service
<center>'''Robyn Paton'''</center>
+
* Transport Canada
<center>'''(position title)'''</center>
+
* Employment and Social Development Canada
|-
+
* Innovation, Science and Economic Development Canada
|<center>'''Val Gaudreault'''</center>
+
 
<center>'''(position title)'''</center>
+
 
|<center>[[File:Christina-bitmoji.jpg|left|frameless]]</center>
+
In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
 +
 
 +
 
 +
At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  
 +
 
 +
 
 +
<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>
 +
 
 +
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For general inquires contact the [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
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For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
  
 
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Latest revision as of 13:26, 16 September 2024


Overview Build your team Choose your problem Intake History of the Digital Accelerator Partners Meet our team


CSPS Digital Accelerator

Welcome

The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.

Overview of the program

The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.


Goals

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Learning by doing

Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.

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Breaking boundaries
We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.


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Changing with confidence
Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.


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Collaborating to succeed
Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.

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Designing an empowering experience

Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.




How to build your Accelerator team

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Product Team

  • Diverse & multidisciplinary
  • Product teams work on their problems during the Accelerator and ideally stay together once it is over
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Steering Team

  • Executive champion who fully supports the work of the product team
  • Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.
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Corporate Partners

  • Enablers and partners who can support the product team in delivering their solution
  • Could include: corporate services, security, legal, policy, communications or other forms of expertise

The right problems for the Digital Accelerator

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An actual problem – process, service, issue, or challenge – to be improved
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Doesn’t have an obvious, simple solution
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Has room for exploration, space to pivot, and flexible timelines
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Has a team that will continue to work on a solution once the program ends
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Be related to the core work of your organization – internal or external
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Has a business owner open to solution ideas that go beyond the usual
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Has usable (and accessible) data to inform exploration and solutions
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Has the potential to change how people think about and do work
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Has organizational support and buy-in
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Has access to users to co-design, explore, and gather insights from
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Can be explored and shared publicly, with a team who can work in the open
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Has a manageable scope


What's not the right problem?

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A pre-determined solution
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A large-scale complex problem with many dependent pieces
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A pre-existing project with fixed timelines and requirements
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A team that will not continue working on their solution post-Accelerator
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No access to users to collaborate with or be informed by
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Is classified and/or cannot be shared openly with other teams or the broader public service

Intake Process

Contact us to arrange an information session about the Digital Accelerator for your team

CSPS Digital Accelerator Information Deck (Bilingual)

CSPS Digital Accelerator Team Cohort Experience Intake Form (English)

CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)

Info session deck (English)

Info session deck (French)

Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.

History of the Digital Accelerator


In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Department of National Defence
  • Canada School of Public Service


In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.


As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  


Interested in learning more about the teams’ solutions and experiences? Click on the links below.  


Team DND-Army – Canadian Army Digital Transformation

Team CRA – CRA Learning Zone

Team CSPS – Procurement Portal

Team DFO – Improving the Onboarding Experience  


Testimonial video from our first cohort. Watch it here!

In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  

Eight teams participated, from seven different departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Indigenous Services Canada
  • Canada School of Public Service
  • Transport Canada
  • Employment and Social Development Canada
  • Innovation, Science and Economic Development Canada


In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  


At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  


Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.


Meet the CSPS Digital Accelerator Team















For inquires about the Digital Accelerator contact us at CSPS Digital Accelerator mailbox.




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