Difference between revisions of "June 5, 2024 - Updates, priorities of the week"
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==Meeting information== | ==Meeting information== |
Revision as of 12:11, 21 June 2024
Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC
Meeting information
Agenda
1. Updates
2. Roundtable
Notes and action item
Updates
New UX Community of practice
- First meeting on June 20 at 1pm
- Fostering collaboration
- Advancing UX across government
- Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
AI Trust study - draft design
- In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
- Now, we will look at trust in regards to AI on Canada.ca
- From the 2022 study, we learned that how the flag is depicted is very important
- Now for the AI study, we’re looking at the H1
- We’re studying the importance of location of breadcrumbs for H1
- AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
- Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
- Testing which images do people trust most on Canada.ca
- Image from live site with no caption
- AI generated with notice
- Text testing which is trusted more:
- Text with no notice
- Notice that AI was reviewed by human
- Testing chatbot, do people trust:
- Chatbot button
- Overlay at bottom of page
- AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
- Next steps:
- Fine tuning
- Pilot testing/qualitative testing with video comments
- Sending invitation form to Principal Publisher and approvals
- Launch
Questions:
Q: People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
Q: What will the labeling guidelines for images be?
A: This will be more of a role for Treasury Board policy to take care of.
Roundtable
ESDC
- We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already.
- Reach out to:lalithajoshua@servicecanada.gc.ca by 19th of June or earlier.