Difference between revisions of "June 5, 2024 - Updates, priorities of the week"
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===Updates=== | ===Updates=== | ||
| + | '''New UX Community of practice''' | ||
| + | |||
| + | * First meeting on June 20 at 1pm | ||
| + | * Fostering collaboration | ||
| + | * Advancing UX across government | ||
| + | * Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq | ||
| + | |||
| + | '''AI Trust study - draft design''' | ||
| + | |||
| + | * In 2022, DTO conducted a trust study on design elements such as FIP and sign-in | ||
| + | * Now, we will look at trust in regards to AI on Canada.ca | ||
| + | * From the 2022 study, we learned that how the flag is depicted is very important | ||
| + | * Now for the AI study, we’re looking at the H1 | ||
| + | * We’re studying the importance of location of breadcrumbs for H1 | ||
| + | * AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI | ||
| + | * Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites | ||
| + | * Testing which images do people trust most on Canada.ca | ||
| + | ** Image from live site with no caption | ||
| + | ** AI generated with notice | ||
| + | * Text testing which is trusted more: | ||
| + | ** Text with no notice | ||
| + | ** Notice that AI was reviewed by human | ||
| + | * Testing chatbot, do people trust: | ||
| + | ** Chatbot button | ||
| + | ** Overlay at bottom of page | ||
| + | * AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary | ||
| + | * Next steps: | ||
| + | ** Fine tuning | ||
| + | ** Pilot testing/qualitative testing with video comments | ||
| + | ** Sending invitation form to Principal Publisher and approvals | ||
| + | ** Launch | ||
| + | |||
| + | '''Questions:''' | ||
| + | |||
| + | '''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job | ||
| + | |||
| + | Answer: | ||
| + | |||
| + | The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams. | ||
| + | |||
| + | '''Q:''' What will the labeling guidelines for images be? | ||
| + | |||
| + | '''A:''' This will be more of a role for Treasury Board policy to take care of. | ||
===Roundtable=== | ===Roundtable=== | ||
Revision as of 15:25, 17 June 2024
Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC
Meeting information
Agenda
1. Updates
2. Roundtable
Notes and action item
Updates
New UX Community of practice
- First meeting on June 20 at 1pm
- Fostering collaboration
- Advancing UX across government
- Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
AI Trust study - draft design
- In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
- Now, we will look at trust in regards to AI on Canada.ca
- From the 2022 study, we learned that how the flag is depicted is very important
- Now for the AI study, we’re looking at the H1
- We’re studying the importance of location of breadcrumbs for H1
- AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
- Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
- Testing which images do people trust most on Canada.ca
- Image from live site with no caption
- AI generated with notice
- Text testing which is trusted more:
- Text with no notice
- Notice that AI was reviewed by human
- Testing chatbot, do people trust:
- Chatbot button
- Overlay at bottom of page
- AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
- Next steps:
- Fine tuning
- Pilot testing/qualitative testing with video comments
- Sending invitation form to Principal Publisher and approvals
- Launch
Questions:
Q: People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
Q: What will the labeling guidelines for images be?
A: This will be more of a role for Treasury Board policy to take care of.
