Difference between revisions of "Federal Public Service Organizational Ombuds Community"

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=<small>Federal Public Service Organizational Ombuds Community</small>=
  
  
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<div style="font-size: 200%">'''Welcome to the Federal Public Service Organizational Ombuds Community'''
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==Welcome to the dedicated GCWiki page for the Federal Public Service Organizational Ombuds Community!==
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Explore the essential role of an Ombuds in the public service, learn about our guiding principles, activities, and find key contacts. Whether you're an Ombuds, a stakeholder, a government department member, or simply seeking information, this page is your go-to resource.     
  
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=== Ombuds: Who are we? ===
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===What is an organizational ombuds?===
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The Ombuds provides a safe, confidential, and informal place where you can raise and discuss your work-related concerns, clarify issues, and explore ways to address them.
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According to the [https://www.ombudsassociation.org/what-is-an-ombuds- International Ombuds Association] organizational ombuds work with individuals and groups in an organization to  
  
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=== What does an Ombuds office look like? ===
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#provide a safe space to talk about an issue or concern,
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#explore options to help resolve conflicts, and,
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#bring systemic concerns to the attention of the organization for resolution.
  
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* Ombuds and/or ICMS and/or V&E and/or MH
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An organizational ombuds operates in a manner to preserve the confidentiality of those seeking services, maintains a neutral/impartial position with respect to the concerns raised, works at an informal level of the organizational system (compared to more formal channels that are available), and is independent of formal organizational structures.
  
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=== Ombuds contribution and impact? ===
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===A diversified service offering===
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The organizational ombuds community currently consists of 27 ombuds in 50 agencies or departments and continues to grow.
  
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===== Informs =====
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Although the ombuds role remains the same, the composition of their office, the population served, their geographical locations, their groups and levels, as well as the diversity of complementary services offered, vary greatly depending on the department or agency.
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We listen to your concerns to understand what you are experiencing. Based on your needs, we help you identify and evaluate your options, available resources and provide referrals as needed.
 
  
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===== Supports =====
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The following programs may be offered in your ombuds office.
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Ombuds help you prevent, manage or resolve issues through consultation, coaching, facilitated discussion or workplace dialogue, training, exit interviews. We work with you to find the approach that best fits your objectives.
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{| class="wikitable"
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===== Influences =====
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! colspan="2" |Various program offering
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Ombuds monitor trends and the nature of issues brought to our attention. We provide upward feedback to decision makers, share observations, and make recommendations to influence and help ECCC shape initiatives, approaches, and policies.
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|-
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|informal conflict mangement
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==== Issues raised? ====
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|disabiity management
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|-
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|mental health and wellbeing
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|training
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</div>
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|-
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|values and ethics
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|coaching
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|-
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|conflict of interest / political activities disclosure
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|services antiracisme, équité, diversité et inclusion
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|-
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|scientific integrity
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|senior Officer for Internal Disclosure of Wrongdoing
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|-
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|employee assistance program
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|investigations
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|-
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|harassment / violence prevention and/or workplace restoration
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|exit interview / feedback
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|-
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|surveys
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|
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|}[[Communauté des ombuds organisationnels de la fonction publique]]
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Latest revision as of 11:38, 7 June 2024

Federal Public Service Organizational Ombuds Community

Our guiding principles Our calendar of activities List of organizational Ombuds

Welcome to the dedicated GCWiki page for the Federal Public Service Organizational Ombuds Community!

Explore the essential role of an Ombuds in the public service, learn about our guiding principles, activities, and find key contacts. Whether you're an Ombuds, a stakeholder, a government department member, or simply seeking information, this page is your go-to resource.

What is an organizational ombuds?

According to the International Ombuds Association organizational ombuds work with individuals and groups in an organization to

  1. provide a safe space to talk about an issue or concern,
  2. explore options to help resolve conflicts, and,
  3. bring systemic concerns to the attention of the organization for resolution.

An organizational ombuds operates in a manner to preserve the confidentiality of those seeking services, maintains a neutral/impartial position with respect to the concerns raised, works at an informal level of the organizational system (compared to more formal channels that are available), and is independent of formal organizational structures.

A diversified service offering

The organizational ombuds community currently consists of 27 ombuds in 50 agencies or departments and continues to grow.

Although the ombuds role remains the same, the composition of their office, the population served, their geographical locations, their groups and levels, as well as the diversity of complementary services offered, vary greatly depending on the department or agency.

The following programs may be offered in your ombuds office.

Various program offering
informal conflict mangement disabiity management
mental health and wellbeing training
values and ethics coaching
conflict of interest / political activities disclosure services antiracisme, équité, diversité et inclusion
scientific integrity senior Officer for Internal Disclosure of Wrongdoing
employee assistance program investigations
harassment / violence prevention and/or workplace restoration exit interview / feedback
surveys

Communauté des ombuds organisationnels de la fonction publique

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