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<span style="font-size: 1.5em;">TOOLS TO SUPPORT COMMUNICATIONS AND SERVICES WITH THE PUBLIC</span>

<span style="font-size: 1.5em;">TOOLS TO SUPPORT COMMUNICATIONS AND SERVICES</span>

In this section, you will find tools to help you fulfill your responsibilities under Part IV of the <i>Official Languages Act</i>.  

In this section, you will find tools to help you fulfill your responsibilities under Part IV of the <i>Official Languages Act</i>.  

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[[File:Tool2.png|120px|left|alt=Intro icon]]

[[File:Tool2.png|120px|left|alt=Intro icon]]

=====[https://wiki.gccollab.ca/images/1/17/Best_Practices_Guide_for_Measurement_of_Demand.pdf Best Practices Guide for Measurement of Demand]=====   

=====[https://wiki.gccollab.ca/images/1/10/AA_language_obligations_Checklist_Travelling_Public_EN.pdf Airport Authorities: Checklist for obligations to the travelling public]=====   

:The purpose of this guide is to support institutions responsible for measuring the demand for communications and services by the public in the minority language to determine the language designation of some of their offices.

:Official languages obligations of designated airport authorities and their contractors to the travelling public.

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[[File:Tool2.png|120px|left|alt=Intro icon]]

[[File:Tool2.png|120px|left|alt=Intro icon]]

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[[File:Tool2.png|120px|left|alt=Intro icon]]

[[File:Tool2.png|120px|left|alt=Intro icon]]

=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/description-official-languages-communications-services-public-regulations.html Description of the Regulations]=====   

=====[https://www.btb.termiumplus.gc.ca/publications/covid19-eng.html Glossary on the COVID-19 pandemic]=====   

: This resource describes concepts presented in the Regulations to help you gain a better understanding of how to use them.

This glossary contains English and French terms for concepts in the fields of medicine, sociology and politics, among others. It is designed as a tool for translators, writers and editors, and anyone responsible for disseminating information during this pandemic.

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[[File:Tool2.png|120px|left|alt=Intro icon]]

[[File:Tool2.png|120px|left|alt=Intro icon]]

=====[https://www.btb.termiumplus.gc.ca/publications/covid19-eng.html Glossary on the COVID-19 pandemic]=====

=====[https://wiki.gccollab.ca/Community_of_Official_Languages/Tools/Communications_and_services/Emergency_mesures Official languages in emergency or crisis situations]=====

This glossary contains English and French terms for concepts in the fields of medicine, sociology and politics, among others. It is designed as a tool for translators, writers and editors, and anyone responsible for disseminating information during this pandemic.

: This bank of pre-translated messages on recurring topics was developed to assist federal institutions in respecting their official languages obligations during emergency or crisis situations.  

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[[File:Tool2.png|120px|left|alt=Intro icon]]

[[File:Tool2.png|120px|left|alt=Intro icon]]

=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/analytical-grid-substantive-equality.html Substantive equality grid]=====   

=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/analytical-grid-substantive-equality.html Substantive equality grid]=====