Changes

'''Option 3 -''' Examen SC-300 : [https://learn.microsoft.com/fr-ca/credentials/certifications/exams/sc-300/ Administrateur des identités et des accès Microsoft]  

'''Option 3 -''' Examen SC-300 : [https://learn.microsoft.com/fr-ca/credentials/certifications/exams/sc-300/ Administrateur des identités et des accès Microsoft]  

'''Option 4 -''' Examen SC-400 : [https://learn.microsoft.com/fr-ca/credentials/certifications/exams/sc-400/ Administration de la protection de l'information et de la conformité dans Microsoft 365] <h2>3️⃣ Étape 3 : Administrateur Microsoft 365 Expert (parcours d'apprentissage autodirigé)  </h2>You are required to complete the following Microsoft 365 Administrator learning path before attempting the official [[/learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/|Microsoft 365 Administrator Exam]]. Please note, any cost related to writing exams (should you decide to) and receiving a certificate will be your responsibility.

'''Option 4 -''' Examen SC-400 : [https://learn.microsoft.com/fr-ca/credentials/certifications/exams/sc-400/ Administration de la protection de l'information et de la conformité dans Microsoft 365] <h2>3️⃣ Étape 3 : Administrateur Microsoft 365 Expert (parcours d'apprentissage autodirigé)  </h2>Vous êtes tenu de suivre le parcours de formation Administrateur Microsoft 365 suivant avant de vous présenter à l'examen officiel [https://learn.microsoft.com/fr-ca/credentials/certifications/exams/ms-102/ Microsoft 365 Administrato]r. Veuillez noter que tous les coûts liés aux examens (si vous décidez de les passer) et à l'obtention d'un certificat sont à votre charge.  

'''[https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/ MS – 102 Microsoft 365 Administrator: Learning Path]'''

[https://learn.microsoft.com/fr-ca/credentials/certifications/exams/ms-102/ MS - 102 Microsoft 365 Administrator : Parcours d'apprentissage]  

*'''Practice exam -''' [https://learn.microsoft.com/en-ca/credentials/certifications/exams/ms-102/practice/assessment?assessment-type=practice&assessmentId=75 Practice Assessment for Exam MS-102: Microsoft 365 Administrator]

<h2>4️⃣ Step 4: Microsoft 365 Administrator certification (exam)</h2>Please note, any cost related to writing exams (should you decide to) and receiving a certificate will be your responsibility.

<h2>4️⃣ Étape '''4 : Certification Microsoft 365 Administrateur (examen)'''</h2>Veuillez noter qu’il y a des frais liés aux examens (si vous décidez de les passer) et à la réception d'un certificat.

'''[https://learn.microsoft.com/fr-ca/credentials/certifications/exams/ms-102/ Examen MS-102 : Administrateur Microsoft 365]'''<h2>5️⃣ Étape 5 : Apprentissage complémentaire (parcours d'apprentissage autodirigé) </h2>

L'apprentissage complémentaire suivant vous aidera à atteindre les compétences comportementales requises pour un niveau IT-02. Elle comprend également des cours sur la cybersécurité, qui sont essentiels pour tous les praticiens de l'informatique.  

[https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/ Exam MS-102: Microsoft 365 Administrator]

'''Investissement total en temps''' : 9 heures, 30 minutes

<h2>5️⃣ Step 5: Additional learning (self-paced learning path)</h2>

The following additional required learning will assist the learner in meeting the required behavioral competencies for an IT-02 level.  In addition, included courses on cybersecurity are essential for all IT practitioners.

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=COR505&cm_locale=fr Principes de base de la sécurité informatique pour les praticiens de l'informatique]'''  Pour faire leur travail, les praticiens des technologies de l'information doivent disposer des informations et des ressources dont ils ont besoin pour effectuer les tâches courantes de sécurité informatique. Ce cours en ligne offre une vue d'ensemble des politiques, processus et procédures de sécurité des technologies de l'information (TI) pertinentes pour le rôle des praticiens des TI dans le service public fédéral. Les participants acquerront une compréhension fondamentale de la sécurité informatique qui peut être adaptée aux contextes organisationnels dans l'ensemble du gouvernement du Canada.

#'''[https://catalogue.csps-efpc.gc.ca/product?catalog=COR505&cm_locale=fr Introduction à la gestion de la sécurité informatique]'''    Ce cours en ligne offre à tous les praticiens de la sécurité l'occasion d'acquérir une connaissance initiale de la gestion de la sécurité des technologies de l'information (TI). Il présente aux apprenants les menaces, les contextes juridiques, politiques et commerciaux de la sécurité des TI et leur donne un aperçu du contexte typique de la sécurité des TI au sein de l'administration fédérale, ce qui leur permettra de soutenir les TI au sein de l'administration fédérale.

<h2>📝 Examens</h2>

Vous pouvez programmer un examen sur la plateforme Microsoft Learn jusqu'à 90 jours avant la date de l'examen. Consultez la page [https://learn.microsoft.com/en-us/credentials/certifications/register-schedule-exam S'inscrire et programmer un examen] sur Microsoft Learn pour plus de détails sur la programmation de votre examen.  

'''Total time investment:''' 9 hours, 30 minutes

===Détails de l'examen===

Consultez la documentation suivante si vous avez des questions concernant le processus d'examen.

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=TRN234&cm_locale=en Using Strategic Thinking to Consider the Big Picture (csps-efpc.gc.ca)]'''  Big picture thinking stretches beyond short term goals to consider how an organization can succeed in the longer term. This online self paced course explores how to develop a sense of the big picture using the ideas of systems thinking, including broadening one's perspective, working with paradoxes, understanding causality, and assessing internal and external factors. Participants will learn how their decisions connect with their organization's strategic plans and value chain, and what actions they can take to encourage big picture thinking in their workplace

*[https://learn.microsoft.com/fr-ca/credentials/certifications/request-accommodations Aperçu du processus de certification]

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=TRN218&cm_locale=en Defining Alternative Solutions to a Problem (csps-efpc.gc.ca)]'''  Solving complex problems often involves devising multiple solutions each with their own pros and cons. This online self paced course examines different approaches to problem solving, including defining ideal states and generating practical solutions to difficult problems. Participants will learn to apply different problem solving techniques, including group brainstorming, to help avoid common pitfalls when choosing between multiple solutions

*[https://learn.microsoft.com/fr-ca/credentials/support/exam-duration-exam-experience Durée de l'examen et expérience de l'examen]

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=TRN236&cm_locale=en Rapport Building in Customer Service (csps-efpc.gc.ca)]'''  Building rapport with customers or clients requires understanding their situation and listening empathetically to their concerns. This online self paced course offers recommendations on how to build good rapport with customers by paying close attention to their needs, staying positive, and finding ways to connect with them. Participants will learn how to empathize with customers by acknowledging their feelings and reflecting back their emotions, thereby normalizing their concerns

*[https://learn.microsoft.com/fr-ca/credentials/certifications/exam-scoring-reports Notation de l'examen et rapports de notation]

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=FON502&cm_locale=en Delivering Inclusive Client Service (csps-efpc.gc.ca)]'''  A client - centric approach is one that focuses on addressing client or user expectations, needs, challenges and feedback. This course explores the benefits of applying an inclusive mindset as part of client service delivery in a government context. Participants will reflect on behaviors and practices that encourage inclusiveness and how to integrate it when delivering services to clients

# '''[https://catalogue.csps-efpc.gc.ca/product?catalog=COR505&cm_locale=en Information Management in the Government of Canada (csps-efpc.gc.ca)]'''  The proper management of information and data government organizations is essential for the effective delivery of programs and services in the Government of Canada. This online self paced course examines the strategic role, guiding principles and complex infrastructure of information management (IM) systems across the Government of Canada. Participants will explore trends and factors affecting information management and gain a better understanding of the legislative and policy frameworks in which it operates

# '''[https://www.cyber.gc.ca/en/education-community/learning-hub/courses/606-it-security-fundamentals-it-practitioners IT Security Fundamentals for IT Practitioners]'''  To do their jobs, information technology practitioners must be equipped with the  information and resources they need to perform common IT security tasks. This online self paced course offers an overview of information technology (IT) security policies, processes and procedures relevant to the role of IT practitioners in the federal public service. Participants will gain a foundational understanding of IT security that can be adapted to organizational contexts across the Government of Canada

# '''[https://www.cyber.gc.ca/en/education-community/learning-hub/courses/601-introduction-it-security-management Introduction to IT Security Management]'''  This online course offers all security practitioners an opportunity to gain initial awareness of Information Technology (IT) security management. It introduces learners to the threat, legal, policy and business contexts for IT security and provides an overview of typical GC IT security context that will enable them to support IT in the GC

You can schedule an exam on the Microsoft Learn platform up to 90 days before your exam date. Review the [https://learn.microsoft.com/en-us/credentials/certifications/register-schedule-exam Register and schedule an exam page] on Microsoft learn for details on scheduling your exam.

Si vous avez besoin de mesures d’adaptation pour votre examen, veuillez consulter les documents suivants :  

*[https://learn.microsoft.com/fr-ca/credentials/certifications/request-accommodations Demande d'aménagements pour l'examen et questions fréquemment posées]

*[https://learn.microsoft.com/fr-ca/credentials/certifications/available-exam-accommodations-document-requirements Aménagements disponibles pour l'examen et documents requis]

 

*[https://learn.microsoft.com/fr-ca/credentials/certifications/accommodations-faqs Questions fréquemment posées sur les aménagements d'examen] </div><div class="infobox"><p>If you're looking for additional information about this learning path, please feel free to contact us at [Mailto:Icommunity-icollectivite@tbs-sct.gc.ca icommunity-icollectivite@tbs-sct.gc.ca].</p></div>

*[https://learn.microsoft.com/en-us/credentials/certifications/certification-process-overview Certification process overview]

 

 

*[https://learn.microsoft.com/en-us/credentials/certifications/request-accommodations Request exam accommodations and frequently asked questions]

*[https://learn.microsoft.com/en-us/credentials/certifications/available-exam-accommodations-document-requirements Available exam accommodations and associated documentation requirements]

*[https://learn.microsoft.com/en-us/credentials/certifications/accommodations-faqs Frequently asked questions about exam accommodations]</div><div class="infobox"><p>If you're looking for additional information about this learning path, please feel free to contact us at [Mailto:Icommunity-icollectivite@tbs-sct.gc.ca icommunity-icollectivite@tbs-sct.gc.ca].</p></div>