Difference between revisions of "CAS-DSB/Where We're Headed"
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== Environmental Context == | == Environmental Context == | ||
| − | As described in the report ''No Turning Back: CBA Task Force Report on Justice Issues Arising from COVID-19''<blockquote>''The precipitous advent of the novel coronavirus pandemic known as COVID-19 in March 2020 brought into focus the urgency of forging an accessible, modern and user-centered justice system. The pandemic forced all justice system participants to adjust to a new environment. It fast-tracked the adoption of different measures and technologies to deliver justice remotely. It further dispelled the notion that justice (and the legal profession), was somehow nobly removed from the fourth industrial revolution. These rapid and significant changes are occurring against a challenging backdrop: public confidence in the justice system is fragilized by a belief that access to justice is beyond the grasp of most individuals, an increasing number of self-representatives, and even individuals abstaining from seeking justice altogether — with costs deemed prohibitive or disproportionate to the actual value of the sought-after outcome.''</blockquote>To make sure we "don't turn back", CAS is on a digital transformation journey to improve client service experiences, government operations, and improve access to justice. | + | As described in the report ''[https://www.cba.org/Publications-Resources/Resources/2021/No-Turning-Back-CBA-Task-Force-Report-on-Justice No Turning Back: CBA Task Force Report on Justice Issues Arising from COVID-19]''<blockquote>''The precipitous advent of the novel coronavirus pandemic known as COVID-19 in March 2020 brought into focus the urgency of forging an accessible, modern and user-centered justice system. The pandemic forced all justice system participants to adjust to a new environment. It fast-tracked the adoption of different measures and technologies to deliver justice remotely. It further dispelled the notion that justice (and the legal profession), was somehow nobly removed from the fourth industrial revolution. These rapid and significant changes are occurring against a challenging backdrop: public confidence in the justice system is fragilized by a belief that access to justice is beyond the grasp of most individuals, an increasing number of self-representatives, and even individuals abstaining from seeking justice altogether — with costs deemed prohibitive or disproportionate to the actual value of the sought-after outcome.''</blockquote>To make sure we "don't turn back", CAS is on a digital transformation journey to improve client service experiences, government operations, and improve access to justice. |
In short, we're transforming DSB and CAS to better deliver on both: | In short, we're transforming DSB and CAS to better deliver on both: | ||
| − | * [https://www.cas-satj.gc.ca/en/publications/rpp/ | + | * [https://www.cas-satj.gc.ca/en/publications/rpp/2023-2024/dp-2023-24.shtml CAS' 2023-23 Departmental Plan], and |
| − | * [https://www.canada.ca/en/government/system/digital-government/ | + | * [https://www.canada.ca/en/government/system/digital-government/digital-ambition.html Canada's Digital Ambition 2023] |
== CAS' 4 Strategic Priorities == | == CAS' 4 Strategic Priorities == | ||
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=== Digital Courts & Hearings === | === Digital Courts & Hearings === | ||
Deliver information technology solutions that provide for the effective management of court business, offer self-service to litigants and improve access to justice. | Deliver information technology solutions that provide for the effective management of court business, offer self-service to litigants and improve access to justice. | ||
| − | |}As you can see from the description above, | + | |}As you can see from the description above, DSB plays a pivotal role in helping CAS achieve its strategic priorities.__NOTOC__ |
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Latest revision as of 11:52, 18 August 2023
Environmental Context
As described in the report No Turning Back: CBA Task Force Report on Justice Issues Arising from COVID-19To make sure we "don't turn back", CAS is on a digital transformation journey to improve client service experiences, government operations, and improve access to justice.The precipitous advent of the novel coronavirus pandemic known as COVID-19 in March 2020 brought into focus the urgency of forging an accessible, modern and user-centered justice system. The pandemic forced all justice system participants to adjust to a new environment. It fast-tracked the adoption of different measures and technologies to deliver justice remotely. It further dispelled the notion that justice (and the legal profession), was somehow nobly removed from the fourth industrial revolution. These rapid and significant changes are occurring against a challenging backdrop: public confidence in the justice system is fragilized by a belief that access to justice is beyond the grasp of most individuals, an increasing number of self-representatives, and even individuals abstaining from seeking justice altogether — with costs deemed prohibitive or disproportionate to the actual value of the sought-after outcome.
In short, we're transforming DSB and CAS to better deliver on both:
CAS' 4 Strategic Priorities
CAS' 2022-23 Departmental Plan includes four strategic priorities:
National Court Facilities & CourtroomsDeliver modern, equipped, accessible and secure federal court facilities across Canada. |
Service ExcellenceProvide consistent, quality and timely client-centric services. Modernize our practices, processes and tools and integrate new business and technological solutions. | ||
Our WorkforceAttract, retain and develop a highly skilled, diverse and engaged workforce. Optimize our work environment and strengthen management excellence. |
Digital Courts & HearingsDeliver information technology solutions that provide for the effective management of court business, offer self-service to litigants and improve access to justice. |
