Sprint Review 1 - September 29

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GC Design System Product Team
L’équipe de produits du système de conception du GC

Product:

Product vision, mission + high level objectives progress overview

  • The product team worked to define a shared vision and mission for the design system:

Vision

  • For public servants who need to meet evolving digital service delivery standards and the public's expectations, the GC Design System is a solid foundation that increases the quality and efficiency of their work, enables them to build services that are inclusive and provides a framework to ensure reliable task success.

Mission

  • Driven by modern design, standards and technology best practices, the GC Design System is informed by data and focused on the needs of people. It helps teams deliver a cohesive, accessible and trusted Government of Canada experience.
  • Next steps - the team is now working to define:
    • what a GC Design system is
    • problems we’re trying to solve
    • objectives
    • key results

User journey mapping

  • We created user journey maps based on user interviews for 2 groups : fearless innovators vs loyal implementers
  • Journeys included phases of the journey, the situation the user finds themselves in or actions they’ve taken, the mood, feelings and needs, tools needed and community building
  • We will use these journeys to plan the ideal user journey for our design system

Governance:

Findings from the analytics and user feedback on design.canada.ca

Highlights:

  • Content Style Guide gets the most traffic
  • Templates getting more views than components
  • Little traffic to French pages (5-10% for most pages)
  • Mobile use is low (10-15%)

Key takeaways:

  • Canada.ca design system is mostly used by people from web comms community
  • Web comms community is still looking for guidance: templates, guidance on which component to use, clarification
  • Hypothesis:
    • This is not where developers are generally coming, so we need to understand their needs better if we want to address them

Guidance:

Highlights:

  • All of them have navigation between elements within a section
    • 11/23 have both top and left navigation
  • Takeaways:
    • Navigation: Making the design system a separate product, with internal navigation, is the common practice
    • Content guidance: The “overarching”, non-component-specific guidance from the Canada.ca Content Style Guide should be in a separate section, within the design system
    • Visual foundations guidance: The design system needs a separate “Foundations” section for core visual and brand elements
    • Component guidance: Component guidance should have some content guidance specific to that component. There are many ways to present guidance for developers and designers. Having 2 separate tabs is an option, but not the only option.
    • Component history and versioning: There is an opportunity to figure out the best way of conveying changes, versioning, how to upgrade
  • Guidance for users revolves around four sections:
    • awareness of the digital policy framework
    • design system guidance
    • navigating and using the design system
    • selecting and applying the right tokens and components for the job
  • Tackling the design system guidance:
    • We did an inventory of existing guidance for review and analysis
    • We found that there is a lot to consume between WET, Canada.ca style guide, policies, etc.

Next steps:

  • Understand how design decisions are captured at a process level with the goal being to make the design system the trusted source of truth for design system decisions
  • Align the product team regarding standards, values, speaking a common language
  • Clarify the different meanings of guidance
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