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<big>In our work we emphasize clear problem definition and rigorous analysis. We also provide a challenge function to help our partners identify desired outcomes and outputs. On horizontal files, we have acted as a neutral third party to help find common ground and build bridges within and across organizations.</big>  

<big>In our work, we emphasize clear problem definition and rigorous analysis. We also provide a challenge function to help our partners identify desired outcomes and outputs. On horizontal files, we have acted as a neutral third party to help find common ground and build bridges within and across organizations.</big>  

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==<div id="How We Work"><big><big>'''How We Work'''</big></big>  ==

==<div id="How We Work"><big><big>'''How We Work'''</big></big>  ==

<big><big>Our approach is '''most effective with engaged and collaborative partners''': we use regular touchpoints throughout the project to build off your expertise and respond to your needs.</big></big>

<big><big>Our approach is '''most effective with engaged and collaborative partners''': we use regular touchpoints throughout the project to build on your expertise and respond to your needs.</big></big>

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<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''', allowing us to learn equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. At the same time, '''our projects are often non-linear''', redefining problem statements and generating more research as we move forward and change course as needed.</big></big>

<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''', allowing us to learn equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. At the same time, our projects are often non-linear: we redefine problem statements and generate more research as we move forward, adjusting course as needed.</big></big>

[[File:Approaching work.png|center|frameless|upright=3]]

[[File:Approaching work.png|center|frameless|upright=3]]

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=='''<big>Who We've Helped</big>'''==

=='''<big>Who We've Helped</big>'''==

<big><big>Since December 2018, we have worked with several organizations to deliver over 50 projects with more than 150 individual deliverables. You can find details on these projects, as well as lessons we've learned from them, on our [https://gcxgce.sharepoint.com/teams/1000611 GCXchange site].</big></big>  

<big><big>Since December 2018, we have worked with several organizations to deliver over 50 projects with more than 150 individual deliverables. You can find details on these projects, as well as lessons we've learned along the way, on our [https://gcxgce.sharepoint.com/teams/1000611 GCXchange site].</big></big>  

<big><big>Our projects touch on many policy areas, including public administration and machinery of government, Indigenous relations, national security, social policy, and innovation, among others. </big></big>

<big><big>Our projects touch on many policy areas, including public administration and machinery of government, social policy, Indigenous relations, national security, and innovation, among others. </big></big>

[[File:SurgeServicesByDeliverable2.png|center|frame|Center|The Surge Team contributes to learning, innovation and policy priorities across the Government of Canada. Our partners' desired outcome dictates the deliverable(s) we work towards.]]

[[File:SurgeServicesByDeliverable2.png|center|frame|Center|The Surge Team contributes to learning, innovation and policy priorities across the Government of Canada. Our partners' desired outcome dictates the deliverable(s) we work towards.]]

|style=background:#d2daf2|'''<big>Behavioural Insights Blended Services Pilot: Facilitated Workshop Learning</big>'''

|style=background:#d2daf2|'''<big>Behavioural Insights Blended Services Pilot: Facilitated Workshop Learning</big>'''

''<big>Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team</big>''

''<big>Partnership with the Policy Community Partnership Office, Privy Council Office, and Behavioural Insights Team</big>''

- Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems

- Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems

''<big>Partnership with Transport Canada</big>''

''<big>Partnership with Transport Canada</big>''

- Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan

- Curation of tools and resources relevant to public engagement that will support Transport Canada's Transformation Plan

- Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices

- Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices

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|<big><big>"...the most '''organized, helpful, and engaged''' capacity-building partners we've ever had"</big> <br> ~ Policy Community Partnership Office & Privy Council Officem </big>

|<big><big>"...the most '''organized, helpful, and engaged''' capacity-building partners we've ever had"</big> <br> ~ Policy Community Partnership Office & Privy Council Office </big>

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