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→How We Can Help
=='''<big><big><big>The Surge Team</big></big></big>'''==
=='''<big><big><big>The Surge Team</big></big></big>'''==
<big><big>Established at the Canada School of Public Service in 2018, the Surge Team supports policy projects where quick action or breakthroughs are needed. We do not have ongoing files. Instead, we collaborate on time-limited projects with partners at the School and across the federal public service.</big>
<big><big>Established at the Canada School of Public Service in 2018, the Surge Team supports policy projects where quick action or breakthroughs are needed. We do not have ongoing files. Instead, we collaborate on time-limited projects with partners at CSPS and across the federal public service.</big>
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|style=min-width:250px; max-width:400px|<big><big>'''Next Steps & Reflections'''</big></big>
|style=min-width:250px; max-width:400px|<big><big>'''Next Steps & Reflections'''</big></big>
<big>Offering support to put ideas into effect, and capturing lessons learned to be applied to future work</big>
<big>Offering support to put ideas into effect, and capturing lessons learned to apply to future work</big>
|[[File:6-9_brain.png|frameless|upright=0.5]]
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|style=min-width:250px; max-width:400px|<big><big>'''Engagement & Briefing'''</big></big>
|style=min-width:250px; max-width:400px|<big><big>'''Engagement & Briefing'''</big></big>
<big>Validating possible solutions through engagement with stakeholders, and generating products that tell a compelling story</big>
<big>Validating possible solutions by engaging with stakeholders, and generating products that tell a compelling story</big>
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<big><big>'''We offer a range of policy services''', from research and analysis to engagement and facilitated sessions to synthesis and briefing documents for decision-makers.</big></big>
<big><big>'''We offer a range of policy services''' to meet our partners' needs, including:</big></big> <br>
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{| width="70%" cellpadding="10" cellspacing="15px"
|style=text-align:center;background:#627dd0;color:#FFFFFF|<big><big>'''Conclude'''</big></big>
|style=text-align:center;background:#627dd0;color:#FFFFFF|<big><big>'''Conclude'''</big></big>
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|style=text-align:left;background:#FDF0C7|<big>- '''Explain''' our service model <br>- '''Learn''' about your needs <br>- '''Discuss''' objectives, scope, and timelines <br>- '''Develop a proposal'''</big>
|style=text-align:left;background:#FDF0C7|<big>- '''Explain''' our service model <br>- '''Learn''' about your needs <br>- '''Discuss''' objectives, scope, and timelines</big>
|style=text-align:left;background:#cdeaeb|<big>- '''Discuss''' specific deliverables and identify key stakeholders <br>- '''Determine''' roles and responsibilities <br>- '''Agree''' on timelines <br>- '''Draft a Memorandum of Understanding'''</big>
|style=text-align:left;background:#cdeaeb|<big>- '''Discuss''' specific deliverables and identify key stakeholders <br>- '''Determine''' roles and responsibilities <br>- '''Agree''' on project scope and schedule through a '''Memorandum of Understanding'''</big>
|style=text-align:left;background:#ccc5e1|<big>- '''Evaluate''' progress and incorporate feedback into product(s) <br>- '''Revise''' deliverables, scope, and timelines as needed to meet objectives</big>
|style=text-align:left;background:#ccc5e1|<big>- '''Evaluate''' progress and incorporate feedback <br>- '''Revise''' deliverables, scope, and timelines as needed to meet objectives</big>
|style=text-align:left;background:#d2daf2|<big>- '''Close out''' deliverables <br>- '''Discuss''' project transition period <br>- '''Share lessons learned''' to promote continuous learning</big>
|style=text-align:left;background:#d2daf2|<big>- '''Close out''' deliverables <br>- '''Discuss''' project transition period <br>- '''Share lessons learned''' to promote continuous learning</big>
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<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''', learning equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. '''Our projects are often non-linear''', redefining problem statements and generating more research as we move forward and change course as needed.</big></big>
<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''', allowing us to learn equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. At the same time, '''our projects are often non-linear''', redefining problem statements and generating more research as we move forward and change course as needed.</big></big>
[[File:Approaching work.png|center|frameless|upright=3]]
[[File:Approaching work.png|center|frameless|upright=3]]
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{| width="80%" cellpadding="10" cellspacing="15px"
{| width="80%" cellpadding="10" cellspacing="15px"
|style=background:#358083|[[File:3.1calendar.svg|center|frameless|upright=0.5]]
|style=background:#358083|[[File:3.1calendar.svg|center|frameless|upright=0.5]]
|style=background:#cdeaeb|<big>'''Online Transition Planner and Checklist: A tool to support Government transition</big>'''
|style=background:#cdeaeb|<big>'''Online Transition Planner and Checklist: A Tool to Support Government Transition'''</big>
''<big>Partnership with the Privy Council Office</big>''
''<big>Partnership with the Privy Council Office</big>''
Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices
- Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices
Deployed a Software-as-a-Service (SaaS) tool across the GC
- Deployed a Software-as-a-Service (SaaS) tool across the GC
Provided an enterprise-wide view of transition activities for the Privy Council Office
- Provided an enterprise-wide view of transition activities for the Privy Council Office
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|style=background:#627DD0|[[File:3.2bubble.svg|center|frameless|upright=0.5]]
''<big>Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team</big>''
''<big>Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team</big>''
Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems
- Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems
Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges
- Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges
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|style=background:#4e3f78|[[File:3.3book.svg|center|frameless|upright=0.5]]
|style=background:#4e3f78|[[File:3.3book.svg|center|frameless|upright=0.5]]
''<big>Partnership with Health Canada</big>''
''<big>Partnership with Health Canada</big>''
Primer for public servants on the need for reconciliation and the role they can play
- Primer for public servants on the need for reconciliation and the role they can play
Developed in consultation with Indigenous public servants and policy experts
- Developed in consultation with Indigenous public servants and policy experts
Content contributed to the app [https://www.csps-efpc.gc.ca/tools/apps/ils/index-eng.aspx Reconciliation: A Starting Point]
- Content contributed to the app [https://www.csps-efpc.gc.ca/tools/apps/ils/index-eng.aspx Reconciliation: A Starting Point]
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|style=background:#358083|[[File:3.4table.svg|center|frameless|upright=0.5]]
|style=background:#358083|[[File:3.4table.svg|center|frameless|upright=0.5]]
''<big>Partnership with Transport Canada</big>''
''<big>Partnership with Transport Canada</big>''
Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan
- Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan
Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices
- Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices
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|style=background:#627DD0|[[File:3.5plume.svg|center|frameless|upright=0.5]]
|style=background:#627DD0|[[File:3.5plume.svg|center|frameless|upright=0.5]]
''<big>Partnership with Employment and Social Development Canada</big>''
''<big>Partnership with Employment and Social Development Canada</big>''
Research and Analysis to support pre-drafting process (how to tell a good story through an MC)
- Research and analysis to support pre-drafting process (how to tell a good story through an MC)
Strategic advice and Surge capacity for coordinating a horizontal MC
- Strategic advice and Surge capacity for coordinating a horizontal MC
Curated tools and resources to support drafting process
- Curated tools and resources to support drafting process
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|style=background:#4e3f78|[[File:3.6flow.svg|center|frameless|upright=0.5]]
|style=background:#4e3f78|[[File:3.6flow.svg|center|frameless|upright=0.5]]
''<big>Partnership with Employment and Social Development Canada</big>''
''<big>Partnership with Employment and Social Development Canada</big>''
Engagement of 12 federal organizations to identify practices for more consistent and meaningful performance measurement
- Engagement of 12 federal organizations to identify practices for more consistent and meaningful performance measurement
Stock-take of data and briefing materials to support the adoption of a new logic model
- Stock-take of data and briefing materials to support the adoption of a new logic model
Development of practices for viable disaggregated data collection and reporting
- Development of practices for viable disaggregated data collection and reporting
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==<div id="Contact">'''<big><big>Contact Us</big></big>'''==
==<div id="Contact">'''<big><big>Contact Us</big></big>'''==
<big><big>If you are interested in working with us or want to learn more about what we do reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GCXchange site].</big></big>
<big><big>If you are interested in working with us or want to learn more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GCXchange site].</big></big>
