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On January 18, 2023, the Ombuds Office hosted a virtual Town Hall titled "Meet Your Ombuds: Dr. Nadia Ferrara, a unique approach"''.'' During the one hour all-staff event, Dr. Ferrara explained the Ombuds role and how she will support the department and employees into the future.
 
On January 18, 2023, the Ombuds Office hosted a virtual Town Hall titled "Meet Your Ombuds: Dr. Nadia Ferrara, a unique approach"''.'' During the one hour all-staff event, Dr. Ferrara explained the Ombuds role and how she will support the department and employees into the future.
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The presentation was followed by a panel discussion with Dr. Ferrara and Taiwo Lewis, Associate Director for the IDEA Secretariat.   
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The presentation was followed by a panel discussion with Dr. Ferrara and Taiwo Lewis, Associate Director for the Inclusion, Diversity, Equity and Accessibliity (IDEA) Secretariat.   
    
As time did not permit all questions to be addressed during the event, responses are provided below under the following five themes:
 
As time did not permit all questions to be addressed during the event, responses are provided below under the following five themes:
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'''You are a pioneer of cultural humility training within the federal public service. How important is cultural humility to advancing inclusion, diversity, equity, and accessibility?'''
 
'''You are a pioneer of cultural humility training within the federal public service. How important is cultural humility to advancing inclusion, diversity, equity, and accessibility?'''
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Nadia: I’m a strong believer in Cultural Humility as a pathway to accountability. We need to commit to being teachable. We are people, working with people, and working for people – I put the focus on the person in front of me, as the expert of their lived experience. We need to embrace this with a sense of urgency as this is very much tied to Inclusion, Diversity, Equity and Accessibility (IDEA). I look forward to the day that IDEA is not a separate program, a silo, but is embedded in everything we do.
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Nadia: I’m a strong believer in Cultural Humility as a pathway to accountability. We need to commit to being teachable. We are people, working with people, and working for people – I put the focus on the person in front of me, as the expert of their lived experience. We need to embrace this with a sense of urgency as this is very much tied to Inclusion, Diversity, Equity and Accessibility. I look forward to the day that IDEA is not a separate program, a silo, but is embedded in everything we do.
    
'''Taiwo, speaking of Cultural Humility, how do you practice it in your daily work?'''
 
'''Taiwo, speaking of Cultural Humility, how do you practice it in your daily work?'''
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