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Line 33: − + − + − + − + + + + − Methods: Tools: − * Workshops. Workshops that focused on understanding stakeholder values. The Panel was also in attendance at these engagement sessions. − * Panel presentations, also known as Town Halls. The Panel, accompanied by members of the secretariat, travelled to 21 cities to hear Canadians’ views and better understand the issues around environmental assessment. The public was invited to present their views to the Panel. − * Indigenous Dialogue Sessions. These sessions were opportunities to hear views from Indigenous peoples, and capture their unique challenges related to environmental impact assessment. The Panel spent 2 days in each of the locations; one session was allocated for public input, and two were dedicated to Indigenous peoples. − * Request for comment. Views could be submitted through a dedicated email address, as well as mailed to CEAA. − - Online Portal. Used to display submissions and collect input. It was important to the team that all information received would be open and accessible, so there was no login requirements for the site. − - Choicebook. This online questionnaire was used to collect input. − - Event Brite. Used for invitations to regional events; the team found this to be a very effective tool as a centralized system to manage and record participation. − − + + + − 5 Engagement+ +
Case study: Review of Environmental Assessment Processes (view source)
Revision as of 13:41, 21 March 2019
, 13:41, 21 March 2019no edit summary
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* Workshops. Workshops that focused on understanding stakeholder values. The Panel was also in attendance at these engagement sessions.
* '''Workshops.''' Workshops that focused on understanding stakeholder values. The Panel was also in attendance at these engagement sessions.
* Panel presentations, also known as Town Halls. The Panel, accompanied by members of the secretariat, travelled to 21 cities to hear Canadians’ views and better understand the issues around environmental assessment. The public was invited to present their views to the Panel.
* '''Panel presentations,''' also known as Town Halls. The Panel, accompanied by members of the secretariat, travelled to 21 cities to hear Canadians’ views and better understand the issues around environmental assessment. The public was invited to present their views to the Panel.
* Indigenous Dialogue Sessions. These sessions were opportunities to hear views from Indigenous peoples, and capture their unique challenges related to environmental impact assessment. The Panel spent 2 days in each of the locations; one session was allocated for public input, and two were dedicated to Indigenous peoples.
* '''Indigenous Dialogue Sessions'''. These sessions were opportunities to hear views from Indigenous peoples, and capture their unique challenges related to environmental impact assessment. The Panel spent 2 days in each of the locations; one session was allocated for public input, and two were dedicated to Indigenous peoples.
* Request for comment. Views could be submitted through a dedicated email address, as well as mailed to CEAA.
* '''Request for comment.''' Views could be submitted through a dedicated email address, as well as mailed to CEAA.
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* '''Online Portal.''' Used to display submissions and collect input. It was important to the team that all information received would be open and accessible, so there was no login requirements for the site.
* '''Choicebook.''' This online questionnaire was used to collect input.
* '''Event Brite.''' Used for invitations to regional events; the team found this to be a very effective tool as a centralized system to manage and record participation.
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The team used online advertising to raise awareness for the consultation and encourage attendance at regional in-person events. Prior to travelling, the Expert Panel Secretariat asked local, regional and national organizations to post the details of engagement sessions on their respective websites and to promote participation via social media. To help further amplify the message, a media toolkit was created with a standard template and info bites for news bulletins. The Secretariat considered this process to be a key factor in achieving such a high turnout.
The team used online advertising to raise awareness for the consultation and encourage attendance at regional in-person events. Prior to travelling, the Expert Panel Secretariat asked local, regional and national organizations to post the details of engagement sessions on their respective websites and to promote participation via social media. To help further amplify the message, a media toolkit was created with a standard template and info bites for news bulletins. The Secretariat considered this process to be a key factor in achieving such a high turnout.
While events were set up prior to travel, organizers tried to remain flexible. During city visits, if an unanticipated audience reached out with the desire to participate, the Secretariat organized ad hoc meetings with them during the trip.
While events were set up prior to travel, organizers tried to remain flexible. During city visits, if an unanticipated audience reached out with the desire to participate, the Secretariat organized ad hoc meetings with them during the trip.
Eventbrite proved to be an effective tool for managing invitations to the in-person sessions and recording participation, as well as signposting where additional time for presentations might be necessary in some cities. Due to the overwhelming response from Canadians wanting to attend the in-person sessions, two kinds of tickets on Eventbrite were created: one for presenters and one for observers. Distinguishing these two groups facilitated advanced planning of events and ensured the appropriate accommodation measures were in place.
Eventbrite proved to be an effective tool for managing invitations to the in-person sessions and recording participation, as well as signposting where additional time for presentations might be necessary in some cities. Due to the overwhelming response from Canadians wanting to attend the in-person sessions, two kinds of tickets on Eventbrite were created: one for presenters and one for observers. Distinguishing these two groups facilitated advanced planning of events and ensured the appropriate accommodation measures were in place.
An email address in both official languages as well as a 1-800 phone number were set up to respond to questions, concerns, and provide another channel for people to share their views. A dedicated team was set up to respond to inquiries, with a service standard to respond within 48 hours.
An email address in both official languages as well as a 1-800 phone number were set up to respond to questions, concerns, and provide another channel for people to share their views. A dedicated team was set up to respond to inquiries, with a service standard to respond within 48 hours.
===Engagement===
The scope of the engagement was national; regional engagement sessions were held in 21 major cities across Canada. They were led by a four-member panel of environmental experts. The Panel heard 377 in-person presentations, including 128 Indigenous presentations. Workshops were also used to advance learning and they provided a forum to help people engage with complex subject matter. The format of the workshop was tested and iterated upon as they went along, which allowed staff to learn new techniques and provide participants with new opportunities to share perspectives as they emerged.
The scope of the engagement was national; regional engagement sessions were held in 21 major cities across Canada. They were led by a four-member panel of environmental experts. The Panel heard 377 in-person presentations, including 128 Indigenous presentations. Workshops were also used to advance learning and they provided a forum to help people engage with complex subject matter. The format of the workshop was tested and iterated upon as they went along, which allowed staff to learn new techniques and provide participants with new opportunities to share perspectives as they emerged.
