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CSPS Digital Academy Events/Annual Digital Government Forum 2022 - Speaker Biographies (view source)
Revision as of 13:35, 15 November 2022
, 13:35, 15 November 2022→Speaker Biographies
'''Managing Director, Bridgeable''' <br>
'''Managing Director, Bridgeable''' <br>
Andrea is the Managing Director of Bridgeable, a Canada-based service design consultancy that uses human-centred design tools and tactics to transform experiences. As an award-winning designer, change manager, and innovation strategist, she's worked across real estate, healthcare, and finance industries. She's committed her career to help executives navigate the power of design. Andrea uses creativity and a structure of systems analysis, design thinking, and attention to human dynamics to guide teams toward their transformation.
Andrea is the Managing Director of Bridgeable, a Canada-based service design consultancy that uses human-centred design tools and tactics to transform experiences. As an award-winning designer, change manager, and innovation strategist, she's worked across real estate, healthcare, and finance industries. She's committed her career to help executives navigate the power of design. Andrea uses creativity and a structure of systems analysis, design thinking, and attention to human dynamics to guide teams toward their transformation.
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[[File:Adriana Poveda Headshot.jpg|frameless|center]]
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=== Adriana Poveda ===
'''Executive Director, Service Delivery, Service BC''' <br>
Adriana is currently the Executive Director for Service Delivery at Service BC. She is responsible for the 65 service centres in British Columbia, which provide front line support for many of the hundreds of programs and services the provincial government offers to residents, businesses, and visitors. Throughout her career in the private and public sector, she has built strong and diverse experience in service delivery, operational excellence, change management, effective leadership, and innovation; she is a visionary, an innovator, a true servant leader, and a champion for her teams and the communities she serves. Some of her experience includes:
15+ years of experience in program development, delivery, and evaluation, particularly related to programs that deliver services to the public <br>
15+ years in senior leadership roles running large-scale operations, with a regional component, including budget, human resource management, public relations/communications, leadership, and team building <br>
10+ years of experience developing, negotiating, and influencing policies and strategies at the inter-ministry and inter-governmental level <br>
10+ years of experience leading strategic and business planning processes <br>
10+ years of experience establishing collaborative relationships with senior leaders and leading organizational change <br>
Adriana has a Bachelor's Degree in Finance and International Business.
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