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CSPS Digital Academy Events/Annual Digital Government Forum 2022 - Speaker Biographies (view source)
Revision as of 11:32, 2 December 2022
, 11:32, 2 December 2022no edit summary
[[File:Register for Event Here .png|frameless|left|link=https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx]]
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<div style="font-size: 125%">[https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx '''Event Page'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/_Annual_Digital_Government_Forum_2022_-_Event_Program '''Event Program'''] | [https://message.gccollab.ca/channel/annual-digital-government-forum-the-need-to-build-modern-services-for-all-or-forum-annuel-sur-le-gouvernement-numerique-creer-des-services-modernes-pour-tous-une-necessite '''GCmessage - Event Live Chat'''] | '''CART - Communication Access Realtime Translation''' | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Resources '''Resources'''] </div>
<div style="font-size: 125%">[https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx '''Event Page'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/_Annual_Digital_Government_Forum_2022_-_Event_Program '''Event Program'''] | [https://message.gccollab.ca/channel/annual-digital-government-forum-the-need-to-build-modern-services-for-all-or-forum-annuel-sur-le-gouvernement-numerique-creer-des-services-modernes-pour-tous-une-necessite '''GCmessage - Event Live Chat'''] | [https://video.isilive.ca/csps/2022-11-22-victoria/english/ '''CART - Communication Access Realtime Translation'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Resources '''Resources'''] </div>
'''''We have a great hybrid event planned for you! There are some great speakers lined up, with more coming soon. Keep an eye out as we update this page. We're looking forward to seeing you in person or online!'''''
'''''We have a great hybrid event planned for you! There are some great speakers lined up, with more coming soon. Keep an eye out as we update this page. We're looking forward to seeing you in person or online!'''''
<br>
<br>
years, serving as a director at NIC Inc., an organization that helps governments deliver
years, serving as a director at NIC Inc., an organization that helps governments deliver
programs and services online.
programs and services online.
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[[File:Honey Danacay.jpg|frameless|center]]
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=== Honey Dacanay ===
'''Executive Director, Digital Policy Division, Office of the Chief Information Officer, Treasury Board of Canada Secretariat''' <br>
Honey is a [https://apolitical.co/list/en/digital-government-world100 globally recognized digital transformation leader] with significant experience leading public sector renewal and reform initiatives in the Governments of Canada and Ontario. <br>
A [https://socialsciences.mcmaster.ca/people/dacanay-honey Professor of Practice at McMaster University], some of Honey’s notable recent accomplishments include: designing and overseeing Service Canada's first agile governance pilot; co-founding the [https://www.ontario.ca/page/ontario-digital-service Ontario Digital Service] and leading teams that enshrined the province’s [https://www.ontario.ca/page/digital-service-standard digital standards] into [https://www.ontario.ca/laws/statute/19s07 landmark legislation]; co-authoring the world’s first open access graduate level [https://www.teachingpublicservice.digital/en/syllabus-authors Teaching Public Service in the Digital Age] policy curriculum; and overseeing the development of the [https://csps-efpc.gc.ca/discover-series/index-eng.aspx Discover Series] at the Canada School of Public Service Digital Academy.
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'''Managing Director, Bridgeable''' <br>
'''Managing Director, Bridgeable''' <br>
Andrea is the Managing Director of Bridgeable, a Canada-based service design consultancy that uses human-centred design tools and tactics to transform experiences. As an award-winning designer, change manager, and innovation strategist, she's worked across real estate, healthcare, and finance industries. She's committed her career to help executives navigate the power of design. Andrea uses creativity and a structure of systems analysis, design thinking, and attention to human dynamics to guide teams toward their transformation.
Andrea is the Managing Director of Bridgeable, a Canada-based service design consultancy that uses human-centred design tools and tactics to transform experiences. As an award-winning designer, change manager, and innovation strategist, she's worked across real estate, healthcare, and finance industries. She's committed her career to help executives navigate the power of design. Andrea uses creativity and a structure of systems analysis, design thinking, and attention to human dynamics to guide teams toward their transformation.
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[[File:Adriana Poveda Headshot.jpg|frameless|center]]
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=== Adriana Poveda ===
'''Executive Director, Service Delivery, Service BC, Government of British Columbia''' <br>
Adriana is currently the Executive Director for Service Delivery at Service BC. She is responsible for the 65 service centres in British Columbia, which provide front line support for many of the hundreds of programs and services the provincial government offers to residents, businesses, and visitors. Throughout her career in the private and public sector, she has built strong and diverse experience in service delivery, operational excellence, change management, effective leadership, and innovation; she is a visionary, an innovator, a true servant leader, and a champion for her teams and the communities she serves. Some of her experience includes:
15+ years of experience in program development, delivery, and evaluation, particularly related to programs that deliver services to the public <br>
15+ years in senior leadership roles running large-scale operations, with a regional component, including budget, human resource management, public relations/communications, leadership, and team building <br>
10+ years of experience developing, negotiating, and influencing policies and strategies at the inter-ministry and inter-governmental level <br>
10+ years of experience leading strategic and business planning processes <br>
10+ years of experience establishing collaborative relationships with senior leaders and leading organizational change <br>
Adriana has a Bachelor's Degree in Finance and International Business.
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[[File:Aaron Jaffery Headshot.jpg|frameless|center]]
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=== Aaron Jaffery ===
'''Director General for Digital Experience and Client Data, Service Canada''' <br>
Aaron is the Director General for Digital Experience and Client Data in Employment and Social Development Canada. Aaron joined Service Canada from the Department for Work and Pensions in the United Kingdom where he led teams transforming the experience for UK citizens across a number of services including retirement, health & disability and digital identity.
Aaron is passionate about making Government services work better for the citizens it serves. He is an advocate for human-centred design and driving integration between policy development and service delivery.
Aaron and his wife have four children and relocated to Canada in Summer 2022.
[[File:Twitter Logo.png|frameless|left|link=https://twitter.com/aaronjaffery|50x50px]] [[File:Linkedin.png|frameless|left|link=https://www.linkedin.com/in/aaronjaffery/|50x50px]]
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[[File:Headshot of Raj Thuppal.jpg|frameless|center]]
[[File:Headshot of Raj Thuppal.jpg|frameless|center]]
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=== Raj Thuppal ===
=== Raj Thuppal ===
'''Chief Digital Officer and Assistant Deputy Minister, Digital Services and Transformation, Transport Canada''' <br>
'''Chief Digital Officer and Assistant Deputy Minister, Digital Services and Transformation, Transport Canada''' <br>
completed Leadership programs at the University of Toronto and Ivey at Western
completed Leadership programs at the University of Toronto and Ivey at Western
University.
University.
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[[File:John Roberts Headshot.jpg|frameless|center]]
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=== John Roberts ===
'''Associate Deputy Minister, Ontario’s Ministry of Public and Business Service Delivery; Province’s Chief Privacy Officer, Archivist of Ontario; Deputy Chief Digital and Data Officer''' <br>
John Roberts is an Associate Deputy Minister with Ontario’s Ministry of Public and Business Service Delivery, and the province’s Chief Privacy Officer, Archivist of Ontario, and Deputy Chief Digital and Data Officer. He has over 30 years of experience ranging from operational, policy, and senior leadership roles to government information management and digital government initiatives. As Associate Deputy he leads the all-of-government work across the digital, data, access to information, privacy and recordkeeping functions. His extensive knowledge of information management has contributed to his numerous achievements in policy, strategy and legislative modernisation to support data and information practice in government. Prior to joining the Ontario Public Service in 2015 he worked in the New Zealand government, and since arriving in 2015 he has overseen the development of the OPS Recordkeeping, Access and Privacy Transformation Strategy, led consultations on privacy modernisation, and been part of multi-ministry leadership on enterprise data integration and data governance work. He also served as acting Chief Information Security Officer from 2020-22.
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[[File:Wilfreda Edward-Dolcy Headshot.jpg|frameless|center]]
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=== Wilfreda Edward-Dolcy ===
'''Lead Open Data Specialist, the Strategic Policy Team, Open Government Directorate, Treasury Board of Canada Secretariat''' <br>
Wilfreda Edward-Dolcy is an internationally recognized expert in the field of Open Data. She is currently the Lead Open Data Specialist on the Strategic Policy Team within the Open Government Directorate at the Treasury Board of Canada Secretariat. There, she specializes in advancing the release and re-use of open government data, as part of a wider mandate to mainstream open government in Canada. She is passionate about the impact of open data for problem solving, and advocates for this as a board member to the Canadian Open Data Society and the Government Co-chair to the Open Data Charter Implementation Working group. She is a sought-after writer and speaker, recently delivering a presentation at the Asia-Pacific Economic Cooperation’s, Workshop on Facilitating Open Government Data. Wilfreda brings an honors degree from the University of Ottawa with a specialization in Geomatics and Spatial Analysis.
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'''Open Data Lead, Chief Data Office, Employment and Social Development Canada (ESDC)''' <br>
'''Open Data Lead, Chief Data Office, Employment and Social Development Canada (ESDC)''' <br>
Sidra leads the open data presence for the Government of Canada's fourth largest department, ESDC. A service designer at heart with design roots, Sidra is committed to using data and empathy-driven design practices as well as policy analysis to improve the usability of critical government services. Their goal is to simplify digital processes to create meaningful participatory opportunities for public engagement with governance, while embracing the spirit of transparency and openness. Prior to this role, they were a recipient of the 2020 Code for Canada Fellowship and a proud founding member of the City of Toronto’s Open Data program. Sidra has lived all over the world but now calls Toronto home. They are an avid hackathon participant, digital accessibility SME, and frequent speaker at UX, open source, and civic tech conferences. In their spare time, they enjoy DJing, camping, and are the proud pet parent of two retired racing greyhounds.
Sidra leads the open data presence for the Government of Canada's fourth largest department, ESDC. A service designer at heart with design roots, Sidra is committed to using data and empathy-driven design practices as well as policy analysis to improve the usability of critical government services. Their goal is to simplify digital processes to create meaningful participatory opportunities for public engagement with governance, while embracing the spirit of transparency and openness. Prior to this role, they were a recipient of the 2020 Code for Canada Fellowship and a proud founding member of the City of Toronto’s Open Data program. Sidra has lived all over the world but now calls Toronto home. They are an avid hackathon participant, digital accessibility SME, and frequent speaker at UX, open source, and civic tech conferences. In their spare time, they enjoy DJing, camping, and are the proud pet parent of two retired racing greyhounds.
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[[File:Chris Allison.jpg|frameless|center]]
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=== Chris Allison ===
'''Director General, the Centre for Data Management, Innovation and Analysis and Chief Data Officer, Public Health Agency of Canada''' <br>
Christopher Allison (Chris) is the Director General of the Centre for Data Management, Innovation and Analysis and Chief Data Officer of Public Health Agency of Canada.
Chris has worked in government for 20 years across operations, policing, immigration, national security, policy, major projects, air travel, open source, data, development and leadership.
He is a self-driven continuous learner who is passionate about people, network analytics and systems - seeing the connections between our people, our environments, our systems and our organizations.
[[File:Twitter Logo.png|frameless|left|link=https://twitter.com/ToferC|50x50px]] [[File:Linkedin.png|frameless|left|link=https://www.linkedin.com/in/chris-allison-b7153328|50x50px]]
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<br><br>
<br><br>
Jean-Noé holds a bachelor’s degree from the College of Humanities at Carleton University in Canada and a master’s degree in philosophy from Trinity College Dublin. He was also a Fellow in Community Leadership in Justice at the University of Ottawa’s Center for Law, Technology and Society. He’s currently a Senior Fellow (Climate Data and Governance) with the Canadian Urban Institute (CUI), recently joined the latest wonderful cohort of coaches at the Institute for Change Leaders, and co-coordinates the international Obama Climate Leaders alumni network. Jean-Noé is frequently invited on national and international competition juries, data ethics working groups, and professional training schools and academies, such as the GovLab’s Data Stewards Academy and the Canada School of Public Service’s Digital Academy.
Jean-Noé holds a bachelor’s degree from the College of Humanities at Carleton University in Canada and a master’s degree in philosophy from Trinity College Dublin. He was also a Fellow in Community Leadership in Justice at the University of Ottawa’s Center for Law, Technology and Society. He’s currently a Senior Fellow (Climate Data and Governance) with the Canadian Urban Institute (CUI), recently joined the latest wonderful cohort of coaches at the Institute for Change Leaders, and co-coordinates the international Obama Climate Leaders alumni network. Jean-Noé is frequently invited on national and international competition juries, data ethics working groups, and professional training schools and academies, such as the GovLab’s Data Stewards Academy and the Canada School of Public Service’s Digital Academy.
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[[File:Erica Ren Headshot.jpg|frameless|center]]
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=== Erica Ren ===
'''Chief Data Officer, Immigration, Refugee and Citizenship Canada ''' <br>
Erica Ren joined Immigration, Refugee and Citizenship Canada (IRCC) in October 2022 as the Chief Data Officer. In this role, she leads the department’s data strategy to enable data-driven evidence and trusted insight in support of public policy, programming and decision making. Erica joined the public service in 2005 and has worked in digital service delivery, business transformation and data analytics across the government, including Canada Border Services Agency, Correctional Services Canada, Canadian Heritage and Transport Canada.
Erica holds a Master of Business Administration (MBA), a Master in Engineering and a Bachelor in Applied Science from the University of Ottawa.
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[[File:Brock Higgins Headshot.jpg|frameless|center]]
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=== Brock Higgins ===
'''Lead, Partnerships Business Development, Canadian Digital Service''' <br>
Brock Higgins is the Lead for Partnerships Business Development and previously led talent acquisition and recruitment for the Canadian Digital Service. Prior to joining government, Brock spent 13 years with Leaders International and Higgins Executive Search as a Managing Partner and Consultant, leading executive search engagements for government, academia, health care, not-for-profits, and private sector.
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=== Tamreen Arif ===
=== Tamreen Arif ===
'''Senior Policy Advisor, Canadian Digital Services''' <br>
'''Senior Policy Advisor, Canadian Digital Service''' <br>
Tamreen is always interested in finding new ways to turn complex problems into inclusive & equitable policy solutions. <br><br>
Tamreen is always interested in finding new ways to turn complex problems into inclusive & equitable policy solutions. <br><br>
Raised in Montreal, she's called Edmonton (Treaty 6) home for the last nine years. Tamreen has worked in policy roles in the non-profit sector and all three levels of government. <br><br>
Raised in Montreal, she's called Edmonton (Treaty 6) home for the last nine years. Tamreen has worked in policy roles in the non-profit sector and all three levels of government. <br><br>
[[File:Headshot of Manu Kabahizi.jpg|frameless|center]]
[[File:Headshot of Manu Kabahizi.jpg|frameless|center]]
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=== Manu Kabahizi ===
=== Manu Kabahizi ===
'''Consulting Digital Practitioner, Canadian Digital Services''' <br>
'''Consulting Digital Practitioner, Canadian Digital Service''' <br>
Manu is a consultant at CDS helping various programs across GC deliver digital services that meet user needs using best practices. In a career spanning 22 years and over 20 countries, Manu has founded several technology businesses, led R&D for software products, and advised international agencies, such as UNICEF and UNFAO. Prior to joining CDS, Manu was a co-founder and Chief Technology Officer for Ulula, a role in which he oversaw research, development and delivery of a Software as a Service platform used by international business (such as Apple, Nike, IKEA and others) to monitor human rights abuse in global supply chains.
Manu is a consultant at CDS helping various programs across GC deliver digital services that meet user needs using best practices. In a career spanning 22 years and over 20 countries, Manu has founded several technology businesses, led R&D for software products, and advised international agencies, such as UNICEF and UNFAO. Prior to joining CDS, Manu was a co-founder and Chief Technology Officer for Ulula, a role in which he oversaw research, development and delivery of a Software as a Service platform used by international business (such as Apple, Nike, IKEA and others) to monitor human rights abuse in global supply chains.
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=== Charlyne Lefebvre-Paillé ===
=== Charlyne Lefebvre-Paillé ===
'''Senior Advisor, Research & Design, Canadian Digital Services''' <br>
'''Senior Advisor, Research & Design, Canadian Digital Service''' <br>
Born in Shawinigan, Charlyne has a background in Industrial Design and Human-Computer Interactions and completed a master's degree in Service Design from the Royal College of Art in London. She has worked in service design consultancies and IBM Watson Health. She acted as the Design Research Lead for Government Health and Human Services, collaborating with 30+ federal, state and local agencies.
Born in Shawinigan, Charlyne has a background in Industrial Design and Human-Computer Interactions and completed a master's degree in Service Design from the Royal College of Art in London. She has worked in service design consultancies and IBM Watson Health. She acted as the Design Research Lead for Government Health and Human Services, collaborating with 30+ federal, state and local agencies.
At CDS, she is a Senior Consultant for research and design, supporting partners in their user-centric journeys. Outside of work, she's probably nerding out about any new craft techniques she's learning!
At CDS, she is a Senior Consultant for research and design, supporting partners in their user-centric journeys. Outside of work, she's probably nerding out about any new craft techniques she's learning!
[[File:Headshot of Dan Batista.jpg|frameless|center]]
[[File:Headshot of Dan Batista.jpg|frameless|center]]
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=== Dan Batista ===
=== Dan Batista ===
'''Executive Director, Institute on Digital-Centred Service''' <br>
'''Executive Director, Institute on Citizen-Centred Service (ICCS)''' <br>
Dan joined Citizen First - ICCS in April 2015. He leads a dynamic
Dan joined Citizen First - ICCS in April 2015. He leads a dynamic
team that helps public sector organizations pursue service
team that helps public sector organizations pursue service
Leadership Award, for his commitment and leadership to developing
Leadership Award, for his commitment and leadership to developing
and delivering client-centric services across all levels of government.
and delivering client-centric services across all levels of government.
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[[File:Headshot of Nancy Norris.jpg|frameless|center]]
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=== Nancy Norris ===
'''Senior Director, ESG & Digital Trust, Ministry for Energy, Mines and Low Carbon Innovation, Government of British Columbia''' <br>
Nancy Norris is the Senior Director of ESG & Digital Trust in the Ministry for Energy, Mines and Low Carbon Innovation for the Government of British Columbia, Canada’s western-most province. Nancy has over 10 years of experience in strategic policy roles in the energy and mining sectors. Nancy has worked for the Government of British Columbia since 2018. In her current role Nancy is responsible for the Energy & Mines Digital Trust (EMDT) pilot project, which explores how British Columbia can leverage its leadership position in SSI and digital credentials to improve responsible mineral and natural gas sourcing and carbon accounting. Nancy has presented SSI concepts and use cases in the EMDT project to multiple stakeholder groups, including three public presentations to the open-source community. Nancy holds a Master of Public Policy from Simon Fraser University.
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[[File:Headshot of Charles Macpherson.jpg|frameless|center]]
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=== Charles Macpherson ===
'''Senior Product Manager, Digital Identity and Trust Program, Office of the Chief Information Officer, BC Ministry of Citizens’ Services''' <br>
Charles Macpherson is a Senior Product Manager in the Digital Identify and Trust Program in the BC Ministry of Citizens’ Services. He supports the rollout of digital trust solutions in British Columbia, keeping a watchful eye on the high-level goals and the low-level details to ensure successful outcomes. A Project Management Professional (PMP) and a Certified Scrum Master (CSM), Charles has supported technical service delivery in the public service for over 14 years, balanced with time to enjoy mountain biking and adventuring in the BC wilderness.
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