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GC Enterprise Architecture/Exemplar and Reference Architectures (view source)
Revision as of 13:39, 25 August 2022
, 13:39, 25 August 2022no edit summary
===Description:===
===Description:===
SSC, PSPC and CFIA presented their version of Service Management to GC EARB, Aug 11, 2022
SSC, PSPC and CFIA presented their versions of Service Management to GC EARB, Aug 11, 2022
The Target Architecture of these different solutions provide 2 (two) distinct approaches:
The Target Architecture of these different solutions provide 2 (two) distinct approaches:
* SSC IT Service Management program providing various support models that can be leveraged by the GC community looking for IT Service Management only;
* SSC IT Service Management program providing various support models that can be leveraged by the GC community looking for IT Service Management only;
* PSPC & CFIA Service Management program providing alternative approach that may be leveraged by departments looking for integrated service management including those outside of IT Service Management;
* PSPC & CFIA Service Management program (IN-CAMERA session) providing alternative approach that may be leveraged by departments looking for an integrated service management solution which include those outside of IT Service Management;
===Business Capabilities addressed:===
===Business Capabilities addressed:===
