Changes

To hear and see the panel discussion again, please see 1:28:14 to 2:05:35 of the [http://collaboratevideo.net/MAXPlayerCS/default.aspx?cid=cshost&pid=V1N&vid=2018-09-27-B&ln=en&bw=720P&WebcastID=CS-2018-09-27-Br&count=1 Forum webcast]. If you would like to get in touch with the panelists, they can be reached at [Jennifer.Currier@canada.ca Jennifer.Currier@canada.ca], [Melanie.Legault@tc.gc.ca Melanie.Legault@tc.gc.ca] and [Bruce.Lonergan@dfo-mpo.gc.ca Bruce.Lonergan@dfo-mpo.gc.ca].  

To hear and see the panel discussion again, please see 1:28:14 to 2:05:35 of the [http://collaboratevideo.net/MAXPlayerCS/default.aspx?cid=cshost&pid=V1N&vid=2018-09-27-B&ln=en&bw=720P&WebcastID=CS-2018-09-27-Br&count=1 Forum webcast]. If you would like to get in touch with the panelists, they can be reached at [Jennifer.Currier@canada.ca Jennifer.Currier@canada.ca], [Melanie.Legault@tc.gc.ca Melanie.Legault@tc.gc.ca] and [Bruce.Lonergan@dfo-mpo.gc.ca Bruce.Lonergan@dfo-mpo.gc.ca].  

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Deep links for registering for on-site training''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Deep links for registering for on-site training''' </div>

We’d like to inform you of a change made to the logistics of on-site training arrangements. '''Effective immediately, only deep links will be used to register for on site training'''. A deep link is a hypertext link to a website page other than the home page, in this case used to facilitate registrations to on-site courses that would not be placed on GCcampus. This measure will allow the School to monitor the number of registrations and to follow up with registered learners as required. It will also allow the School and departments to initiate discussions within a more reasonable timeframe in the event of possible cancellation due to lack of registrations. In addition, since data entry is completed by the system, manual data entry error risks will be eliminated, directly affecting data integrity within reports. Please do share with us any reasons preventing you from using deep links for registering for on-site training; this will help guide future service improvements.  

We’d like to inform you of a change made to the logistics of on-site training arrangements. '''Effective immediately, only deep links will be used to register for on site training'''. A deep link is a hypertext link to a website page other than the home page, in this case used to facilitate registrations to on-site courses that would not be placed on GCcampus. This measure will allow the School to monitor the number of registrations and to follow up with registered learners as required. It will also allow the School and departments to initiate discussions within a more reasonable timeframe in the event of possible cancellation due to lack of registrations. In addition, since data entry is completed by the system, manual data entry error risks will be eliminated, directly affecting data integrity within reports. Please do share with us any reasons preventing you from using deep links for registering for on-site training; this will help guide future service improvements.  

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Who We Work For (C218) and Values and Ethics Foundation for Employees (C255) available on the School’s public website''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Who We Work For (C218) and Values and Ethics Foundation for Employees (C255) available on the School’s public website''' </div>

These modifications to the Public Service Orientation suite do not affect the RTC role. The Orientation to the Public Service suite is still considered “required training” as per the Treasury Board of Canada Secretariat’s Directive on Required Training. Learners will still need to be assigned to the path and '''will still be required to complete the course and assessment in GCcampus in order to obtain their certificate'''.  

These modifications to the Public Service Orientation suite do not affect the RTC role. The Orientation to the Public Service suite is still considered “required training” as per the Treasury Board of Canada Secretariat’s Directive on Required Training. Learners will still need to be assigned to the path and '''will still be required to complete the course and assessment in GCcampus in order to obtain their certificate'''.  

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Update on the discontinuance of Vubiz products''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Update on the discontinuance of Vubiz products''' </div>

Please be advised that minor changes have been made to the dates for Vubiz products to be discontinued and replaced by new products in December 2018 (phase 2).

Please be advised that minor changes have been made to the dates for Vubiz products to be discontinued and replaced by new products in December 2018 (phase 2).

Please visit the [https://gccollab.ca/groups/profile/1042029/envoilu00c0frvoilu00c0 VOILÀ platform] to access the updated schedule of course replacements, including new dates for phase 2 and the list of courses included in phase 3.

Please visit the [https://gccollab.ca/groups/profile/1042029/envoilu00c0frvoilu00c0 VOILÀ platform] to access the updated schedule of course replacements, including new dates for phase 2 and the list of courses included in phase 3.

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Changes to the course Having Difficult Conversations (G131)''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Changes to the course Having Difficult Conversations (G131)''' </div>

According to the feedback received from students and instructors, the course Having Difficult Conversations (G131) contained too much material for the allocated amount of time. The School has decided to keep the allocated amount of time (half a day) and reduce the content to ensure a more appropriate pace of instruction. The following changes were made:  

According to the feedback received from students and instructors, the course Having Difficult Conversations (G131) contained too much material for the allocated amount of time. The School has decided to keep the allocated amount of time (half a day) and reduce the content to ensure a more appropriate pace of instruction. The following changes were made:  

We will contact participants who are already registered for the sessions on January 24 and after to inform them of these changes. Please note that participants who have already taken this course do not have to take it again, since the new version includes the core elements of the preceding version.  

We will contact participants who are already registered for the sessions on January 24 and after to inform them of these changes. Please note that participants who have already taken this course do not have to take it again, since the new version includes the core elements of the preceding version.  

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Issues with I-LMS reports''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Issues with I-LMS reports''' </div>

We’re aware of the issues you’re experiencing with I-LMS reports and are working with Saba to address the root causes of these issues. The first phase in our attempt to resolve the issues you’re experiencing is to reach out to specific departments with support in '''cleaning up report subscriptions and the parameters set in the reports'''. We will keep you informed of our progress, and we will be in touch to work together towards fixing the problems.  

We’re aware of the issues you’re experiencing with I-LMS reports and are working with Saba to address the root causes of these issues. The first phase in our attempt to resolve the issues you’re experiencing is to reach out to specific departments with support in '''cleaning up report subscriptions and the parameters set in the reports'''. We will keep you informed of our progress, and we will be in touch to work together towards fixing the problems.  

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''The School and learning in the digital age: introducing the new Innovation and Policy Services Branch''' </div>

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''The School and learning in the digital age: introducing the new Innovation and Policy Services Branch''' </div>

Learning and innovation is more and more top of mind for government departments and agencies. To meet their needs, the School as a whole continues to evolve, with the new Innovation and Policy Services Branch (IPSB) as an important ally. But what is it exactly that they do?  

Learning and innovation is more and more top of mind for government departments and agencies. To meet their needs, the School as a whole continues to evolve, with the new Innovation and Policy Services Branch (IPSB) as an important ally. But what is it exactly that they do?  

The School’s Digital Academy was announced on October 16, 2018, with a mandate to provide training and learning solutionsboth through open resources for a wide audience and through in-depth learning to '''develop specialist skills and digital leadership'''. It will provide:

The School’s Digital Academy was announced on October 16, 2018, with a mandate to provide training and learning solutionsboth through open resources for a wide audience and through in-depth learning to '''develop specialist skills and digital leadership'''. It will provide:

o digital foundations through a suite of online and event-based learning

* digital foundations through a suite of online and event-based learning

o applied digital solutions for leaders (EX-01 to EX-03)

* applied digital solutions for leaders (EX-01 to EX-03)

o digital learning for senior leaders (EX-04 to EX-05)

* digital learning for senior leaders (EX-04 to EX-05)

o premium streams for specialist learning in development, artificial intelligence, design, data science and disruptive technologies

* premium streams for specialist learning in development, artificial intelligence, design, data science and disruptive technologies

The Academy will offer the best learning and knowledge available on rapidly evolving topics to public servants, '''including hands-on support for applying digital skills and technologies to real-world problems through an integrated practicum'''. The team will launch prototype solutions in January 2019, followed by the full suite of programming in July 2019. The Digital Academy will work in an agile, open-by-default manner with government experts and external partners to help Canada set the worldwide bar for digital government and service to citizens.

The Academy will offer the best learning and knowledge available on rapidly evolving topics to public servants, '''including hands-on support for applying digital skills and technologies to real-world problems through an integrated practicum'''. The team will launch prototype solutions in January 2019, followed by the full suite of programming in July 2019. The Digital Academy will work in an agile, open-by-default manner with government experts and external partners to help Canada set the worldwide bar for digital government and service to citizens.

Efforts in this area are focused on improving the practical activities of managing people and processes in the federal public service, thereby allowing the Government of Canada to better serve Canadians. This means addressing four main areas:  

Efforts in this area are focused on improving the practical activities of managing people and processes in the federal public service, thereby allowing the Government of Canada to better serve Canadians. This means addressing four main areas:  

• connecting academia with practitioners

* connecting academia with practitioners

• equipping practitioners with insights from fields such as digital and open government

* equipping practitioners with insights from fields such as digital and open government

• supporting research  

* supporting research  

• sharing innovation activities both within and beyond the public service  

* sharing innovation activities both within and beyond the public service  

Sharing federal innovation activities will be enabled by regular meet-ups for the hubs and labs across the federal government, mapping the players and initiatives in the innovation space and other ways to share innovative learning and tools.             

Sharing federal innovation activities will be enabled by regular meet-ups for the hubs and labs across the federal government, mapping the players and initiatives in the innovation space and other ways to share innovative learning and tools.             

Targeted Innovation Services  

'''Targeted Innovation Services'''

IPSB is working collaboratively with a number of federal departments and agencies to explore how Artificial Intelligence (AI) could help to review and analyze the stock of 2,600 federal regulations to ensure that they support innovation and growth while protecting health, safety, well-being and the environment. A recent Request for Proposals process identified 17 successful industry proposals that were showcased by the School at an event on October 19, 2018. The School is moving forward on collaborative interdepartmental demonstration projects that will yield AI-based prototype solutions in spring 2019. These demonstration projects will respond to the practical needs and obligations of regulators, as well as teaching public servants how to apply advanced analytics and machine learning.

IPSB is working collaboratively with a number of federal departments and agencies to explore how Artificial Intelligence (AI) could help to review and analyze the stock of 2,600 federal regulations to ensure that they support innovation and growth while protecting health, safety, well-being and the environment. A recent Request for Proposals process identified 17 successful industry proposals that were showcased by the School at an event on October 19, 2018. The School is moving forward on collaborative interdepartmental demonstration projects that will yield AI-based prototype solutions in spring 2019. These demonstration projects will respond to the practical needs and obligations of regulators, as well as teaching public servants how to apply advanced analytics and machine learning.

The Branch also aims to drive innovation in people management and support related learning across the public service by prototyping and piloting new initiatives and programs. For example, the team has partnered with Statistics Canada to develop a skills inventory for employees, beginning with collecting data in areas such as employee education, professional designations and certifications, areas of strength, and areas of interest for future learning. IPSB also acts as a home for a variety of other initiatives such as Canada’s Free Agents and the Policy Community Partnership Office’s new cross-functional development program, known as XFN, which is inviting an inaugural intake of applications this fall. New pilot programs focused on supporting employee flexibility and mobility are also on deck. Stay tuned for more information in the coming months!

The Branch also aims to drive innovation in people management and support related learning across the public service by prototyping and piloting new initiatives and programs. For example, the team has partnered with Statistics Canada to develop a skills inventory for employees, beginning with collecting data in areas such as employee education, professional designations and certifications, areas of strength, and areas of interest for future learning. IPSB also acts as a home for a variety of other initiatives such as Canada’s Free Agents and the Policy Community Partnership Office’s new cross-functional development program, known as XFN, which is inviting an inaugural intake of applications this fall. New pilot programs focused on supporting employee flexibility and mobility are also on deck. Stay tuned for more information in the coming months!

'''New business lines at the School'''  

 

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''New business lines at the School'''</div>

Taki Sarantakis, President of the School, announced on October 17 that the School’s learning products will be organized thematically and organizationally along five business lines. Mr. Sarantakis says that these business lines “not only correlate strongly with Government of Canada priorities, they are durable in that they will position [the School] well in being able to meet new priorities in the future as they arise.” The five new business lines are as follows:

Taki Sarantakis, President of the School, announced on October 17 that the School’s learning products will be organized thematically and organizationally along five business lines. Mr. Sarantakis says that these business lines “not only correlate strongly with Government of Canada priorities, they are durable in that they will position [the School] well in being able to meet new priorities in the future as they arise.” The five new business lines are as follows:

o Indigenous Learning

* Indigenous Learning

o Respectful and Inclusive Workplace

* Respectful and Inclusive Workplace

o GC and Public Sector Skills

* GC and Public Sector Skills

o Transferable Skills

* Transferable Skills

o Digital Academy

* Digital Academy

These five areas will also make the School’s business more accessible, as you will quickly be able to find where responsibilities are housed. They will also enable the School to build “deep expertise” in subject areas faster.  

 

These five areas will also make the School’s business more accessible, as you '''will quickly be able to find where responsibilities are housed'''. They will also enable the School to build '''“deep expertise”''' in subject areas faster.  

 

 

“Organizations must constantly adapt and evolve in order to remain dynamic and responsive to their environments,” says Mr. Sarantakis. With these new business lines, that’s exactly what we’re doing at the School.

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''New External Advisory Committee'''</div>

'''New External Advisory Committee'''

On September 20, 2018, President Taki Sarantakis announced the creation of a new '''External Advisory Committee''' that will provide a forum for consultation, collaboration and discussion of the School’s agenda and priorities, as well as emerging learning and innovation issues. Eminent Canadians representing the public, private and academic sectors will be joining the President on this committee.

Reminder: information on upcoming changes to planned training at Asticou Centre and request for help accessing facilities  

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Reminder: information on upcoming changes to planned training at Asticou Centre and request for help accessing facilities '''</div>

As you may have heard on the news, Public Safety Canada has announced that the Canada School of Public Service will be sharing its facilities at Asticou Centre with 1,500 students from a nearby high school, École secondaire Mont-Bleu, which was severely damaged in the storm that hit our region on September 21, 2018. Consequently, all training sessions that were scheduled to be held at Asticou after October 22, 2018, have been relocated to other venues within the National Capital Region, mainly 111 Sussex Drive. All learners registered for the courses being relocated were notified in writing as soon the new locations were determined.   

As you may have heard on the news, Public Safety Canada has announced that the Canada School of Public Service will be '''sharing its facilities at Asticou Centre''' with 1,500 students from a nearby high school, École secondaire Mont-Bleu, which was severely damaged in the storm that hit our region on September 21, 2018. Consequently, all training sessions that were scheduled to be held at Asticou after October 22, 2018, have been '''relocated''' to other venues within the National Capital Region, mainly 111 Sussex Drive. All learners registered for the courses being relocated were notified in writing as soon the new locations were determined.   

   

   

School officials are working diligently to secure rooms at new facilities in order to maintain our delivery capacity. However, some offerings are at risk of being cancelled due to lack of space. Your assistance in mitigating this risk would be greatly appreciated. Should your organizations have any training facilities or rooms that could be made available to accommodate School courses between now and the New Year, please provide details as outlined in the attached document.

School officials are working diligently to secure rooms at new facilities in order to maintain our delivery capacity. However, some offerings are at '''risk of being cancelled''' due to lack of space. '''Your assistance in mitigating this risk would be greatly appreciated'''. Should your organizations have any training facilities or rooms that could be made available to accommodate School courses between now and the New Year, '''please provide details as outlined in the attached document'''.

   

   

Finally, please note that  classrooms and event facilities at the School will not be available for reservations to client organizations until further notice, since we need to prioritize room reservations for the delivery of School courses.  

Finally, please note that  classrooms and event facilities at the School '''will not be available for reservations to client organizations''' until further notice, since we need to prioritize room reservations for the delivery of School courses.  

 

'''**PLEASE NOTE: Service during holidays**'''

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''**PLEASE NOTE: Service during holidays**'''</div>

Our service lines will be closed on December 25 and 26 and on January 1. We wish you a festive and restful holiday season.  

Our service lines will be closed on December 25 and 26 and on January 1. We wish you a festive and restful holiday season.  

'''Contact us'''

 

'''Contact us'''</div>

PoC Client Service Telephone: 819-953-7717

PoC Client Service Telephone: 819-953-7717

RTC Client Service Telephone: 844-370-7733

RTC Client Service Telephone: 844-370-7733

Clients Email: csps.clients.efpc@canada.ca

Clients Email: [csps.clients.efpc@canada.ca csps.clients.efpc@canada.ca]

 

 

Visit us at www.myschool-monecole.gc.ca

<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;

'''We want to hear from you!'''

Is there a topic you would like to see featured in a future At Your Service Newsletter? Anything you would like to share with fellow Points of Contact and Required Training Coordinators? Please let us know with a message to “client SERVICE à la clientèle” on GCcollab or an e-mail to the Clients inbox: [csps.clients.efpc@canada.ca. csps.clients.efpc@canada.ca.]

'''The Canada School of Public Service'''

'''The Canada School of Public Service'''</div>

The Canada School of Public Service is committed to enabling a new culture of enterprise-wide learning in the public service in which learning is valued by all public service employees. The School strives to be a healthy and effective learning organization that reflects Government priorities and public service values and ethics while using partnerships and modern technology to optimize the quality, reach and accessibility of its learning products.

'''The Canada School of Public Service''' is committed to enabling a new culture of enterprise-wide learning in the public service in which learning is valued by all public service employees. The School strives to be a healthy and effective learning organization that reflects Government priorities and public service values and ethics while using partnerships and modern technology to optimize the quality, reach and accessibility of its learning products.

Our impact is clear when public service employees have the common knowledge, skills and competencies they need to fulfill their responsibilities, lead innovation and deliver results for Canadians.

Our impact is clear when public service employees have the common knowledge, skills and competencies they need to fulfill their responsibilities, lead innovation and deliver results for Canadians.