Changes

'''Iris:'''  

'''Fox It:'''  

Project Iris is looking to leverage “Chatbot” technology to create opportunities by improving the methods used when responding to inquiries. In 2019, ROEB participated in a Build in Canada Innovation Program (BCIP by PSPC and TBS) experiment to qualify a chatbot technology with our corporate partners at IMSD, specifically Help Desk. From the learnings of this experiment, ROEB is looking to apply the technology to how it manages inquiries from external stakeholders. The project is planning explore options with the Consumer Products Safety Program to incorporate as part of their inquiries modernization project.

Project Iris is looking to leverage “Chatbot” technology to create opportunities by improving the methods used when responding to inquiries. In 2019, ROEB participated in a Build in Canada Innovation Program (BCIP by PSPC and TBS) experiment to qualify a chatbot technology with our corporate partners at IMSD, specifically Help Desk. From the learnings of this experiment, ROEB is looking to apply the technology to how it manages inquiries from external stakeholders. The project is planning explore options with the Consumer Products Safety Program to incorporate as part of their inquiries modernization project.