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Robotic Process Automation (RPA) is an effective tool in automating manual steps and rule-based processes by replicating human action, based on software robots or digital workers. Robots mimicking human actions across multiple software platforms. It is becoming a widely used tool due to it’s scalability and efficiencies at streamlining work that mimics high volume, repetitive business processes and it’s effectiveness at reducing error rates, assuring greater accuracy, reducing turnaround times and providing more timely information. It is non-invasive and can be integrated without changing the existing IT landscape.  It transforms end to end business processes and realizes the best qualities of humans and computers working in tandem.
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=== Capability and Expectations ===
 
=== Capability and Expectations ===
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=== Development ===
 
=== Development ===
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==== Intake ====
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==== Governance and Prioritization (EMC) ====
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==== Build, Test and Implement ====
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==== Monitoring, Maintenance and Support ====
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==== Reporting, KPIs, Continuous Improvement ====
    
==== Work to Date ====
 
==== Work to Date ====
    
=== Next Steps ===
 
=== Next Steps ===

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