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GC Enterprise Architecture/Enterprise Solutions (view source)
Revision as of 09:49, 31 January 2022
, 09:49, 31 January 2022no edit summary
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
=== <u>Proposed Roles and Responsibilities for Enterprise solutions</u> ===
'''Stakeholders, defines ”who”'''
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
• business/program representatives from across departments
• sponsors enterprise solution
• identify users
• determine user needs
• consumes
• contributes funds
'''Business Owner, defines ”what”'''
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
• Defines the required capabilities and intended business outcomes and benefits
• Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
• Establishes and maintains governance
• Secures funding and resources and provides oversight
• Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
• Reviews and signs-off on key strategic risks
• Authorizes the IT service
• Oversees data stewardship practices at the production solution-level
• Creates roadmap for service or product improvements
'''Service Provider, defines ”how”'''
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
• Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
• Implement the requirements
• Signs off on platform scope
• Collect data to measure service levels and key performance indicators
• Ensure compliance with standards
• Monitor, test and adjust as required
• Support innovative products and services
• Conduct security assessments
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