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'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
 
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
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=== <u>Proposed Roles and Responsibilities for Enterprise solutions</u> ===
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'''Stakeholders, defines ”who”'''
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Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
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•       business/program representatives from across departments
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•       sponsors enterprise solution
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•       identify users
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•       determine user needs
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•       consumes
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•       contributes funds
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'''Business Owner, defines ”what”'''
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The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
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•       Defines the required capabilities and intended business outcomes and benefits
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•       Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
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•       Establishes and maintains governance
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•       Secures funding and resources and provides oversight
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•       Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
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•       Reviews and signs-off on key strategic risks
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•       Authorizes the IT service
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•       Oversees data stewardship practices at the production solution-level
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•       Creates roadmap for service or product improvements
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'''Service Provider, defines ”how”'''
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The Service Provider operates and manages IT solutions and/or services and provides them to end users.
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•       Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
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•       Implement the requirements
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•       Signs off on platform scope
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•       Collect data to measure service levels and key performance indicators
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•       Ensure compliance with standards
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•       Monitor, test and adjust as required
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•       Support innovative products and services
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•       Conduct security assessments
    
</multilang>
 
</multilang>

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