Changes

At the Canada School of Public Service, procurement requests are often done at the last minute, when they have become urgent. Because they are under pressure and rushing, clients often submit poorly developed documentation. To meet the timelines, the procurement team often has to cut corners and produce documents that are only “good enough” to ensure that programs and services continue to be delivered.  

At the Canada School of Public Service, procurement requests are often done at the last minute, when they have become urgent. Because they are under pressure and rushing, clients often submit poorly developed documentation. To meet the timelines, the procurement team often has to cut corners and produce documents that are only “good enough” to ensure that programs and services continue to be delivered.  

''How might we, then, facilitate the procurement process so that clients find it easier to fill out forms, and the procurement team spends less time in back-and-forth with clients and more time on document quality and alignment with policy framework, hence minimizing risks for the School?''  

'''''How might we, then, facilitate the procurement process so that clients find it easier to fill out forms, and the procurement team spends less time in back-and-forth with clients and more time on document quality and alignment with policy framework, hence minimizing risks for the School?'''''  

This is what our team set out to explore.  

This is what our team set out to explore.