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=New Policy Requirements: Written Explanations for Delays in Responding to Personal Information Requests=
=New Policy Requirements: Written Explanations for Delays in Responding to Personal Information Requests=
As of October 1, 2018, institutions will be required to provide a written explanation to the requester when a request for access to personal information takes more than 30 days to fulfill. Institutions will also be required to report in more detail on the reasons for extensions in the institution’s annual report to Parliament. These requirements are outlined in the [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32590 Directive on Personal Information Requests and Correction of Personal Information].
As of October 1, 2018, institutions will be required to provide a written explanation to the requester when a request for access to personal information takes more than 30 days to fulfill. Institutions will also be required to report in more detail on the reasons for extensions in the institution’s annual report to Parliament. These requirements are outlined in the [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32590 ''Directive on Personal Information Requests and Correction of Personal Information''].
==Background ==
==Background ==
== New Requirements as of October 1, 2018 ==
== New Requirements as of October 1, 2018 ==
The amended Directive on Personal Information Requests and Correction of Personal Information requires institutions to also:
The amended ''Directive on Personal Information Requests and Correction of Personal Information'' requires institutions to also:
* provide a written explanation of the reason for the delay to the requester; and,
* provide a written explanation of the reason for the delay to the requester; and,
* publicly report on the number of, and reasons for, extensions in their Annual Report on the Administration of the ''Privacy Act''.
* publicly report on the number of, and reasons for, extensions in their Annual Report on the Administration of the ''Privacy Act''.
=== 30-Day Response or Written Explanation Guarantee Policy Updates ===
=== 30-Day Response or Written Explanation Guarantee Policy Updates ===
* [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=12510 UPDATED Policy On Privacy Protection]
* [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=12510 UPDATED Policy On Privacy Protection]
* [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32590 UPDATED Directive on Privacy Requests and Correction of Personal Information]
* [http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32590 UPDATED ''Directive on Privacy Requests and Correction of Personal Information'']
* [[Media: Policy on Privacy Protection july 3.pdf|UPDATED Policy on Privacy Protection (with substantive changes highlighted)]]
* [[Media: Policy on Privacy Protection july 3.pdf|UPDATED Policy on Privacy Protection (with substantive changes highlighted)]]
* [[Media:Directive on Personal Information Requests and Correction of Personal Information July 3.pdf|UPDATED Directive on Personal Information Requests and Correction of Personal Information (with substantive changes highlighted)]]
* [[Media:Directive on Personal Information Requests and Correction of Personal Information July 3.pdf|UPDATED ''Directive on Personal Information Requests and Correction of Personal Information'' (with substantive changes highlighted)]]
===Implementation Tools===
===Implementation Tools===
* [[Media:FINAL EN Model written explanations.docx|Model Written Explanations]]
* [[Media:FINAL EN Model written explanations.docx|Model Written Explanations]]
* [[Media: Checklist - Implementation - 30 day FINAL EN.docx|Implementation 30-Day Checklist]]
* [[Media: Checklist - Implementation - 30 day FINAL EN.docx|Implementation 30-Day Checklist]]
