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<div style="line-height: 3em; font-size: 250%; text-indent: 8%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> Insert Title Here</div>
<div style="line-height: 3em; font-size: 250%; text-indent: 8%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">Washington Blog </div>
<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> [https://gccollab.ca/profile/Derek.Alton/ Derek Alton] / Strategic Partnerships Team/ June 27th 2018</div>
<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> [https://gccollab.ca/profile/Derek.Alton/ Derek Alton] / Strategic Partnerships Team/ June 27th 2018</div>
<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''12 minute read'''</div>
<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''12 minute read'''</div>
<br>Even as long standing allies and friends with many shared values and priorities, service delivery in the US and Canada each have their own distinct issues, our discussion yielded insights into the parallels of our work.
<br>Even as long standing allies and friends with many shared values and priorities, service delivery in the US and Canada each have their own distinct issues, our discussion yielded insights into the parallels of our work.
=== '''Tools for the win''.'''''<nowiki/>'' '' ===
The people we serve may be different, but the tools needed to help public servants get great work done are often the same. The need for surveys and consultation tools, instant messaging and team chat, space for ad hoc, cross-team working groups, or document sharing that meets government standards seems more or less universal. Commercial tools do a lot, but open source tools can be tweaked on the fly to meet the regs & legs of governments in charge.
The people we serve may be different, but the tools needed to help public servants get great work done are often the same. The need for surveys and consultation tools, instant messaging and team chat, space for ad hoc, cross-team working groups, or document sharing that meets government standards seems more or less universal. Commercial tools do a lot, but open source tools can be tweaked on the fly to meet the regs & legs of governments in charge.
* How might other groups working to serve the public use open tools too?
* How might other groups working to serve the public use open tools too?
* How might we decentralize, build, and invest in processes to support open source projects for public benefit work around the world?
* How might we decentralize, build, and invest in processes to support open source projects for public benefit work around the world?
=== '''Sharing the Secret Sauce'''<nowiki/>'' '' ===
The Digital Collaboration Division, alongside partners, has already spun up beta versions of tools that are free to use or copy-paste into a new version, right now (!).
The Digital Collaboration Division, alongside partners, has already spun up beta versions of tools that are free to use or copy-paste into a new version, right now (!).
* ''Instant Messaging for team chat and on-the-fly exchanges'' - Builds on RocketChat -https://message.gccollab.ca/
* ''Instant Messaging for team chat and on-the-fly exchanges'' - Builds on RocketChat -https://message.gccollab.ca/
* When they need to be improved, how can we get feedback to make them better?
* When they need to be improved, how can we get feedback to make them better?
* How can we put these tools in the hands of every civil servant when they start a new job?
* How can we put these tools in the hands of every civil servant when they start a new job?
* How can the government promote wider adoption of APIs, like what USDS has done with health data access?
* How can the government promote wider adoption of APIs, like what USDS has done with health data access?
'''The Greatest Good!'''<nowiki/>'' ''<br>Tools are one part of the story - the mission is what matters in the end. It turns out colleagues in Canada and the US Government are working on supporting Veterans, streamlining the Immigration process, giving citizens and health professionals better access to healthcare information, and much more.
'''The greatest good!'''<nowiki/>'' ''
<br>Tools are one part of the story - the mission is what matters in the end. It turns out colleagues in Canada and the US Government are working on supporting Veterans, streamlining the Immigration process, giving citizens and health professionals better access to healthcare information, and much more.
'''Our Questions:'''
'''Our Questions:'''
How can we take lessons back from successful missions to improve service, and change tools, human resource, onboarding, and other processes in government to make it easier next time?
How can we take lessons back from successful missions to improve service, and change tools, human resource, onboarding, and other processes in government to make it easier next time?
'''What's Next?'''<nowiki/>'' ''
=== '''What's Next?'''<nowiki/>'' '' ===
Doors open! An open invitation to take a tour up North and hotdesk with the Digital Collaboration Division. Contact '''@derek.alton''' or '''derek.alton@tbs-sct.gc.ca''' to learn more.
Doors open! An open invitation to take a tour up North and hotdesk with the Digital Collaboration Division. Contact '''@derek.alton''' or '''derek.alton@tbs-sct.gc.ca''' to learn more.
