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Line 1: − + + + − + − + − Re-usable assets can include and are not limited to:+ + − •User journeys and business process models+ − •Information and data standards+ − •Application software and accelerators+ + − •Technology solutions+ + − •Security and privacy standards and guardrails+ + − •Procurement vehicles+ − + − * provide a more cohesive digital experience for users and other stakeholders, − * reduce the total cost of ownership to provision external and internal services − * enhance integration and collaboration, create transferable skill sets, and leverage innovative work across the GC and the private sector. − === '''Enterprise solutions framework''' ===+ − The Enterprise solutions framework provides an operational modality to govern the fulfillment of Government of Canada Enterprise solutions. − ==== '''Existing definitions and references from policy documents:''' ====+ − The TB [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] defines “Internal Enterprise Services” as “A service provided by a Government of Canada department to other Government of Canada departments intended on a government-wide basis.” − The policy states that departmental heads are to use enterprise or shared IT solutions, assets, and services. The policy indicates that department heads are to update the Service Inventory is catalogue of external and internal enterprise services that provides detailed information based on a specific set of elements (e.g., channel, client, volume, etc.). + − The TB Policy on Service and Digital states that PSPC is responsible for providing common enterprise solutions and services related to the following: electronic document records management systems, case and workflow tracking solutions, and collaboration platforms. Whenever possible, PSPC is responsible for delivering these services in a consolidated and standardized manner. PSPC’s services are provided on a cost-recovery basis. + − == Decision Making Framework for Enterprise Solutions == − Presented at GC EARB on June 4th, 2020 − Under the Policy on Service and Digital, departmental CIO’s are responsible for “submitting to GC EARB, proposals concerned with the design, development, installation and implementation of digital initiatives”. They are also responsible for “adopting, as applicable, '''enterprise solutions within their respective department'''.”[[File:Decision Making Framework.png|alt=Decision Making Framework|thumb|Decision Making Framework]]Decision Making Framework+ − Increasingly, a number of departmental digital initiatives propose solutions that address matters with common business capabilities, resulting in a diverse range of applications in operations across the GC IT landscape. TBS has recognized a need to provide assistance to departmental CIO’s to inform decision-making with respect to the '''adoption of enterprise solutions'''.+ − The following presentation is the first iteration of a working draft of a decision making framework that will be used as a guide for the adoption of enterprise solutions. The framework will be added to the revised GC EARB presenter template. Please send us your feedback on the decision making framework for enterprise solutions to the [[Mailto:EA.AE@tbs-sct.gc.ca|TBS Enterprise Architecture team]] − + − '''JOHN to update!''' + − + − + − + − !Model − !Illustration − |'''Enterprise Service Provider Model.''' This model provides all services to the entire Enterprise in a consolidated manner, governed by a centralized authority, and is fully integrated across all instances. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies. + − − '''Pros''': Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes consistency of technology. − − '''Cons''': Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes. − |[[File:Centralized.png|alt=Centralized Model Icon|thumb|100x100px|Centralized Model Icon]] − + − '''Pros''': Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements. + + + + + + + + + + + + + + + + + − '''Cons''': Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments. + − |[[File:Decentralized Model Icon.png|alt=Decentralized Model Icon|thumb|100x100px|Decentralized Model Icon]] − |- − |'''Federated Model.''' This stand alone, or decentralized model allows departments to implement their own stack components, influenced by standards, using APIs via interoperability standards. Governance manages exemptions from the Standard; however, a decentralized enterprise with multiple service delivery methods and business units may be successful in finding justifications for significant deviations for standards. − '''Pros''': Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in. − '''Cons''': Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise. + − |[[File:Federated Model Icon.png|alt=Federated Model Icon|thumb|100x100px|Federated Model Icon]] − |} − == Framework for Determining what Constitutes an Enterprise Solution == − To be considered an enterprise solution, a project must meet five criteria which distinguish it from department specific solution: − + − |'''''Enterprise Solution''''' − |'''''Department Specific Solution''''' − |'''''Objective''''' + − |''Standardize and consolidate internal or external operations to address a common business need.'' − |''Separate internal or external operations to addresses a mandate-specific business need.'' − + − |''Impacts whole of government.'' + − |''Impacts individual departments.'' − |- − |'''''Investment''''' − |''Requires significant investment and formal approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.'' − |''May or may not require significant investment and formal approvals; does not affect existing accountabilities.'' − |- − |'''''Duration''''' − |''Involves long-term solutions.'' − |''Involves short, medium or long-term solutions.'' − |- − |'''''Discretion''''' − |''Participation is mandatory.'' − |''(Not applicable.)'' − |} − == When to Pursue an Enterprise Solution[edit | edit source] ==+ − If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict. − + − * '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.) − * '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?+ + + + − * '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?+ − − * '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities? − * '''Equity''': Will it result in equitable and consistent treatment across departments?+ + + − * '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?+ − * '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?+ + − + − Any solution that is worthy of of use across the entire GC should allow the consumers to successfully achieve their objectives by providing an accessible, enabling, extendable, fast, monitored, reliable, scalable, secure, and self-service common base service in an open, cost-competitive, collaborative, iterative, proactive, timely and transparent manner. − + − + − !Definition (all are where appropriate)+ − !Examples of how to enable+ − !Ways to measures success+ + + + + + + − + − |empowering the consumer to achieve their objectives+ − |multiple methods to engage any one service, simplicity, compatability, accessibility+ − |Client feedback surveys+ + + + + + + + + − |extendable+ − |allowing the consumer to extend the service to meet their objectives beyond the common base + − |APIs, Delegated Access to configuration+ − + − |-+ − |fast+ − |each engagement with the service is responded to quickly+ − |measure, decompose and improve; compare all changes to baseline+ − |MTRs on ITSM, service response times+ − |-+ − |monitored+ − |both the service provider and the consumer have visibility into the state and quality of the service+ − |End point visibility, network monitoring, pagerduty.com, SIEMs, cloud platform native tools, new relic, dynatrace − |transparency, continual improvement of coverage − |- − |reliable − |the service has been architected to have be able to have a high service level objective − |Redundancy, Resiliency, Geographic distribution, high availability models, workload pattern scaling − |planned availability % vs total availability % − |- − |scalable − |the service is able to be expanded to new consumers quickly and efficiently − |Well-documented onboarding plans, pre-planned expansion posture, automation − |delivery or enablement time − |- − |secure − |allowing the consumer to trust the service − |Encryption Everywhere! − Solution categories: − advanced persistent threat protection, anti malware, AI, breach and attack simulation, communication fraud protection, cyber threat intelligence, data classification, data governance, data leakage prevention, data rentention, endpoint detection and response, identity and access management, incident response, insider threat, IoT, intrusion detection & prevention, mobile application / mobile device management, multi-factor authentication, network detect and response, network traffic analysis, secure data erasure, secure file transfer, SIEM, orchestration, automation and response, user and entity behavior analytics, vulnerability management − |vulnerability rates, compliance rates, incident rates, impact of implementation to service − |- − |self-service − |allows the consumer to not have to engage with any thing other than the service itself to consume it − |APIs, Delegated Access to configuration − |adoption rates, client feedback surveys − |- − |common base − |satisfies a common base set of requirements that all consumers need − |standards: base configuration, security, performance − |adoption rates, client feedback surveys, # change requests − |- − |open − |allows the consumer to participate in the road map for service evolution − |published road maps, open communication channels, real time community engagement − |participant rates, # of comments received, # change requests, client feedback surveys, consumer tone analytics (<nowiki>https://www.ibm.com/watson/services/tone-analyzer/</nowiki>) − |- − |cost-competitive − |allows the consumer to see exactly how their money is being spent to provide the service, and is in line with competing service providers − |entreprise agreements, open source, minimal waste or excess components, automation, scaled to utilization − |per consumer rate, total cost versus other services offered, per service provider rate, capex versus opex rate to offer the service − |- − |collaborative − |allows the consumer to partner with the service provider to throughout the life cycle of the service − |GCCollab, Social Media, working groups for road map, active listening − |adoption rates and client feedback surveys − |- − |iterative − |allows the service to continually change to add, adapt or remove componets over time − |start small and add value and be stable each release − |number of stable changes & releases − |- − |proactive − |allows the service provider to act before being asked to do so − |partner with consumers, articulate business value, be transparent, be the experts in the domain and recommend service improvements, every year each service should improve without a budget increase. − |reduction in ITSM calls, client feedback surveys − |- − |timely − |allows the consumer to consume the service without lengthy or costly upfront engagements − |Clear instructions, automation, "smart" decisions and assumptions, avoid dead ends, partner your consumers before being asked to to "increase the runway" − |Instrument, interconnect, & improve − |- − |transparent − |allows the consumer to be fully aware of the state of the service being provided − |Dashboard (per user category), status pages (<nowiki>https://status.status.io/</nowiki>), published road maps, published runbooks, automation libraries, user guides, embedded client execs, planned vs. unplanned outages feeds − |Client feedback surveys, technical usage statistics − == Critical Success Factors == − In order to effectively realize an Enterprise Solution, there are a number of principles that should be considered: − * '''Alignment:''' Ensure that the initiative aligns to the near and long-term business objectives of the organizations being affected + − * '''Needs Assessment:''' Identify users' needs at the beginning; this also includes cost considerations (projects delivered on time and on budget). + + − * '''Governance:''' Create clear lines for approval and decision making; and ensure that there is accountability at all levels + + − * '''Flexibility:''' Determine the capability of organization(s) to implement the project effectively and quickly to maximize the gains of engaging in an enterprise wide initiative + + − * '''Optimization and Sequencing:''' Ensure that the right people are doing the right work at the right time + − + − + − Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy (Draft – November 2014)]+ − To be considered an enterprise-wide initiative, a project must meet five criteria which distinguish it from department-specific initiatives:+ − {| class="wikitable" − | − |'''''Enterprise-wide Initiative''''' − |'''''Department-specific Initiative''''' − |- − |'''''Objective''''' − |''Standardize and consolidate internal or external operations to address a common business need.'' − |''Separate internal or external operations to addresses a mandate-specific business need.'' − |- − |'''''Scope''''' − |''Impacts whole of government.'' − |''Impacts individual departments.'' − |- − |'''''Investment''''' − |''Requires significant investment and formal approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.'' − |''May or may not require significant investment and formal approvals; does not affect existing accountabilities.'' − |- − |'''''Duration''''' − |''Involves long-term solutions.'' − |''Involves short, medium or long-term solutions.'' − |- − |'''''Discretion''''' − |''Participation is mandatory.'' − |''(Not applicable.)'' − |} − == When to Pursue an Enterprise Solution ==+ − If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict. + − '''''Value for Money''''' − + + + − + + + − + + − '''''Feasibility''''' − * '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?+ − + + + − + + − + + + − + + + + + + − == Service & Digital Target Enterprise Architecture == − The [https://gcconnex.gc.ca/file/view/67145496/gc-earb-2020-07-16-02-tbs-service-digital-target-enterprise-architecture-and-updates-to-the-ea-framework-pdf?language=en Service & Digital Target Enterprise Architecture] and [https://gcconnex.gc.ca/file/view/67145504/gc-earb-2020-07-16-02a-tbs-service-digital-target-enterprise-architecture-white-paper-pdf?language=en Whitepaper] were presented at GC EARB on July 16, 2020 for pre-endorsement. − The Service & Digital Target Enterprise Architecture defines a model for the digital enablement of Government of Canada services that addresses many of the key challenges with the current GC enterprise ecosystem.+ − + + − delivery centric perspective when considering new IT solutions or modernizing older solutions.+ + − + + + + − + − + − The Business Architecture layer of the the EA Framework has the following assessment criteria for GC EARB reviews: − * Promote Horizontal Enablement of the Enterprise − + + + − + + + + + − + − Decision Making Framework for Enterprise Solutions is included as part of the presenter template+ + + + + + − + − Enterprise Solutions can be identified across all the layers of the EA framework, BIATSP. + + − == Business Architecture ==+ − GC BCM v2.0 (GC Business Capability Model)+ − + − *[https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en BCM 2.0 Definition Document]+ − − − [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]+ − + − [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19] − + − + − + + + + − + + + + − + + + − + + − + + − + + − + + − + + − + + + + + + − CDXP − * [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08] − * [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability] − * [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs] − [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09] − + − [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en Canada School of Public Service – Next Generation Digital Learning Environment, 2020-07-02] − + + − + − + − Digital Comptrollership Program (formerly Financial Management Transformation)+ − + − * [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]+ − + − + − + − + − − − + + + + + − + + − + + − + + − GCcase − * [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22] − * [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28] + − * [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08] − [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19] − GC Mainframe Strategy, 2019-06-19+ − + − + − [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]+ − + + + + + + + + + + + − + + + − + − [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13] − [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]+ + − [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 201-07-12]+ + + + + + + + + + + − [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]+ − [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]+ − == Technology Architecture == − [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18] − [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]+ − + + + + + + + + + + + + + + + + + + + + − [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2020-12-19]+ − [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]+ − [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]+ − + − Cloud+ − * [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services] − * [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24] − *[[:en:GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]] − [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30] − == Security Architecture and Privacy ==+ − [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]+ + + + − + + + + − [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]+ + − [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]+ − [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]+ − [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]+ + − [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]+ + − + + − [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]+ − + + + − == Last update on 2020-08-04 ==+ − + − − !2020 − !2019 − !2018 − |2020-01-17+ − |2019-01-10 − |2018-03-08 − + − + − |2018-03-22+ + + + + + + + + + + + + + + + + + + + + + + + − |2020-03-02+ − |2019-02-07 − |2018-04-05 − + − + − + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + − + − |2019-03-21+ − |2018-05-10+ + + + + + + + + + − |2020-04-23+ − + − |2018-05-18+ − |-+ − |2020-05-07+ − |2019-05-02+ − |2018-05-31+ − |-+ − |2020-06-04+ − |2019-06-13+ − |2018-06-14+ − |-+ − |2020-06-18 − |2019-06-19 − |2018-06-28 − |- − |2020-07-02 − |2019-07-04 − |2018-07-12 − |- − |2020-07-16 − |2019-07-25 − |2018-08-30 − |- − |2020-07-30 − |2019-08-22 − |2018-09-13 − |- − | − |2019-09-19 − |2018-09-27 − |- − | − |2019-10-03 − |2018-09-27 − |- − | − |2019-10-31 − |2018-10-19 − |- − | − |2019-11-14 − |2018-11-01 − |- − | − |2019-12-05 − |2018-11-15 − |- − | − |2019-12-19 − |2018-11-29 − |- − | − | − |2018-12-13 − + + + − + − + − Enterprise Solutions+ + − '''Alternatives:'''+ − Re-usability+ − Re-usable assets + + − Enterprise Services+ − + + − + + + − Enterprise-wide initiatives+ + + − Centralized solutions/services+ + − Enterprise or shared IT solutions, assets, and services. − + − # Enterprise-wide initiatives aim to maximize the effective functioning of the Government of Canada as a modern enterprise by: − ## '''seeking''' feasible solutions that provide Canadians with the greatest overall value for money; − ## '''leveraging''' the full potential of new technology; and − ## '''improving''' the alignment and coherence of federal investments in business operations and services. − + + − + − + − * Enhances integration and collaboration, creates transferable skill sets, and leverage innovative work across the GC and the private sector.+ − * Maximize enterprise investment by consolidating solutions into Enterprise Solutions, based on Business Capability Model (BCM) − + − # Business Capability+ − # Solution, specific tool+ − # Component − + − '''Build Once, Use Everywhere'''+ + + + + − Build solutions, components and processes for the GC, and reuse across departments; select common over department-specific. − '''Business before Technology'''+ − Derive the solution definition from business requirements and user needs. Design and run the solutions based on overall end to end process.+ + − '''Standard over Custom'''+ + − Use standard to maximize integrity, sustainability and interoperability. Design for flexible adoption of enhancements and upgrades.+ + + + − '''User-Centricity'''+ + − Design with, build for, and deliver the best experience to internal and external users. Focus on the needs of users, using user-centred methods.+ + + − '''Treat Data as an Asset'''+ + + + + − Design to maximize data use and availability. Use the data you collect and implement analytical tools. Reuse existing data where possible.+ + + + + + + − '''Design for Security and Privacy'''+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + − Balance user and business needs with proportionate security measures and adequate privacy protections.+ + + + + − '''Cloud First'''+ + − Explore “… as a service” (XaaS) cloud services first. Cloud first but not cloud only… for On Premise, try to adhere to Cloud qualities (e.g. zero modification).+ + − '''Maximize Benefits'''+ + − Strive to maximize the benefits for the enterprise; optimize total cost of ownership and minimize risk. Design to be measurable and accountable. − '''Integration'''+ − Enable interoperability based on standard components and solutions. Minimize the number and complexity of the interfaces. + + + + + + + + + + − + − In a '''shared services''' model, the customers of the shared services are part of the formal board of directors, governing the strategic intent of the shared services organization and determining what service levels will be provided.+ − '''Centralization''' is most commonly successful in forms of government with a single, strong leader such as a governor, a strong mayor or county executive, or a president, where the role has significant power over the machinery of government.+ + − There are occasional exceptions to both of these situations, but creating a centralization model in the '''parliamentary form of government''' is extremely challenging because the parliamentary model usually doesn’t envision enterprise authority vested in any one person.+ + + − {{OCIO_GCEA_Footer}}+
GC Enterprise Architecture/Enterprise Solutions (view source)
Revision as of 12:58, 21 February 2023
, 12:58, 21 February 2023no edit summary
{{OCIO_GCEA_Header}}This page is a work in progress, please send us your feedback on the Enterprise Solutions content to the [[Mailto:EA.AE@tbs-sct.gc.ca| TBS Enterprise Architecture team]]
{{OCIO GCEA Header}}
<multilang>
@en|
== Enterprise Re-Usable Solutions definition (proposed) ==
== The following content is a synopsis of the December 15, 2020 DM CEPP presentation. ==
Enterprise re-usable solutions are internal and external Government of Canada assets capable of being re-used again or repeatedly. The Business Capability Model will be used as a baseline to describe the functionality of the GC re-usable asset.
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Advancing Enterprise Solutions - Presentation to the DM CEPP on Dec 15, 2020]]</u>
== What is enterprise? ==
Enterprise is generally defined as “an organization” or “organizational unit”
In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
== Enterprise solutions definition ==
Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.
=== Why focus on enterprise solutions? ===
To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
=== Role of business capabilities ===
[[GC Enterprise Architecture/Business Capability Model|Business capabilities]] are an expression of '''what a business does''' and can do.
It is proposed that enterprise solutions are defined as business capabilities
=== '''Benefits of Enterprise solutions:''' ===
=== How to get your solution declared as Enterprise Solution ===
* To get your solution declared as an Enterprise Solution in GC EARB, please fill out a <u>[[Media:2022-03-09-GC EARB Presenter Enterprise Solution.pptx|special GC EARB Presenter Template]] ([[Media:2022-03-09-GC_EARB_Presenter_Enterprise_Solution_FR.pptx|Special GC EARB French Presenter Template]])</u> specifically for Enterprise Solution.
It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.
* When ready, then look at <u>[[GC_Enterprise_Architecture/Board/Forward_Agenda| forward agenda]]</u> and send the deck along with a request to <u>[mailto:EA.AE@tbs-sct.gc.ca EA team]</u> to schedule a date for GC EARB
* GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.
Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:
* create a MOU / agreement with the subscribing department for funding model and service model
== DRAFT: Framework for Enterprise Solutions Options ==
== What is needed for Enterprise Solutions to work in the GC? ==
The Enterprise Solutions framework has 3 facets.
[[File:Framework image.jpg|thumb]]
Enterprise Solutions may be governed using three general models that provide relative advantages in terms of addressing technical debt, minimizing total cost of ownership, maximizing use of talent, maximizing consistency of technology and business processes, and optimizing infrastructure.
{| class="wikitable"
{| class="wikitable"
|+
|+ Three facets
|-
|-
!Governance !! Culture !! Solutions
|-
|-
|'''Product Owner''' '''Model.''' This model uses departmental clusters or business owners to govern distributed instances of enterprise solutions. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
|
*What are the roles and responsibilities <br/> and who decides who fills them?
*What is the financial and funding <br/> model for an enterprise solution?
*Which business capabilities should be <br/> addressed first?
*How will user expectations be addressed?
*What is the path to enterprise-wide adoption?
||
*Is everyone ready to buy-in to enterprise solutions?
*How do we ensure participation?
*How will open and transparent input be gathered?
*What are the mind-set and skills <br> needed to foster an enterprise solution culture?
||
*Which business problem are we solving?
*Who can access the Enterprise Solution?
*What data and technology standards are required?
*Is the implementation secure enough?
*Will it always be reliably online?
|}
== The following content is research conducted by the EA team after December 15, 2020 DM CEPP presentation. ==
== Enterprise Solutions Framework Assessment Key Findings ==
{| class="wikitable"
{| class="wikitable"
|
|+ Key Findings
|-
|-
!Governance !! Culture !! Solutions
|-
|-
|'''''Scope'''''
|
'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs
'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out
'''''Value for Money'''''
'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level
'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.
'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.
||
'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.
'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?
'''''Feasibility'''''
'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.
||
'''''OK -''''' Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture
'''''OK -''''' Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
|}
== Enterprise Solutions Critical Success factors ==
== Proposed Roles and Responsibilities for Enterprise solutions ==
{| class="wikitable"
{| class=wikitable
!Key Words
|+ Roles and Responsibilities
! Stakeholders, defines ”who”
|
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
*business/program representatives from across departments
*sponsors enterprise solution
*identify users
*determine user needs
*consumes
*contributes funds
|-
|-
|enabling
! Business Owner, defines ”what”
|
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
*Defines the required capabilities and intended business outcomes and benefits
*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
*Establishes and maintains governance
*Secures funding and resources and provides oversight
*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
*Reviews and signs-off on key strategic risks
*Authorizes the IT service
*Oversees data stewardship practices at the production solution-level
*Creates roadmap for service or product improvements
|-
|-
! Service Provider, defines ”how”
|
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
|adoption rates, client feedback surveys
*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
*Implement the requirements
*Signs off on platform scope
*Collect data to measure service levels and key performance indicators
*Ensure compliance with standards
*Monitor, test and adjust as required
*Support innovative products and services
*Conduct security assessments
|}
|}
== Proposed Governance for Enterprise solutions ==
=== '''DM CEPP''' ===
• Enterprise Business Direction
=== '''Product management board per solution''' ===
• Cross departmental stakeholder representation
=== '''GC EARB''' ===
• Alignment with Enterprise Architecture Framework
== Draft DM CEPP presentation still to be presented ==
* '''Evaluating:''' Assess and adjust project deliverables and milestones continually throughout the process:
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Updates and progress on Enterprise Solution - May 17, 2021]]</u>
== Determining what Constitutes an Enterprise-wide Initiative ==
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions ==
This registry of GC Enterprise Solutions are classified in the layers of the EA framework
=== Business Architecture ===
Business Intelligence:
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
Policy/Standard/Framework/Tools:
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
=== Information Architecture ===
* '''Equity''': Will it result in equitable and consistent treatment across departments?
Collaboration Platform:
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
Data Analytics:
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
Information Management:
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
== Operationalization of Enterprise Solutions ==
Policy/Standard/Framework/Strategies/Tools:
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
=== Application Architecture ===
* It seeks to reduce the silos within the current GC ecosystem by having departments adopt a user and service
ATIP:
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
Asset Management
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
* It advocates a whole-of-government approach where IT is aligned to business services and solutions are based on re-useable components implementing business capabilities optimized to reduce unnecessary redundancy.
Case Management:
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
* This re-use is enabled through the use of published APIs shared across government. This approach allows GC to focus on improving its service delivery to Canadians while addressing the challenges with legacy systems.
Contact Centre:
== GC EARB and the EA Framework ==
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
Finance:
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
* Publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services.
Grants & Contributions:
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
* ISED Canadian Digital Adoption Program, 2021-07-29
* NRCAN - Greener Homes Program, 2021-05-06
* NRCAN - 2 Billion Trees Portal, 2021-10-07
* AAFC - GC Digital Platform, 2019-03-07
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions, a re-usable asset ==
Geospatial:
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
Human Resources:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf GC EARB presentation, 2019-01-19]
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
*[https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
[https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
Interoperability:
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
[https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
== Information Architecture ==
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
[https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
[https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
Jobs / Talent Management:
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
[https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
Learning / Training:
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
[https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
Project & Portfolio Management:
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
[https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
Procurement:
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
[https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
Security Clearance:
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
[https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
Service Management:
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
[https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
Search:
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
[https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
Policy/Standard/Framework/Strategies/Tools:
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
* Open Source Standards and Whitepaper, 2019-10-03
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
== Application Architecture ==
=== Technology Architecture ===
[https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
Access:
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
[https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en Communications Security Establishment – NextGen HR and Pay for High Security Organizations - 2020--06-04]
Cloud:
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
*[https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
*[https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
*[https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
* [[GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
*[https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
*[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
[https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
[https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
Device:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
[https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
Infrastructure:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
[https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
Split Tunnel:
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
[https://gcconnex.gc.ca/file/view/53665633/gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-pdf?language=en Open Source Standards and Whitepaper, 2019-10-03]
Policy/Standard/Framework/Strategies/Tools:
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
=== Security Architecture and Privacy ===
Electronic Security:
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report]
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
Email Security:
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
[https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
Identity & Access Management
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
* [https://www.gcpedia.gc.ca/wiki/ICAM#GC_ICAM_Reference_Framework ICAM]
[https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
Policy/Standard/Framework/Strategies/Tools:
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
[https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
== [[Archived Enterprise Solutions material]] ==
== List of Enterprise Solutions from 2017 ==
'''PSPC'''
* GCdocs
* Shared Case Management
* BuyandSell.ca
* Termium
* eProcurement Solution
* National Service Call Centre
* WebEx
* Shared Travel Services
* Phoenix
* myGCHR
* Compensation Web Apps
'''CSPS'''
* Integrated Learning Management System / Gccampus
'''TBS'''
[https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf?language=en GC EARB presentation, 2019-01-19]
* [https://gcconnex.gc.ca/file/view/50303099/gcbcm-gcmca-v2-visualmodel-20190617-en-pdf?language=en GC BCM 2.0 Model]
* [https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en GC BCM 2.0 Definition Document]
* [https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
* Financial management transformation
* GCTools
* Project & portfolio management (IT Plan, APM, IT expenditures, Project Oversight, Business Services)
* Callipers
* Executive Talent Management System
* Public Service Performance Management
* TBS Application Portal
* GC Interoperability Platform
* Enterprise Grants & Contributions System
* Wellness Productivity System
* Identity Credential and Access Management System
* Credential Broker Services
* Internal Credential Management
* Open Government Portal
* Access to Information Portal
* Talent Cloud
'''PSC'''
* Jobs.gc.ca
'''ESDC'''
[https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
* [https://gcconnex.gc.ca/file/view/38370966/ceai-gc-2018-05-10-02-12-presentation-de-edsc-pdf?language=en Canada.ca, 2018-05-10]
'''SSC'''
* Email
* GCSRA
* GCSI
* GEDS
* GCKey
[https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
@fr|
Traduction en cours...
== Le contenu suivant est un résumé de la présentation du CEPP du DM du 15 décembre 2020. ==
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Avançant les Solutions d’Intégrée ]]</u>
== Qu’est-ce que l’Entreprise? ==
L’entreprise est généralement définie comme « une organisation » ou une « unité organisationnelle ».
Dans le GC, le terme « entreprise » fait référence à une approche holistique pan gouvernementale.
Une approche d’entreprise peut être appliquée à diverses facettes, telles que la gouvernance, les solutions, les normes et la culture.
== Définition des Solutions d’Entreprise ==
Les solutions d’entreprise sont des actifs internes et externes du gouvernement du Canada qui peuvent être réutilisés dans et entre plusieurs parties de l’organisation.
== Pourquoi se Concentrer sur les Solutions d’Entreprise? ==
Pour « fonctionner comme un seul homme » et faire progresser le mandat du CEPP, nous proposons de mettre l’accent sur les solutions d’entreprise définies par les capacités opérationnelles.
[https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
== Rôle des Capacités Opérationnelle ==
[[GC Enterprise Architecture/Business Capability Model|Les capacités opérationnelle]] sont l’expression de « ce qu’une entreprise fait » et peut faire.
Il est proposé que les solutions d’entreprise soient définies comme des capacités commerciales.
[https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
== Que faut-il pour que les Solutions d’Entreprise Fonctionnent au sein du GC? ==
Le framework Enterprise Solutions comporte 3 facettes.
[[File:Framework image.jpg|thumb]]
{| class="wikitable"
{| class="wikitable sortable"
|+ Les 3 facettes
|+Updates completed from the following GC EARB meetings
|-
|-
!Gouvernance !! Culture !! Solutions
|-
|-
|2020-01-31
|
|2019-01-24
*Quels sont les rôles et les responsabilités et <br/> qui décide qui les remplit?
*Quel est le modèle financier et de <br/> financement pour une solution d’entreprise ?
*Quelles sont les capacités opérationnelle qui doivent être abordées en premier ?
*Comment les attentes des utilisateurs seront-elles prises en compte?
*Quel est le chemin vers l’adoption à l’échelle de l’entreprise ?
||
*Tout le monde est-il prêt à adhérer aux solutions d’entreprise ?
*Comment assurons-nous la participation?
*Comment les contributions ouvertes et transparentes seront-elles recueillies?
*Quels sont l’état d’esprit et les <br/> compétences nécessaires pour favoriser une culture de solution d’entreprise ?
||
*Quel problème commercial résolvons-nous?
*Qui peut accéder à la solution d’entreprise ?
*Quelles sont les normes en matière de données et de technologie requises?
*La mise en œuvre est-elle suffisamment sécurisée ?
*Sera-t-il toujours en ligne de manière fiable?
|}
== Le contenu suivant est une recherche menée par l’équipe EA après la présentation du CEPP DM du 15 décembre 2020. ==
== Principales conclusions de l’évaluation du cadre des solutions d’entreprise ==
{| class="wikitable"
|+ Principales conclusions
|-
|-
!Gouvernance !! Culture !! Solutions
|-
|-
|2020-03-26
|
|2019-03-07
'''''OK -''''' Les pilotes ont été en mesure de décrire leurs solutions à l’aide du BCM, d’identifier le problème commercial et la proposition de valeur pour répondre aux besoins des utilisateurs.
|2018-04-26
'''''Problème -''''' Les opportunités de solutions d’entreprise n’ont pas de voie définie pour progresser et, par conséquent, ont tendance à s’évanouir.
'''''Problème -''''' La gouvernance et le support des solutions d’entreprise opérationnelles sont à un faible niveau de maturité
'''''Problème -''''' Les ministères ne sont pas mandatés et manquent d’incitatifs pour fournir des services à d’autres ministères, ont besoin d’une organisation dédiée pour les solutions d’entreprise.
'''''Problème -''''' Les modèles de recouvrement des coûts et d’affectation des crédits sont adéquats pour les coûts opérationnels, mais un financement initial est nécessaire pour le développement initial et l’évolution des solutions d’entreprise.
||
'''''OK -''''' Les départements sont prêts à acheter des solutions d’entreprise une fois qu’elles existent, mais le manque de solutions prêtes à l’emploi disponibles entraîne le développement des leurs par les départements.
'''''Problème -''''' Besoin d’équipes dédiées de propriétaires opérationnelle « d’entreprise » et de fournisseurs de services pour développer, exploiter et faire évoluer des solutions d’entreprise, avons-nous besoin d’une organisation de services partagés pour agir en tant que fournisseur de services? Élargir le mandat de SSC pour inclure les demandes?
'''''Problème -''''' Utilisation du mandat et fonds ministériels appropriés. Définissez un rôle et une responsabilité clairs pour les utilisateurs afin de déterminer les besoins et pour les propriétaires opérationnelle et le fournisseur de services d’être responsables.
||
'''''OK -''''' Identifier et développer des solutions d’entreprise n’est pas un problème, l’accent doit être mis sur la gouvernance et la culture.
'''''OK -''''' Les pilotes ont été en mesure de définir le problème opérationnel et les processus tels que le cas conceptuel et CEAI GC sont des outils existants qui peuvent être utilisés
'''''OK -'''''Les solutions de base cloud des fournisseurs de services de cloud public permettent aux propriétaires d’entreprise d’envisager des solutions d’entreprise, mais ils ont besoin de partenariats techniques de fournisseurs de solutions dédiés pour provisionner l’informatique.
|}
== Rôles et Responsabilités Proposés pour les Solutions d’Entreprise ==
{| class=wikitable
|+ Rôles et Responsabilités
! Parties prenantes, définit « qui »
|
Les parties prenantes dans la forme d’un « tableau de produits » déterminent et valident les besoins des utilisateurs, hiérarchisent la feuille de route de livraison et gèrent les dépenses connexes.
*Représentants des entreprises et des programmes de tous les ministères
*Sponsorise une solution d’entreprise
*Identifier les utilisateurs
*Déterminer les besoins des utilisateurs
*Consomme
*Contribue aux fonds
|-
|-
|2020-04-09
! Propriétaire opérationnelle, définit « quoi »
|
Le propriétaire opérationnelle a la responsabilité globale d’obtenir les résultats de l’entreprise et d’obtenir les avantages qu’une solution est censée permettre ou faciliter.
*Définit les capacités requises et les résultats et avantages commerciaux escomptés
*Agit à titre de commanditaire et est responsable de l’atteinte des résultats et des avantages opérationnels après la implémentation
*Établir et maintenir la gouvernance
*Assure le financement et les ressources et assure la surveillance
*Consulter les intervenants et les autres parties concernées et les mobiliser afin d’assurer l’harmonisation vers la prestation
*Examens et approbation des principaux risques stratégiques
*Autorise le service informatique
*Superviser les pratiques de gestion des données au niveau de la solution de production
*Crée une feuille de route pour les améliorations de service ou de produit
|-
|-
! Fournisseur de services, définit « comment »
|2019-04-04
|
Le fournisseur de services exploite et gère des solutions et/ou services informatiques et les fournit aux utilisateurs finaux.
*Responsable au nom d’une organisation de la définition des exigences, de la prestation de services, de la sécurité et de la fiabilité
*Mettre en œuvre les exigences
*Approuve la portée de la plate-forme
*Recueillir des données pour mesurer les niveaux de service et les indicateurs de rendement clés
*Assurer la conformité aux normes
*Surveiller, tester et ajuster au besoin
*Soutenir des produits et services innovants
*Effectuer des évaluations de sécurité
|}
|}
== Archived Reference material ==
==Solutions de Gouvernance d’Entreprise Proposées==
=== ''' SMA CPPI''' ===
: Direction commerciale de l’entreprise
== Branding ==
=== '''Tableau de gestion des produits par solution''' ===
'''Current:'''
: Représentation interdépartementale des intervenants
=== '''CEAI GC''' ===
: Alignement sur le cadre d’architecture d’entreprise
== Projet de présentation du DM CEPP qui doit encore être présenté ==
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Mises à jour et progrès à partir du 15 décembre 2020]]</u>
== Les initiatives suivantes approuvées par CEAI GC ont des caractéristiques de solutions d’entreprise ==
Ce registre des Solutions d’entreprise GC sont classé dans les couches du cadre AI.
=== Architecture Opérationnelle ===
Enterprise Capabilities
Informatique décisionnelle:
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
Enterprise Shared Services
Politique/Norme/Cadre/Outils:
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
== [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy (Draft – November 2014)] ==
=== Architecture d'Information ===
== Benefits of Enterprise Solutions ==
Analyse des données:
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
* Horizontally enable external and internal business services and provide cohesive experience to users and other stakeholders.
Plateforme de collaboration:
* Reduces the total cost of ownership, that includes procurement, development, operation maintenance and decommission for services by streamlining the number of GC digital solutions.
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
== Health Canada classification model ==
Gestion de l’information:
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
== Digital Core Architecture Guiding Principles ==
Politique/Norme/Cadre/Stratégies/Outils:
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
=== Architecture d’Application ===
ATIP:
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
Gestion d’actifs
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
Gestion de cas:
* [https://gcconnex.gc.ca/file/view/52271937/ceai-gc-2019-08-22-02-gccas-ceai-gc-2019-08-22-02-gccas-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
Centre de contact:
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
Finance:
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
Subventions et contributions:
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
* ISED Canadian Digital Adoption Program, 2021-07-29
* NRCAN - Greener Homes Program, 2021-05-06
* NRCAN - 2 Billion Trees Portal, 2021-10-07
* AAFC - GC Digital Platform, 2019-03-07
Géospatial:
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
Ressources humaines:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
Interopérabilité:
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
Emplois / Gestion des talents:
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
Apprentissage / Formation:
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
Gestion de projets et de portefeuilles:
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
Approvisionnement:
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
Habilitation de sécurité:
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
Gestion des services:
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
Rechercher:
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
Politique/Norme/Cadre/Stratégies/Outils:
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
* Open Source Standards and Whitepaper, 2019-10-03
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
=== Architecture de la Technologie ===
Accès:
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
Infonuagique:
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
* [[GC_Cloud_Infocentre|Le centre d'information de l'infonuagique, pour tous que vous voulez savoir de l'infonuagique et l'opérations de développement]]
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
Appareil:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
Infrastructure:
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
Tunnel de Split:
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
Politique/Norme/Cadre/Stratégies/Outils:
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
=== Architecture de Sécurité et Confidentialité ===
Gestion des identités et des accès:
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
== Input from Gartner ==
Sécurité électronique:
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
Sécurité des e-mails:
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
Politique/Norme/Cadre/Stratégies/Outils:
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
</multilang>
