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* Model end-to-end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (e.g lean process)
* Model end-to-end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (e.g lean process)
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=== Architect to be Outcome Driven and Strategically Aligned to the Department and to the Government of Canada[edit | edit source] ===
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=== Architect to be Outcome Driven and Strategically Aligned to the Department and to the Government of Canada ===
* Identify which departmental/GC business services, outcomes and strategies will be addressed
* Identify which departmental/GC business services, outcomes and strategies will be addressed
* Establish metrics for identified business outcomes throughout the lifecycle of an investment
* Establish metrics for identified business outcomes throughout the lifecycle of an investment
* Translate business outcomes and strategy into business capability implications in the GC Business Capability Model to establish a common vocabulary between business, development, and operation
* Translate business outcomes and strategy into business capability implications in the GC Business Capability Model to establish a common vocabulary between business, development, and operation
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=== Promote Horizontal Enablement of the Enterprise[edit | edit source] ===
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=== Promote Horizontal Enablement of the Enterprise ===
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector