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| More specifically, the WLM Program will: | | More specifically, the WLM Program will: |
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| * '''Enable''' a new generation of digital service delivery offerings to Canadians; · | | * '''Enable''' a new generation of digital service delivery offerings to Canadians; · |
| * '''Ensure''' that existing government applications are migrated off aging, vulnerable IT infrastructure; · | | * '''Ensure''' that existing government applications are migrated off aging, vulnerable IT infrastructure; · |
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| == '''Benefits for Departments or Agencies''' == | | == '''Benefits for Departments or Agencies''' == |
| Information technology (IT) infrastructure is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following benefits: | | Information technology (IT) infrastructure is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following benefits: |
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| * Reduce risk and increase reliability of IT infrastructure; | | * Reduce risk and increase reliability of IT infrastructure; |
| * Improve and secure GC cyber and IT security; | | * Improve and secure GC cyber and IT security; |
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| == '''Prioritization Critera''' == | | == '''Prioritization Critera''' == |
| SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects using the state of the data centre, the health of the applications, and the readiness of the partner department or agency as criteria Specifically, prioritization is based on: | | SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects using the state of the data centre, the health of the applications, and the readiness of the partner department or agency as criteria Specifically, prioritization is based on: |
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| * '''At-Risk IT Infrastructure''': lease expiry, failing infrastructure (including network), facilities pressure, power, space, cooling, condition of data center | | * '''At-Risk IT Infrastructure''': lease expiry, failing infrastructure (including network), facilities pressure, power, space, cooling, condition of data center |
| * '''At-Risk Applications''': presence of critical workloads, customer readiness to migrate (specifically to cloud), High Business Value, high degree of technical risk | | * '''At-Risk Applications''': presence of critical workloads, customer readiness to migrate (specifically to cloud), High Business Value, high degree of technical risk |
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| The prioritization of WLM projects ultimately requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies: | | The prioritization of WLM projects ultimately requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies: |
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| * WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO) | | * WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO) |
| * GC Enterprise Architecture Review Board (GC EARB) | | * GC Enterprise Architecture Review Board (GC EARB) |
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| + | == '''How Departments or Agencies can prepare''' == |
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| + | INSERT IMAGE |
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| + | For additional information on what departments or agencies should consider when making migration plans (investment planning, departmental support, availability of funds, etc.), departments or agencies may contact their SSC Client Executive. |
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| + | == '''Lessons Learned''' == |
| + | Continuous learning and improvement is a cornerstone of SSC WLM Program as it strengthens the ability to build upon expertise to drive value across the organization and partner departments. |
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| + | Thanks to contributions from Statistics Canada and TBS Information Management and Technology Directorate (IMTD), the following lessons learned have been gathered from the Application Modernization & Workload Migration Program Update, presented before the GC Enterprise Architecture Review Board (GC EARB) on October 31, 2019: |
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| + | • Change is hard. Cloud requires a major culture shift in the organization, especially in IT as it means radical transformation to some roles. Organizational change management must be at the forefront. |
| + | • Strong support required by Deputy Head and all levels of Senior Leadership. Due to the magnitude of change required and the underlying complexity, the senior management table must demonstrate consistent, strong leadership to ensure success. |
| + | • Cloud is a journey, not a destination. It is very complex, and may take longer than expected. Start immediately, before you have all of the information as fully embracing cloud may take years. |
| + | • Partner with others. Having an integrated project team with SSC has been key success factor. Leverage the expertise of industry and of others that have gone before you. |
| + | • Voice your concerns immediately. Including monitoring costs and having a strong understanding of what the costs should be - more importantly, voice your concerns immediately to the vendor so that they may investigate and adjust accordingly. |
| + | • Be Agile. Departments should work with a singular vision and purpose, while keeping flexibility to adapt as the journey to cloud is ever changing. |
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| == '''Frequently Asked Questions (FAQ)''' == | | == '''Frequently Asked Questions (FAQ)''' == |
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| For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]]. | | For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]]. |
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| + | == '''References''' == |
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| + | WLM FAQ document: https://gccollab.ca/file/view/5513668/wlm-faqs-final-draft-englishdocx |
| + | WLM Working Group: https://gccollab.ca/groups/profile/2006418/enworkload-migration-working-group |
| + | Application Modernization: https://wiki.gccollab.ca/Application_Modernization |
| + | GC EARB: https://gcconnex.gc.ca/file/group/29755185/all# |
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| [[fr:Programme de migration de la charge de travail]] | | [[fr:Programme de migration de la charge de travail]] |