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[[File:CoE_Open_House_Poster_EN.png]]

[[File:CoE_Open_House_Poster_EN.png]]

Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond.

<big>Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond.</big>

[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 The new policy on service and digital] requires us to take a client-centric approach in designing and delivering our services.

<big>[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 The new policy on service and digital] requires us to take a client-centric approach in designing and delivering our services.</big>

But how do we do it? And during a pandemic?

<big>But how do we do it? And during a pandemic?</big>

Drop in at our '''''Virtual Open House''''' to learn more about how you can:

<big>Drop in at our '''''Virtual Open House''''' to learn more about how you can:</big>

* Benefit from a client-centric approach to design and deliver services

* <big>Benefit from a client-centric approach to design and deliver services</big>

* Understand your clients through research

* <big>Understand your clients through research</big>

* Design your processes and services with the clients in mind

* <big>Design your processes and services with the clients in mind</big>

* Deliver good, easy-to-use services to the public and beyond

* <big>Deliver good, easy-to-use services to the public and beyond</big>

Watch the show case. Join the conversation.

<big>Watch the show case. Join the conversation.</big>

[https://forms.gle/uK9UF1YPqx4U1pqSA <big>'''SIGN UP NOW!'''</big>]

[https://forms.gle/uK9UF1YPqx4U1pqSA <big>'''SIGN UP NOW!'''</big>]