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Theme Management Committee Covid-April 15 2020 - Comité de gestion des thèmes Covid-15 avril 2020 (view source)
Revision as of 11:28, 23 April 2020
, 11:28, 23 April 2020→Notes and action items
==Notes and action items==
==Notes and action items==
# '''Updates'''
'''Action Items from DTO'''
* '''Reminder to get your alerts up and keep them updated'''
Alert guidance around what they should look like and how to link them up is listed on the [[COVID content guidance|Content design guidance page]] of this wiki.
* '''Make sure you do accessibility check on your content'''
* '''Join GC-Comms Slack channel'''
'''Susan Harper (Health Canada)'''
* Finalizing Landing page guidance to help keep content on the page limited and strategic. It is going through approvals.
'''Celeste (PCO)'''
* Putting together an analytics working group — goal is high-level insights we can share upward, starting with web stats and then incorporating other types of data (phone call data, usability testing results, social media stats, etc.)
'''Debbie (Principal Publisher)'''
* Working on changing breadcrumb from Home to Canada.ca. The breadcrumb provides clarity to people if they are on Canada.ca. Seeing lots of phishing scams so this is a way to let people know what is official. Should be live by April 16.
'''2. Analytics'''
Senior Management is looking for: What did we do? Did it work? Are Canadians getting what they want from it?
'''Update from Jonah Ackerman (Health Canada)'''
* Creating a working group to get data out to the general public and create reports for senior management
Principal Publisher puts out daily reports on :
* What people click on
* What people search to get to Coronavirus page
* What people search for when they are Coronavirus
* Call centre data
* Google search data
* Application on Canada.ca
Health Canada puts out weekly reports on
* Daily report from Thrive Health (app)
There are also a lot of usability testing reports worth sharing.
We have a [[Covid 19 DTO-BTN/User research|Research and data sharing wiki page]]. It’s a work in progress. Please post reports you have (as long as it’s ok for them to be available on a public site). As we see what we have, we can organize it better.
We would like feedback about what the community needs. Reach out on the #analytics-search-evidence channel on Slack channel to discuss the types of data you need or types of reports you're working on, or get in touch with the [[TMC COVID contacts - Contacts COVID CGT#Analytics and performance management|Analytics working group]].
'''Update from Nicolas Pjontek (Principal Publisher)'''
Principal Publisher produces the following reports and dashboards:
* Cumulative Dashboard
* Previous Day Dashboard
* Click Map reports
* CERB Dashboard
* Virtual Assistant Dashboard
They are working on posting these on the GC Wiki.
'''Other reports'''
Julie Dufour (ISED) gets daily call centre reports - most of the COVID related inquiries are for programs that other depts manage.
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