Successful pilots will continue to expand the authorized user group until ultimately all the individuals in the department are authorized to use ride sharing, should they choose to do so. For those with ongoing concerns after a first pilot, it can help to suggest that new users be selected through a snowballing process or are to be included on request. Calls for the user group to solely composed of managers should be resisted because it limits the diversity of the user group and potential trip types captured in a pilot, making the data less useful for a future evaluation and decision. Wherever possible, user groups and pilots should be designed to include all those who are likely to use local transportation services. | Successful pilots will continue to expand the authorized user group until ultimately all the individuals in the department are authorized to use ride sharing, should they choose to do so. For those with ongoing concerns after a first pilot, it can help to suggest that new users be selected through a snowballing process or are to be included on request. Calls for the user group to solely composed of managers should be resisted because it limits the diversity of the user group and potential trip types captured in a pilot, making the data less useful for a future evaluation and decision. Wherever possible, user groups and pilots should be designed to include all those who are likely to use local transportation services. |