− | Business Architecture is where an organization identifies the various services that it suppose to provide externally, as well as the various functions it owns or needs to own internally to support their services to the public. In terms of GC Enterprise Business Architecture, this is where the Government of Canada identifies the various departments, the services they provide to Canadians and the functions they owns. <br><br> | + | Business Architecture is where an organization identifies the various services that it needs to provide externally, as well as the various functions it owns or needs to own internally to support their services to the public. In terms of GC Enterprise Business Architecture, this is where the Government of Canada identifies the various departments, the services they provide to Canadians and the functions they owns. <br><br> |
− | As the provider of service to Canadians, it is important for the GC to understand the stakeholders well. The stakeholders in this case can mean their users, their partners (if any), their suppliers (if any), their program or project manager, their implementor, etc. Once a department identify all its stakeholders, it needs to map them into their roles and responsibilities as well as identify their requirements. From there, department will need to figure out how to make it easier for the stakeholder to use the business service, which means department needs to really drill down on the user interface design of their service. This is what digital is all about, to make it easy for the users to consume the GC service. | + | As the provider of service to Canadians, it is important for the GC to understand the stakeholders well. The stakeholders in this case may be their users, their partners (if any), their suppliers (if any), their program or project manager, their implementor, etc. Once a department identify all its stakeholders, it needs to map them into their roles and responsibilities as well as identify their requirements. From there, department will need to figure out how to make it easier for the stakeholder to use the business service, which means department needs to really drill down on the user interface design of their service. This is what digital is all about, to make it easy for the users to consume the GC service. |
− | There are various sites where department can visit to understand and use stakeholder analysis and stakeholder mapping. The following are examples that department can use: | + | There are various sites where department can visit to understand and use stakeholder analysis and stakeholder mapping. The following are examples of sites that department can use to obtain further on stakeholder analysis or mapping: |