− | As provider of service to Canadians, it is important to understand the stakeholders well. The stakeholders in this case can mean their users, their partners (if any), their suppliers (if any), their program or project manager, their implementor, etc. Once you identify all your stakeholders, you need to identify their requirements and figure out how to make it easier for them to use your service, which means you need to really drill down your user interface design. This is what digital is all about, to make it easy for your users to consume your service. | + | As the provider of service to Canadians, it is important for the GC to understand the stakeholders well. The stakeholders in this case can mean their users, their partners (if any), their suppliers (if any), their program or project manager, their implementor, etc. Once a department identify all your stakeholders, it needs to identify the stakeholders' requirements and figure out how to make it easier for them to use its service, which means it needs to really drill down on the user interface design. This is what digital is all about, to make it easy for the users to consume the GC service. |
− | While configuring your service, you should also take into account the policy requirements, including accessibilities, gender based+ analysis and official languages.<br><br> | + | While configuring the service, you should also take into account the policy requirements, including accessibilities, gender based+ analysis and official languages.<br><br> |
| * <b><I>Clearly identify internal and external stakeholders and their needs for each business service including user centric design </b></I> | | * <b><I>Clearly identify internal and external stakeholders and their needs for each business service including user centric design </b></I> |