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===<big>[https://www.cafconnection.ca/National/Stay-Connected/Family-Information-Line.aspx The Family Information Line (FIL)]</big>===
===<big>[https://www.cafconnection.ca/National/Stay-Connected/Family-Information-Line.aspx The Family Information Line (FIL)]</big>===
|<big>To speak with a FIL counsellor, call 1-800-866-4546 (toll-free in North America) or 1-613-995-5234 (collect calls accepted).</big>
|<big>To speak with a FIL counsellor, call 1-800-866-4546 (toll-free in North America) or 1-613-995-5234 (collect calls accepted).</big>
|<big>Speak to friendly, experienced professionals who are well-versed on CAF communities and services. FIL counsellors are available to handle calls in confidence 24 hours a day, seven days a week.</big>
|<big>Speak to friendly, experienced professionals who are well-versed on CAF communities and services. FIL counsellors are available to handle calls in confidence 24 hours a day, seven days a week.</big>
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=== <big>[https://cfmws.ca/support-services/families/bereavement-grief/hope-program The HOPE Program]</big> ===
|<big>Contact HOPE by email ([mailto:HOPE-ESPOIR@forces.gc.ca HOPE-ESPOIR@forces.gc.ca]) or by calling '''1-800-883-6094.'''</big>
|<big>Provides CAF members and their families who have recently lost a loved one with peer support. Members and families are eligible for this service if they have lost a loved on who served in the Canadian Armed Forces, either active or retired, Regular or Reserve Force.</big>
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=== <big>[https://cfmws.ca/support-services/families/military-family-resource-centres Military Family Resource Centres (MFRCs)]</big> ===
|'''<big>Visit the website to learn more:</big>'''
[https://cfmws.ca/support-services/families/military-family-resource-centres <big>Military Family Resource Centres | MFRC | CFMWS</big>]
|<big>CAF members and their families have access to dedicated, frontline service providers, responsible for connecting military families to a wide range of programs and services.</big>
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=== <big>[https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/medical-dental-centers.html Military Medical Centres]</big> ===
|'''<big>Visit the website to learn more:</big>'''
[https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/medical-dental-centers.html <big>Canadian Armed Forces medical and dental centres - Canada.ca</big>]
|<big>Locate a medical and dental centre anywhere in Canada</big>
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=== [https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/sexual-misconduct-response.html <big>Sexual Misconduct Support and Resource Centre</big>] ===
|<big>You have two ways of contacting the SMSRC:</big>
# <big>By '''Phone''', call the Toll-free 24/7 line, Crisis and Referral Centre available 24/7, at 1-844-750-1648</big>
# <big>By '''Email''' at DND.SMSRC-CSRIS.MDN@forces.gc.ca, available Monday to Friday, from 0700-1700 (Eastern time), excluding statutory holidays.</big>
|<big>Support services for currently serving and former Canadian Armed Forces members, National Defence public service employees, Cadets and Junior Canadian Rangers affected by sexual misconduct and their families, aged 16 and older. Guidance and support for leaders and management on addressing sexual misconduct.</big>
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=== [https://www.canada.ca/en/department-national-defence/services/benefits-military/conflict-misconduct/integrated-conflict-complaint-management.html <big>Integrated Conflict and Complaint Management</big>] ===
|<big>'''Visit the website to retrieve the contact information for the Complaint Management Services centres nearest you:''' [https://www.canada.ca/en/department-national-defence/services/benefits-military/conflict-misconduct/iccm.html Integrated Complaint and Conflict Management (ICCM) - Canada.ca]</big>
|<big>Service that helps CAF members submit, track, and resolve complaints.</big>
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=== [https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/chaplain.html <big>Chaplain Services</big>] ===
|<big>In an urgent situation, please contact the chaplains’ office at your closest CAF formation,</big>
<big>base or wing. For additional information, or to contact a chaplain in a non-urgent manner during regular business hours, contact us:</big>
* <big>by '''telephone''' at 1-866-502-2203</big>
|<big>Spiritual guidance and support is available.</big>
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== '''<big>Resources for DND Public Service Employees</big>''' ==
<big>Whether you are looking to improve your well-being, increase your awareness, or access any of the many services and programs that are available to you, support is available when and how you need it.</big>
{| class="wikitable"
!<big>Service Name</big>
!<big>Contact Information</big>
!<big>Description</big>
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=== [https://www.canada.ca/en/department-national-defence/programs/defence-employee-assistance-program.html <big>Employee Assistance Program</big>] ===
|<big>'''By Phone''': Available 24/7</big>
<big>English: '''1-800-663-1142''', or 1-888-384-1152 (for people with hearing impairments).</big>
<big>French: '''1-866-398-9505''', or 1-866-433-3305 (for people with hearing impairments).</big>
|<big>The EAP is a professional, confidential, and proactive service to support you and your family members with a wide range of personal, family and work-related concerns. These services are designed to enable a proactive approach to supporting your well-being.</big>
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=== [http://hrciv-rhciv.mil.ca/en/e-office-of-disability-management.page <big>The Office of Disability Management</big>] ===
|'''<big>Visit the website to learn more:</big>'''
[http://hrciv-rhciv.mil.ca/en/e-office-of-disability-management.page <big>Office of Disability Management (mil.ca)</big>]
|<big>Note: accessible only on the National Defence network. ODM created to be an impartial,</big>
<big>collaborative and inclusive group that supports employees and supervisors/managers dealing with disability-related matter due to illness, impairment and injury.</big>
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=== [https://www.canada.ca/en/department-national-defence/services/benefits-military/conflict-misconduct/new-workplace-harassment-and-violence-prevention-regulations-for-defence-team-public-servants-bill-c65.html#workplace <big>The Workplace Harassment and Violence Prevention Centre of Expertise</big>] ===
|'''<big>Visit the website for the steps on how to report an incident:</big>'''
[https://www.canada.ca/en/department-national-defence/services/benefits-military/conflict-misconduct/new-workplace-harassment-and-violence-prevention-regulations-for-defence-team-public-servants-bill-c65.html#workplace <big>Workplace harassment and violence prevention program - Canada.ca</big>]
|<big>WHVP provides guidance to Defence Team personnel, develops training, and focuses on prevention initiatives.</big>
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=== [https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/sexual-misconduct-response.html <big>Sexual Misconduct Support and Resource Centre</big>] ===
|<big>You have two ways of contacting the SMSRC:</big>
# <big>By '''Phone''', call the Toll-free 24/7 line, Crisis and Referral Centre available 24/7, at 1-844-750-1648</big>
# <big>By '''Email''' at DND.SMSRC-CSRIS.MDN@forces.gc.ca, available Monday to Friday, from 0700-1700 (Eastern time), excluding statutory holidays.</big>
|<big>Support services for currently serving and former Canadian Armed Forces members, National Defence public service employees, Cadets and Junior Canadian Rangers affected by sexual misconduct and their families, aged 16 and older. Guidance and support for leaders and management on addressing sexual misconduct.</big>
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=== [https://018gc.sharepoint.com/sites/ORG-2295-0006?locale=en-us <big>Organizational Well-Being SharePoint site</big>] ===
|<big>Visit the SharePoint:</big>
[https://018gc.sharepoint.com/sites/ORG-2295-0006?locale=en-us <big>Organizational Well-Being - Bien-être organisationnel - Home (sharepoint.com)</big>]
|<big>'''Note''': accessible only on D365 Helpful information about the mental health and well-being services available to DND public service employees.</big>
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