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Line 8: − + − * Successful implementation of new search solutions + − * Departments won’t see a difference in functionality or appearance but results will hopefully improve − * If you have any issues, send us a ticket and we will look into it: [http://requestform.portal.gc.ca/tickets.html Request form for Principal publisher (portal.gc.ca)] − + − * [[/docs.google.com/document/d/e/2PACX-1vRol9Xx2o9y9gShFCG-vwaNRpYvcxCYMfglSk6FJrQWH3dXYOlxX 1n6cTv57wxWdvLFxcdIXPARkHE/pub|Roadmap document]]+ − * Q1:+ − ** Focused on product growth, research and engagement for Q1 − ** Have begun testing on Canada.ca managed web service (AEM) and Drupal with encouraging results so far − ** Researching pain points, how can we make this easier to use − * For Q2 − ** We’ve received feedback that templates are really important so we’re making templates in Figma library as well as in code − ** Working with DTO to resolve any conflicting styles with Canada.ca mandatory elements − * Q3: − ** Improving integration with design.canada.ca, working with DTO team − + − ** Aiming for Beta or full release − ** Standardized process to integrate with AEM and Drupal − ** 5 completed research studies throughout the year − * Links for Figma: − ** English: https://www.figma.com/design/mh2maMG2NBtk41k1O1UGHV/GC-Design-System?node-id=4-1006&t=gYX1714XJGqS9g7A-0 − ** French: https://www.figma.com/design/o4SguSZdar2CCFzSkWNrmB/Syst%C3%A8me-de-design-GC?node-id=226-31997&t=48XQgoluEM1pXFFW-0 − '''FAQs and accessibility - Chad F - CRA'''+ − * NIVIDIA and JAWS are the most used accessibility screen readers+ − * The way they both read aloud FAQs to readers is an expletive + − * This is another reason to not use FAQs+ − * More info about avoiding FAQs: https://blog.canada.ca/2020/05/25/avoiding-faqs.html+ + + + + + + + + + +
June 26, 2024 - Updates, priorities of the week (view source)
Revision as of 15:21, 19 July 2024
, 19 Julyno edit summary
=Notes and action item=
=Notes and action item=
===Updates===
===Updates===
'''Principal Publisher'''
'''DTO'''
The narrower banner has been implemented on the Canada.ca home page which means we will go ahead with our next A/B test which is testing shortening the entire page. Version B of the test will have 12 theme and focus links removed and replaced with a button to the All services page.
'''CDS - Abdul Aminu - GC Design System Roadmap'''
The inviter for the next trust study is going live on July 3. This study has one question related to the design of canada.ca but most of the study is about trust of AI. We've been working with the TBS AI policy team on the AI transparency issue - how to convey when images or content have been created with AI, and whether that transparency impacts overall trust of Canada.ca.
We will soon share communications about the removal of the Share this page component. This was a component identified for removal based on the Audit of patterns and templates as analytics show it is rarely used and the code is very old. We’ll share dates as to when it will be removed from AEM but we aren’t currently giving a deadline for others to remove it from non-AEM sites.
'''Design update: Contact AAFC web page'''
* Q4:
* [[/docs.google.com/presentation/d/10iEgsNJzSCxi9Sl8xvHapIzwsliVlmxe/edit#slide%3Did.p1|Contact us presentation]]
Julie Emond and Rachel Hargreaves are here from Agriculture to talk about their design update of the “Contact AAFC” web page
The web communications advisor on the team was asked by the client to add a FAQ section and remove the general email address from the Contact us page. The advisor knew there must be an issue that prompted this request so instead of just implementing the client’s request, they took advantage of this opportunity to dig into the problem.
The contact page wasn’t on our priority list for optimization but because the client was interested in it, we decided to prioritize it. It was also ranked in the top 10 most visited pages.
We really needed to work with the client to help them understand that we were there to help. We made decisions based on research.
One of the problems with the old version of the page was an overuse of Agriculture and Agri-Food in naming conventions.
We also discovered that over 60% of visitors were from outside of Canada. That was a breakthrough in understanding. We discovered it was because they were looking for a job and using the general email to look for a job. So the majority of users was not our intended audience. We had to provide solutions.
In addition to optimizing the web content we also helped the client optimize their processes within their mailbox to automate some of the work.
=== Roundtable ===
CRA and NRCan launched tax credits - seamless user journey - AEM and Drupal - will come to a future meeting
