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| colspan="2" |[https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25761#appD Service Level Agreement (SLA)]
 
| colspan="2" |[https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25761#appD Service Level Agreement (SLA)]
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== Confirming Order ==
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Please send an email to [[Mailto:hc.contracts.east-est.contrats.sc@canada.ca?subject=Confirming Order Request|Contracts East]] with the details listed in the Confirming Order Process along with the applicable invoice(s).
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|[https://mysource.hc-sc.gc.ca/node/10632 Confirming Order Process]
   
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|[https://mysource.hc-sc.gc.ca/en/node/5106 Glossary of Terms]
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|[https://mysource.hc-sc.gc.ca/en/ss/programs-and-services/financial-operations/procurement-and-contracting/glossary-terms/definition Definition list]
 
|[https://mysource.hc-sc.gc.ca/en/ss/programs-and-services/financial-operations/procurement-and-contracting/glossary-terms/definition Definition list]
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|[https://mysource.hc-sc.gc.ca/en/node/5106 Glossary of Terms - Procurement and Contracting] (move from Reference Tools Intranet page)
   
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