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Replaced content with "Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC ==Meeting information== ==Agenda== ===Updates=== '''DTO''' ===Roundtable==="
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===Updates===
 
===Updates===
 
'''DTO'''
 
'''DTO'''
*Just a note on how DTO runs these meetings. Peter Smith [[:en:images/8/8a/GC_Web_Priorities_(GCWP)_forward_agendas_-_ordres_du_jour_des_prochaines_réunions_de_Priorités_Web_du_GC.pdf|refers to the agenda]], which he keeps evergreen so you can check out what is coming for upcoming meetings
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*Try to spotlight work from various government departments to highlight work and or questions
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*You can find the agenda linked from the GCPedia page: [[GC Web Priorities Meetings - Réunions des Priorités Web du GC|GC Web Priorities Meetings - Réunions des Priorités Web du GC - wiki (gccollab.ca)]]
   
===Roundtable===
 
===Roundtable===
'''Finance'''
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*April 16 - Communications pause for the budget on AEM from 3:30-4:30pm EST, this is for newsroom items only, normal pages are not affected
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*To create space for Finance to rollout out their information
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'''ECCC'''
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*Currently cleaning up our top tasks according to results of Top Tasks Survey
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'''Agriculture Canada'''
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*We’re organizing a touch-base Friday morning with anyone interested in discussing PowerBI
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'''WAGE'''
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*New content for our youth campaign against gender-based violence is live:
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**https://www.canada.ca/en/women-gender-equality/campaigns/gender-based-violence-its-not-just/searching-for-end-gender-based-violence.html
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*Also, celebrating international Women's Day on Friday
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**https://women-gender-equality.canada.ca/en/commemorations-celebrations/international-womens-day/2024-theme.html
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'''Heritage Canada - Principal Publisher'''
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*Launched a electronic book of condolences in the memory of the Right Honourable Brian Mulroney who recently passed away
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*ENG link: http://canada.ca/tribute-brian-mulroney
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*French link: http://canada.ca/hommage-brian-mulroney
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'''DTO - Presentation'''
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[[:en:images/d/d2/Research_tools_update_-_GCWP_-_March_2024.pptx|Research tools update]]
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*Why improve the Feedback Viewer, and why now?
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*Originally launched in 2021
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*We wanted to make improvements, but not enough resources, but now DTO has joined CDS which means we have more HR resources
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*We ran a UX review, which assesses usability standards, we found that:
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**Many users want to access many pages at once, not allowed currently
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**Users want summaries to make sense of data
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**Alerts sent to users could be helpful
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**Problems with setting date range
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Design recommendations
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*Simplify and improve filters
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*Better date range picker
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*Users can now pick from more than one department
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*Simplified results to make it easier for user to read/analyze
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*Exploring including footer with guidance
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*Version 2 which implements these improvements is almost finished
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Next steps
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*We plan to go live by March 31, 2024 with V2, some of the improvements might be implemented even sooner
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*We hope that these UX improvements help your work
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*We are thinking about the best way to summarize the data using the tool, so you don’t have to use tools other than Feedback Viewer to analyze the data
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'''Questions:'''
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How many of you in the web community share this information with senior management? Please share your feedback in the chat.
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'''DTO:''' We found that people really like the graphics so that they can share them in presentations with management.
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'''PCO:''' Is there a way to share the information more widely with a lower barrier to entry, similar to Adobe Analytics link? So that you don’t have to actually go into the program.
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DTO: Maybe we could have user profiles to save common settings.
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'''Chat comments:'''
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*If it goes public, Canada.ca Content Style Guide should be applied to the content.
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*The feedback tool has become our preferred feedback collection method (over TSS) because we can see exactly which page the comments are related to
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*As a first step, could we simply save as PDF and share the PDF to senior management?
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Why is findability of you content important
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External search
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*Performing well on average
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Internal search
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*Significant room for improvement
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Barriers for web advisors and web managers - our thoughts
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*No easy way to measure findability
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*Lack/incomplete guidance and tools for improving findability
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*Lack of capacity for continuous improvement
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[https://app.sli.do/event/24PYsxEYBiwV8fHCzFozrj/live/polls Poll - Help us understand your search performance needs]
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We see the Feedback Viewer tool as part of a bigger system:
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*Learn findability
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*Research search terms
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*Measure search performance
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*Apply SEO to content
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*Improve internal search/boosting
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We also realized that we have to improve our guidance for the whole process. There is good guidance, but it’s scattered through many channels.
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Our team is already working to improve things, for instance they are working on improving Metadata guidance.
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'''CRA - Search Assessment Tool'''
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*We are examining how to scale this tool to other departments
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*Right now we’re working on our own versions of the tool
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*We have analyzed it and made some improvements
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*Now has the “improvement task list” which lets users know what changes to make to their pages
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Next steps for Search Assessment Tool
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*There’s a lot of things we can improve right now
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*Review with IRCC
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Connect with us on Slack, or contact [mailto:Lana.stewart@cds-snc.ca lana.stewart@cds-snc.ca]
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'''Questions:'''
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How do we find search terms?
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A: Google search console, look at the top 3 searches
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Question: It would be nice to show other pages that have similar titles.
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A: Yes that can be currently done in Adobe Analytics
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Question: What’s the criteria to improve searches?
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A: We monitor the performance of the top 100 searches.
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What search tools are currently being developed?
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Principal Publisher is working on a tool, which will take about a year, we don’t know details yet.
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Q: Is there a way to boost internal searches?
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A: Yes, but try improving content first. If you are interested in chatting, email Lana Stewart or connect on Slack.
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'''Problems with improving findability - Chat comments'''
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*A workshop/webinar on how to improve our departmental search performance would be great
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*Constantly changing algorithms / approaches used by Google
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*So many overlapping page names and pages that need optimization... outside of my area of responsibility
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