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* <p>'''If you transferred from another department and do not have a copy of your myKEY file (.epf file extension) or you have lost your myKEY file''', you can get it back by completing the information on the [https://eajl-orca.securise-secure.gc.ca/O/rc/recuperermacle-recovermykey-eng.pub?ntr=lst '''Lost myKEY page''']. </p>
 
* <p>'''If you transferred from another department and do not have a copy of your myKEY file (.epf file extension) or you have lost your myKEY file''', you can get it back by completing the information on the [https://eajl-orca.securise-secure.gc.ca/O/rc/recuperermacle-recovermykey-eng.pub?ntr=lst '''Lost myKEY page''']. </p>
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* <p>'''If you are not successful at recovering your myKEY''', please contact the IT Service Desk at {{em|IT-TI@tribunal.gc.ca}}. <span style="color:#C00000">'''Employees of the Social Security Tribunal secretariat should contact the National Service Desk at 1-800-268-0408.'''</span></p></div>
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* <p>'''If you are not successful at recovering your myKEY''', please contact the IT Service Desk at {{em|IT-TI@tribunal.gc.ca}}. <span style="color:#C00000">'''Employees of the Social Security Tribunal secretariat should create a ticket with the [http://srmis-sigdi-iagent.prv/en National Service Desk'''].</span></p></div>
 
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