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Line 54: − |- − |style="text-align:center" | '''Joshua Turner'''[[File:GC Innovator Living Library Josh Turner.jpg|alt=Photo of Josh Turner|thumb|Josh Turner]] − |I’m a onetime exec and longtime technologist that’s had lots of experience both inside and outside the public service. I’ve been involved in my share of successes and failures, and would love to share what I’ve learned. − |IT Policy, IT Implementation, IT Procurement − |English and French − |In private life, I’m a black belt, baker and busker. − |{{em|Joshua.turner@csps-efpc.gc.ca}} − |- − |style="text-align:center" |'''Steph Percival'''[[File:GC Innovator Living Library Steph Percival.jpg|alt=Photo of Steph Percival|thumb|Steph Percival]] − |Steph Percival has been a public servant with the Government of Canada for 15 years. Currently, she manages a Transformation Enablement team at Shared Services Canada. She believes that a thriving, healthy workplace is the cornerstone of exceptional service delivery. − |Steph’s multidisciplinary experience spans fields that include policy, communications, engagement, human-centred design, and experimentation. Guided by positive disruption, Steph has built a career centred around innovation, creativity, and empowerment. − |English − |Steph is a poet and a reader who enjoysgetting walked or taken for a run by her sheepadoodle. − |{{em|Stephanie.percival@ssc-spc.gc.ca}} Line 75:
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Line 85: − |- − |style="text-align:center" |'''Carmen Gervais''' − [[File:GC Innovator Living Library Carmen Gervais.jpg|alt=Photo of Carmen Gervais|thumb|Carmen Gervais]] − |I manage a team of experts at ESDC’s Transformation Accelerator Hub that provide Design Thinking services to rapidly build and test client-centric solutions to drive service transformation. Our services are product, time and Transformation driven: in 12 weeks or less we co-develop end-user tested prototyped solutions to real business problems while building capability in Design Thinking methodology and modern ways of working with our ESDC clients (the problem owners). − |Certifications: IDEOU Advanced Design Thinking, IDEOU Human-Centered Design, ProSci Change Management Practitioner, Managing Success Programmes (MSP). − − I have experience supporting program redesign, developing and testing a policy to service continuum framework and driving service delivery modernization across multiple business lines. − − Currently I am the lead on a Journey Lab that will serve as the first use case of a new service being stood up in the department. Journey Labs provide an end-to-end service to improve client and employee experience using a cross-organizational and iterative approaches to test and refine a working Minimum Viable Product that offers immediate value and drives incremental progress toward an ideal future state. − |English and French − |I am a bilingual anglophone despite having a French name, I have spent all of my career in the innovation space and I have a passion for ceramics. − |{{em|carmen.gervais@servicecanada.gc.ca }} − + − − Line 118:
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Innovation Hubs and Labs - GC Innovator Living Library (view source)
Revision as of 14:24, 30 October 2023
, 14:24, 30 October 2023no edit summary
!style="background:black;color:white;border-bottom:1.5px solid black" | Fun facts
!style="background:black;color:white;border-bottom:1.5px solid black" | Fun facts
!style="background:black;color:white;border-bottom:1.5px solid black" | Contact information
!style="background:black;color:white;border-bottom:1.5px solid black" | Contact information
|-
|-
|style="text-align:center" |'''Bruce Radburn'''[[File:GC Innovator Living Library Bruce Radburn.jpg|alt=Photo of Bruce Radburn|thumb|Bruce Radburn]]
|style="text-align:center" |'''Bruce Radburn'''[[File:GC Innovator Living Library Bruce Radburn.jpg|alt=Photo of Bruce Radburn|thumb|Bruce Radburn]]
| I secretly love the gig economy and do driving, acting, coaching and DJ as side-gigs.
| I secretly love the gig economy and do driving, acting, coaching and DJ as side-gigs.
|{{em|Bruce.radburn@agr.gc.ca}}
|{{em|Bruce.radburn@agr.gc.ca}}
|-
|style="text-align:center" |'''Carmen Gervais'''
[[File:GC Innovator Living Library Carmen Gervais.jpg|alt=Photo of Carmen Gervais|thumb|Carmen Gervais]]
|I manage a team of experts at ESDC’s Transformation Accelerator Hub that provide Design Thinking services to rapidly build and test client-centric solutions to drive service transformation. Our services are product, time and Transformation driven: in 12 weeks or less we co-develop end-user tested prototyped solutions to real business problems while building capability in Design Thinking methodology and modern ways of working with our ESDC clients (the problem owners).
|Certifications: IDEOU Advanced Design Thinking, IDEOU Human-Centered Design, ProSci Change Management Practitioner, Managing Success Programmes (MSP).
I have experience supporting program redesign, developing and testing a policy to service continuum framework and driving service delivery modernization across multiple business lines.
Currently I am the lead on a Journey Lab that will serve as the first use case of a new service being stood up in the department. Journey Labs provide an end-to-end service to improve client and employee experience using a cross-organizational and iterative approaches to test and refine a working Minimum Viable Product that offers immediate value and drives incremental progress toward an ideal future state.
|English and French
|I am a bilingual anglophone despite having a French name, I have spent all of my career in the innovation space and I have a passion for ceramics.
|{{em|carmen.gervais@servicecanada.gc.ca }}
|-
|-
|style="text-align:center" |'''Catherine Lovatt-Smith'''[[File:Gc innovator living library Catherine Lovatt Smith.jpg|alt=Photo of Catherine Lovatt-Smith|thumb|Catherine Lovatt-Smith]]
|style="text-align:center" |'''Catherine Lovatt-Smith'''[[File:Gc innovator living library Catherine Lovatt Smith.jpg|alt=Photo of Catherine Lovatt-Smith|thumb|Catherine Lovatt-Smith]]
|Outside of her work, Catherine is passionate about indoor plants and collects them.
|Outside of her work, Catherine is passionate about indoor plants and collects them.
|{{em|catherine.lovatt-smith@dec-ced.gc.ca}}
|{{em|catherine.lovatt-smith@dec-ced.gc.ca}}
|-
|-
|style="text-align:center" |'''David Elliott'''[[File:GC Innovator Living Library David Elliott.jpg|alt=Photo of David Elliott|thumb|David Elliott]]
|style="text-align:center" |'''David Elliott'''[[File:GC Innovator Living Library David Elliott.jpg|alt=Photo of David Elliott|thumb|David Elliott]]
|Currently working as a Senior Service Designer, Transport Canada. Consider myself to be a theory informed practitioner, exploring both the science and art of my practice.
|Currently working as a Senior Service Designer, Transport Canada. Consider myself to be a theory informed practitioner, exploring both the science and art of my practice.
|Working in performance improvement since 1999
|Working in performance improvement since 1999 Member of the public service since 2018
Member of the public service since 2018
Subject expertise in:
Subject expertise in:
|{{em|david.elliott@tc.gc.ca }}
|{{em|david.elliott@tc.gc.ca }}
343-597-2820
343-597-2820
|-
|style="text-align:center" | '''Joshua Turner'''[[File:GC Innovator Living Library Josh Turner.jpg|alt=Photo of Josh Turner|thumb|Josh Turner]]
|I’m a onetime exec and longtime technologist that’s had lots of experience both inside and outside the public service. I’ve been involved in my share of successes and failures, and would love to share what I’ve learned.
|IT Policy, IT Implementation, IT Procurement
|English and French
|In private life, I’m a black belt, baker and busker.
|{{em|Joshua.turner@csps-efpc.gc.ca}}
|-
|style="text-align:center" |'''Steph Percival'''[[File:GC Innovator Living Library Steph Percival.jpg|alt=Photo of Steph Percival|thumb|Steph Percival]]
|Steph Percival has been a public servant with the Government of Canada for 15 years. Currently, she manages a Transformation Enablement team at Shared Services Canada. She believes that a thriving, healthy workplace is the cornerstone of exceptional service delivery.
|Steph’s multidisciplinary experience spans fields that include policy, communications, engagement, human-centred design, and experimentation. Guided by positive disruption, Steph has built a career centred around innovation, creativity, and empowerment.
|English
|Steph is a poet and a reader who enjoysgetting walked or taken for a run by her sheepadoodle.
|{{em|Stephanie.percival@ssc-spc.gc.ca}}
|-
|}
|}
