466
edits
Changes
Jump to navigation
Jump to search
Line 96:
Line 96: − − Certifications: IDEOU Advanced Design Thinking, IDEOU Human-Centered Design, ProSci Change Management Practitioner, Management Success Programs (MSP).
Innovation Hubs and Labs - GC Innovator Living Library (view source)
Revision as of 10:31, 23 October 2023
, 10:31, 23 October 2023no edit summary
Currently I am the lead on a Journey Lab that will serve as the first use case of a new service being stood up in the department. Journey Labs provide an end-to-end service to improve client and employee experience using a cross-organizational and iterative approaches to test and refine a working Minimum Viable Product that offers immediate value and drives incremental progress toward an ideal future state.
Currently I am the lead on a Journey Lab that will serve as the first use case of a new service being stood up in the department. Journey Labs provide an end-to-end service to improve client and employee experience using a cross-organizational and iterative approaches to test and refine a working Minimum Viable Product that offers immediate value and drives incremental progress toward an ideal future state.
|English and French
|English and French
|I am a bilingual anglophone despite having a French name, I have spent all of my career in the innovation space and I have a passion for ceramics.
|I am a bilingual anglophone despite having a French name, I have spent all of my career in the innovation space and I have a passion for ceramics.
|{{em|carmen.gervais@servicecanada.gc.ca }}
|{{em|carmen.gervais@servicecanada.gc.ca }}
|}
|}
