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   <li>Aperçu de Service Canada sondage sur l'expérience client 2021-2022 : <strong>[https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2023/004-22-e/index.html anglais] | [https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2023/004-22-f/index.html français]</strong></li>
 
   <li>Aperçu de Service Canada sondage sur l'expérience client 2021-2022 : <strong>[https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2023/004-22-e/index.html anglais] | [https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2023/004-22-f/index.html français]</strong></li>
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<li><strong>De Jonathan Rath (Agence du revenu du Canada) :</strong></li>
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  <li>Présentation du rapport de tests de validation : <strong>[https://wiki.gccollab.ca/images/6/6c/Top_Task_Verification_Demo-BIL.pptx Bilingue (téléchargement direct)]</strong></li>
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