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Line 14: − [[Federal Public Service Organizational Ombuds Community/Our guiding principles|Federal Public Service Organizational Ombuds Community/About Us]]<br>'''Organizational Ombuds Council:'''+ − − •Currently 24 ombuds representing 44 departments and agencies. − − •Various mandates and models across departments. − − •Guided by common Standards of Practice aligned with the International Ombuds Association. − − − '''Role of the Ombuds:''' − − •Provide a confidential, impartial and independent space for employees to discuss issues and explore options for resolution. − − •Serve as an upward feedback channel to senior management. − − •Raise awareness to prevent and address workplace issues that can affect health, safety, fairness and inclusion in the workplace. − − •Share insight and make recommendations in support of a safe, healthy and inclusive organizational culture. − − − '''Guiding Principles''' Line 44:
Line 24: − − '''CREATING A SAFE SPACE: OUR PRINCIPLES''' − − '''CONFIDENTIALITY''' − − Ombuds hold all communications in confidence. − − When raising issues and trends, feedback is provided in a way that safeguards the identity of individuals. − − Confidentiality may be lifted with the visitor’s permission or when there is a potential threat to life and safety. − − '''IMPARTIALITY''' − − Ombuds listen to and consider the concerns and interests of all parties objectively. − − They do not defend the interests of any particular individual in the organization. − − '''INDEPENDENCE''' − − Ombud usually report to the highest level in the organization and have direct access to other senior managers in the organization. − − Ombuds exercise sole discretion over whether or how to act regarding an individual’s concern, a trend or systemic issue. − − '''INFORMALITY''' − − Ombuds do not participate in investigations or formal processes. − − Calling upon the Ombuds is voluntary and is not a required step in a recourse. − − Informing the Ombuds of an issue does not constitute an official notice to the organization. Line 151:
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Federal Public Service Organizational Ombuds Community (view source)
Revision as of 14:47, 15 July 2023
, 14:47, 15 July 2023no edit summary
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Our Guiding principles:
•Independence
•Independence
•Informality
•Informality
-workplace well-being
-workplace well-being
-ineffective, discriminatory or unfair processes, programs and policies
-ineffective, discriminatory or unfair processes, programs and [[policies]]
-Sharing trends and promoting promising practices when engaging employee networks and champions, unions, and the federal ombuds community.
-Sharing trends and promoting promising practices when engaging employee networks and champions, unions, and the federal ombuds community.
