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Line 27: − + + + − The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Lead, Digital Transformation Engagement and Change to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda.+ + + + − We need someone with the following experience:+ + − + − + − + − - Experience in building and maintaining relationships with external partners and / or stakeholders.+ − + − - Experience in providing communications services to clients. − − - Experience developing change management plans and provide strategic guidance related to their implementation. − − − Line 56:
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Line 94: − + − − − In this position, you will play a key role in developing digital policies that address the complex challenges and opportunities arising from CAS’ Digital Ambition agenda. You will be responsible for conducting research and analysis on emerging digital trends, regulations, and best practices to inform policy decisions and collaborate with cross-functional teams to develop comprehensive policy frameworks that align with business objectives and the regulatory requirements. You will also have the opportunity to provide strategic advice to senior leaders within the organization in support digital transformation initiatives. + + − + + Line 116:
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Line 145: − + − − − Ultimately, you and your team will actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them. + + − + + − + − + Line 162:
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=== <small>Lead, Digital Communication & Change Management (AS-05)</small> ===
=== <small>Lead, Digital Communication & Change Management (AS-05)</small> ===
Are you a creative bilingual AS-05 (CBC) with communications experience who is interested in transformation and change initiatives?
<small>Are you a creative bilingual AS-05 (CBC) with communications experience who is interested in transformation and change initiatives?</small>
<small><br />
The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Lead, Digital Transformation Engagement and Change to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda.</small>
<small><br />
We need someone with the following experience:</small>
<small><br />
- Experience in writing and editing communications products.</small>
<small>- Experience writing and implementing communication strategies or plans.</small>
<small>- Experience in providing strategic advice and guidance to clients and management.</small>
- Experience in writing and editing communications products.
<small>- Experience in building and maintaining relationships with external partners and / or stakeholders.</small>
- Experience writing and implementing communication strategies or plans.
<small>- Experience in providing communications services to clients.</small>
- Experience in providing strategic advice and guidance to clients and management.
<small>- Experience developing change management plans and provide strategic guidance related to their implementation.</small>
<small><br />
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].</small>
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].
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=== <small>Manager, Service & Inclusive Design (IT-04)</small> ===
=== <small>Manager, Service & Inclusive Design (IT-04)</small> ===
As CAS’ Manager, Service Design, you and your team will play a pivotal role in designing the end-to-end journey of various services. Your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of CAS.
<small>As CAS’ Manager, Service Design, you and your team will play a pivotal role in designing the end-to-end journey of various services. Your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of CAS.</small>
You will be central to ensuring CAS creates products, solutions and services that are useful, delightful to use, accessible and enable business outcomes. You will leverage various design methods (such as https://methods.18f.gov/ or https://www.ontario.ca/page/service-design-playbook) to produce deliverables and insights to inform the delivery of quality services and digital solutions. You will be responsible for managing, planning and performing suitable design research activities to support design discovery (e.g. interview, workshops, task analysis) and design validation (e.g. usability testing, analytics assessment). You will analyze results to design new services or product design changes that will enhance service performance. You will clearly communicate product and service visions to product teams and stakeholders and support them during product development. You will retain and recruit more junior service designers and user researchers and leverage professional services as required to meet the demand for service from your unit. You will manage your team and the work environment to enable your team members to do their best work. Your will work with ITSD’s management team and stakeholders to ensure we optimize the value derived from our investments in digital services by ensuring we solve the right problem, the right way. Ultimately, you and your team will provide strategic advice and actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them.
<small>You will be central to ensuring CAS creates products, solutions and services that are useful, delightful to use, accessible and enable business outcomes. You will leverage various design methods (such as https://methods.18f.gov/ or https://www.ontario.ca/page/service-design-playbook) to produce deliverables and insights to inform the delivery of quality services and digital solutions. You will be responsible for managing, planning and performing suitable design research activities to support design discovery (e.g. interview, workshops, task analysis) and design validation (e.g. usability testing, analytics assessment). You will analyze results to design new services or product design changes that will enhance service performance. You will clearly communicate product and service visions to product teams and stakeholders and support them during product development. You will retain and recruit more junior service designers and user researchers and leverage professional services as required to meet the demand for service from your unit. You will manage your team and the work environment to enable your team members to do their best work. Your will work with ITSD’s management team and stakeholders to ensure we optimize the value derived from our investments in digital services by ensuring we solve the right problem, the right way. Ultimately, you and your team will provide strategic advice and actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them.</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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=== <small>Project Manager (IT-03)</small> ===
=== <small>Project Manager (IT-03)</small> ===
We are looking for an experienced project manager to join our team. The ideal candidate will have at least 3 years of experience in project management and will be responsible for leading our projects from inception to completion. You will be responsible for managing project timelines, budgets, and resources. You will also be responsible for ensuring that all projects are delivered on time, within scope, and within budget. The ideal candidate will have excellent communication skills and the ability to work well under pressure. If you are a highly motivated individual with a passion for project management, we would love to hear from you.
<small>We are looking for an experienced project manager to join our team. The ideal candidate will have at least 3 years of experience in project management and will be responsible for leading our projects from inception to completion. You will be responsible for managing project timelines, budgets, and resources. You will also be responsible for ensuring that all projects are delivered on time, within scope, and within budget. The ideal candidate will have excellent communication skills and the ability to work well under pressure. If you are a highly motivated individual with a passion for project management, we would love to hear from you.</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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=== <small>Portfolio Analyst (AS-03)</small> ===
=== <small>Portfolio Analyst (AS-03)</small> ===
We are seeking a highly motivated and experienced Portfolio Analyst to join our IT team. The successful candidate will be responsible for managing and analyzing our IT project and product portfolio to ensure alignment with business goals and objectives and support the effective decision-making process. The ideal candidate will have a strong background in IT project management, financial analysis, and risk management. If you are a strategic thinker with excellent analytical, engagement, communication skills and a passion for driving business success through effective portfolio management, we encourage you to apply
<small>We are seeking a highly motivated and experienced Portfolio Analyst to join our IT team. The successful candidate will be responsible for managing and analyzing our IT project and product portfolio to ensure alignment with business goals and objectives and support the effective decision-making process. The ideal candidate will have a strong background in IT project management, financial analysis, and risk management. If you are a strategic thinker with excellent analytical, engagement, communication skills and a passion for driving business success through effective portfolio management, we encourage you to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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=== <small>Cloud Cyber Security Officer (IT-03)</small> ===
=== <small>Cloud Cyber Security Officer (IT-03)</small> ===
We are looking for an experienced Cloud Cyber Security expert with at least two years' experience in cloud security. As the Cloud Cyber Security Officer, you will be the cyber security lead on CAS’ cloud journey. Utilizing your expertise and through collaboration, you will ensure the design, architecture, and implementation meet compliance requirements and is in line with industry best practices Additional responsibilities include providing advice and guidance to management and project leads on all aspect of cyber security in the cloud and acting as the lead for cloud security monitoring and incident handling. The ideal candidate will have excellent communication skills and the ability to work well as part of a team. If you are a highly motivated individual with a passion for cyber security, we would love to hear from you.
<small>We are looking for an experienced Cloud Cyber Security expert with at least two years' experience in cloud security. As the Cloud Cyber Security Officer, you will be the cyber security lead on CAS’ cloud journey. Utilizing your expertise and through collaboration, you will ensure the design, architecture, and implementation meet compliance requirements and is in line with industry best practices Additional responsibilities include providing advice and guidance to management and project leads on all aspect of cyber security in the cloud and acting as the lead for cloud security monitoring and incident handling. The ideal candidate will have excellent communication skills and the ability to work well as part of a team. If you are a highly motivated individual with a passion for cyber security, we would love to hear from you. </small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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==='''<small>Lead, Digital Strategic Policy (EC-04)</small>'''===
==='''<small>Lead, Digital Strategic Policy (EC-04)</small>'''===
Are you interested in working in a dynamic organization embarking on a digital transformation journey? We are seeking a highly motivated and experienced individual to join our team as the Lead, Digital Strategic Policy.
<small>Are you interested in working in a dynamic organization embarking on a digital transformation journey? We are seeking a highly motivated and experienced individual to join our team as the Lead, Digital Strategic Policy.</small>
<small><br />
In this position, you will play a key role in developing digital policies that address the complex challenges and opportunities arising from CAS’ Digital Ambition agenda. You will be responsible for conducting research and analysis on emerging digital trends, regulations, and best practices to inform policy decisions and collaborate with cross-functional teams to develop comprehensive policy frameworks that align with business objectives and the regulatory requirements. You will also have the opportunity to provide strategic advice to senior leaders within the organization in support digital transformation initiatives.</small>
If you are a results-oriented professional with excellent written and verbal communication skills and proven experience in policy development, preferably in the digital or technology sector, we invite you to apply for the Lead, '''Digital Strategic Policy''' position by sending your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].
<small><br />
If you are a results-oriented professional with excellent written and verbal communication skills and proven experience in policy development, preferably in the digital or technology sector, we invite you to apply for the Lead, '''Digital Strategic Policy''' position by sending your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].</small>
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==='''<small>Senior User Researcher (IT-03)</small>'''===
==='''<small>Senior User Researcher (IT-03)</small>'''===
Seeking a top-tier Senior User Researcher to join our team. Your mission: understanding user needs and shaping exceptional experiences. Utilize your keen observational skills, analytical prowess, and empathetic approach to shape the future of our offerings and delight our users. Your valuable contributions will shape second-to-none user experiences and drive the success of our products and services.
<small>Seeking a top-tier Senior User Researcher to join our team. Your mission: understanding user needs and shaping exceptional experiences. Utilize your keen observational skills, analytical prowess, and empathetic approach to shape the future of our offerings and delight our users. Your valuable contributions will shape second-to-none user experiences and drive the success of our products and services.</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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==='''<small>Communications & Change Management Analyst (AS-03)</small>'''===
==='''<small>Communications & Change Management Analyst (AS-03)</small>'''===
Do you have communications or change management experience and are looking for a new challenge?
<small>Do you have communications or change management experience and are looking for a new challenge? </small>
The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Communications and Change Management Analyst to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda. Come be part of a new and dynamic team that will provide you with an opportunity to leverage your skills and help ensure that our digital transformation journey – Destination Digital – is a success!
<small><br />
The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Communications and Change Management Analyst to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda. Come be part of a new and dynamic team that will provide you with an opportunity to leverage your skills and help ensure that our digital transformation journey – Destination Digital – is a success!</small>
<small><br />
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].</small>
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==='''<small>Lead, Service Management (EC-05)</small>'''===
==='''<small>Lead, Service Management (EC-05)</small>'''===
We are seeking a dynamic and experienced service management professional to join our team as Lead, Service Management. You will play a crucial role in developing and implementing departmental service management strategies and processes, aid in developing the department’s first service inventory and establishment of service standards, and have the opportunity to collaborate with cross-functional teams to identify and prioritize areas for service improvement.
<small>We are seeking a dynamic and experienced service management professional to join our team as Lead, Service Management. You will play a crucial role in developing and implementing departmental service management strategies and processes, aid in developing the department’s first service inventory and establishment of service standards, and have the opportunity to collaborate with cross-functional teams to identify and prioritize areas for service improvement.</small>
<small><br />
Ultimately, you and your team will actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them.</small>
If you are a results-oriented professional with a passion for helping to deliver exceptional service experiences, we invite you to apply for the Lead, Service Management position. Join our dynamic team and contribute to our commitment to service improvement and excellence at CAS.
<small><br />
If you are a results-oriented professional with a passion for helping to deliver exceptional service experiences, we invite you to apply for the Lead, Service Management position. Join our dynamic team and contribute to our commitment to service improvement and excellence at CAS.</small>
<small><br />
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [[Mailto:Michael.Masotti@cas-satj.gc.ca|Michael.Masotti@cas-satj.gc.ca]].</small>
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==='''<small>Demand & Governance Officer (AS-03)</small>'''===
==='''<small>Demand & Governance Officer (AS-03)</small>'''===
We are looking for a demand and governance officer to join our IT department to support the demand management process and IT initiatives governance.
<small>We are looking for a demand and governance officer to join our IT department to support the demand management process and IT initiatives governance.</small>
You will support the aligning exercise of the IT resources with the business needs, prioritizing the IT projects and requests, and compliance with the IT governance framework. You will also support the collaboration and engagement activities with various stakeholders, such as business units, IT teams, vendors, and senior management, to share and communicate the demand status, issues resolution, records of decision, action items, dashboards, reports, etc. To be successful in this role, you should have a bachelor’s degree in IT, business, or a related field, and at least three years of experience in supporting the demand management (intake management process for new IT-enabled projects or products submitted by clients to governance for prioritization exercise) or IT governance (ex. supporting the coordination IT governance meetings, communication, records of decisions, action items, follow-ups, etc.). You should also have strong analytical, communication, and problem-solving skills, and be familiar with the best practices and tools for project management and governance.
<small>You will support the aligning exercise of the IT resources with the business needs, prioritizing the IT projects and requests, and compliance with the IT governance framework. You will also support the collaboration and engagement activities with various stakeholders, such as business units, IT teams, vendors, and senior management, to share and communicate the demand status, issues resolution, records of decision, action items, dashboards, reports, etc. To be successful in this role, you should have a bachelor’s degree in IT, business, or a related field, and at least three years of experience in supporting the demand management (intake management process for new IT-enabled projects or products submitted by clients to governance for prioritization exercise) or IT governance (ex. supporting the coordination IT governance meetings, communication, records of decisions, action items, follow-ups, etc.). You should also have strong analytical, communication, and problem-solving skills, and be familiar with the best practices and tools for project management and governance.</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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==='''<small>Senior Data Analyst (Data Architect) (EC-06)</small>'''===
==='''<small>Senior Data Analyst (Data Architect) (EC-06)</small>'''===
The Court Administration Service is seeking a highly skilled, motivated and detail-oriented data analyst to join our dynamic team. As a data analyst, you will be responsible for collecting, analyzing, and interpreting complex datasets to extract valuable insights that drive informed business decisions. You will collaborate closely with cross-functional teams to identify data requirements and create data models. Your expertise in data analysis and visualization will play a critical role in optimizing our operations. If you are passionate about uncovering the stories hidden within data and possess strong analytical skills, we invite you to join our team.
<small>The Court Administration Service is seeking a highly skilled, motivated and detail-oriented data analyst to join our dynamic team. As a data analyst, you will be responsible for collecting, analyzing, and interpreting complex datasets to extract valuable insights that drive informed business decisions. You will collaborate closely with cross-functional teams to identify data requirements and create data models. Your expertise in data analysis and visualization will play a critical role in optimizing our operations. If you are passionate about uncovering the stories hidden within data and possess strong analytical skills, we invite you to join our team.</small>
We are requesting the change from the IT classification to an EC since the position responsibilities belong in the data sciences rather than in IT. To deliver data driven solutions, we require employees that are strong in data modeling, analysis, architecture and analytics. These core strengths are in line with the data analyst positions in the EC classification rather than in the IT which mainly is concerned with hardware and DBA (database maintenance).
<small><br />
We are requesting the change from the IT classification to an EC since the position responsibilities belong in the data sciences rather than in IT. To deliver data driven solutions, we require employees that are strong in data modeling, analysis, architecture and analytics. These core strengths are in line with the data analyst positions in the EC classification rather than in the IT which mainly is concerned with hardware and DBA (database maintenance).</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
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==='''<small>Vendor Management & Agile Procurement Technical Advisor (IT-03)</small>'''===
==='''<small>Vendor Management & Agile Procurement Technical Advisor (IT-03)</small>'''===
Ready to be the strategic maestro of our vendor relationships? Join us as a Vendor Management and Agile Procurement Technical Advisor where you'll be the driving force behind our strategic vendor partnerships. Utilize your expertise in agile procurement methodologies and technical insights to optimize our vendor ecosystem, drive impactful partnerships, foster efficient collaborations with cross-functional teams, and ensure seamless delivery of cutting-edge solutions that drives our organization forward
<small>Ready to be the strategic maestro of our vendor relationships? Join us as a Vendor Management and Agile Procurement Technical Advisor where you'll be the driving force behind our strategic vendor partnerships. Utilize your expertise in agile procurement methodologies and technical insights to optimize our vendor ecosystem, drive impactful partnerships, foster efficient collaborations with cross-functional teams, and ensure seamless delivery of cutting-edge solutions that drives our organization forward</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
<small>Please contact anthony.sheehan@cas-satj.gc.ca to apply</small>
