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Federal Public Service Organizational Ombuds Community (view source)

Revision as of 07:32, 15 June 2023

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<br>'''Organizational Ombuds Council:'''
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•Currently 24 ombuds representing 44 departments and agencies.
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•Various mandates and models across departments.
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•Guided by common Standards of Practice aligned with the International Ombuds Association.
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'''Role of the Ombuds:'''
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•Provide a confidential, impartial and independent space for employees to discuss issues and explore options for resolution.
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•Serve as an upward feedback channel to senior management.
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•Raise awareness to prevent and address workplace issues that can affect health, safety, fairness and inclusion in the workplace.
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•Share insight and make recommendations in support of a safe, healthy and inclusive organizational culture.
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'''Guiding Principles'''
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•Independence
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•Confidentiality
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•Impartiality
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•Informality
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'''CREATING A SAFE SPACE: OUR PRINCIPLES'''
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'''CONFIDENTIALITY'''
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Ombuds hold all communications in confidence.
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When raising issues and trends, feedback is provided in a way that safeguards the identity of individuals.
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Confidentiality may be lifted with the visitor’s permission or when there is a potential threat to life and safety.
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'''IMPARTIALITY'''
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Ombuds listen to and consider the concerns and interests of all parties objectively.
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They do not defend the interests of any particular individual in the organization.
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'''INDEPENDENCE'''
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Ombud usually report to the highest level in the organization and have direct access to other senior managers in the organization.
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Ombuds exercise sole discretion over whether or how to act regarding an individual’s concern, a trend or systemic issue.
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'''INFORMALITY'''
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Ombuds do not participate in investigations or formal processes.
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Calling upon the Ombuds is voluntary and is not a required step in a recourse.
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Informing the Ombuds of an issue does not constitute an official notice to the organization.
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'''A SAFE SPACE TO EXPLORE OPTIONS'''
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A place where you can:
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-Find help to better understand the situation
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     at hand.
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-Clarify your goals and options.
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-Gain a different perspective on your
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     situation.
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-Navigate existing systems.
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-Learn about resources and recourse
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      mechanisms.
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'''It can help when:'''
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-You are hesitant to raise and discuss workplace issues with anyone for fear of reprisal or judgment.
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-You feel you have exhausted all avenues and have nowhere to turn.
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-You are unsure how to move forward with a particular workplace issue.
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-You need to better understand available resources.
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'''TYPES OF ISSUES RAISED'''
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-Respect in the workplace
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-Staffing and classification  
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-Official languages
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-Workload and overtime
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-Performance management
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-Reprisal or fear of reprisal
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-Discrimination
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-Wrongdoing
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-Accommodation
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-Harassment
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-Health and Safety
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-Pay and pension
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-Career progression
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-Return to office
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-Values and Ethics
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'''RAISING ORGANIZATIONAL AWARENESS'''
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Ombuds work at:
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-Raising awareness on systemic issues and trends.
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-Providing feedback to those with the power to effect change on:
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-workplace well-being
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-ineffective, discriminatory or unfair processes, programs and policies
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-Sharing trends and promoting promising practices when engaging employee networks and champions, unions, and the federal ombuds community.
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'''How to Reach Us'''
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Agriculture and Agrifood  Canada
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|Elianne Hall
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|[[Mailto:elianne.hall@agr.gc.ca|elianne.hall@agr.gc.ca]]
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|
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|-
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|Canada  Economic Development for Quebec Regions
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Canada  Energy Regulator
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Canada  School of Public Service
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|Vincent Houle
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|[[Mailto:vincent.houle@canada.ca|vincent.houle@canada.ca]]
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|
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|-
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|Canadian  Human Rights
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Canadian Heritage
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|Eliane Habib
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|[[Mailto:eliane.habib@pch.gc.ca|eliane.habib@pch.gc.ca]]
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|
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|-
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|Canadian  Institutes of Health Research
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|}
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Canadian  Northern Economic Development Agency
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Canadian  Nuclear Safety Commission
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Canadian  Space Agency
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Correctional  Services Canada
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|John Tremble
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|[[Mailto:John.Tremble@CSC-SCC.GC.CA|John.Tremble@CSC-SCC.GC.CA]]
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|
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|-
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|Courts  administration Service
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Employment and Social Development Canada
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|Elizabeth-Ann Smith
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|[[Mailto:elizabeth.ann.smith@hrsdc-rhdcc.gc.ca|elizabeth.ann.smith@hrsdc-rhdcc.gc.ca]]
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|
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|-
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|Environment and Climate Change Canada
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|Corinne  Boudreault
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|[[Mailto:corinne.boudreault@ec.gc.ca|corinne.boudreault@ec.gc.ca]]
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|bureaudurespect-respectbureau@ec.gc.ca
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|}
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Federal  Economic Development Organization for Northern Ontario
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Financial  Transaction and Reports Analysis Centre of Canada
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|Mijanoux  Beauchamp
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|[[Mailto:Mijanoux.Beauchamp@fintrac-canafe.gc.ca|Mijanoux.Beauchamp@fintrac-canafe.gc.ca]]
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|
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|-
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|Fisheries  and Oceans Canada
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|Chantal  Schryer
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|[[Mailto:chantal.schryer@dfo-mpo.gc.ca|chantal.schryer@dfo-mpo.gc.ca]]
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|
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|-
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|Global  Affairs Canada
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|Robert  Sinclair
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|[[Mailto:robert.sinclair@international.gc.ca|robert.sinclair@international.gc.ca]]
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|
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|-
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|Health  Canada
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|Sylvie  Richard
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|[[Mailto:sylvie.richard@hc-sc.gc.ca|sylvie.richard@hc-sc.gc.ca]]
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|ombudsman@hc-sc.gc.ca
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|-
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|Immigration  and Refugee Board of Canada
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|Raymond Kunze
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|[[Mailto:Raymond.Kunze@irb-cisr.gc.ca|Raymond.Kunze@irb-cisr.gc.ca]]
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|
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|-
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|Impact  Assessment Agency Canada
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|}
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Indigenous Services Canada
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|Nadia  Ferrara
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|[[Mailto:Nadia.Ferrara@sac-isc.gc.ca|Nadia.Ferrara@sac-isc.gc.ca]]
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|
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|-
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|Infrastructure  Canada
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|Judith  Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Innovation,  Science and Economic Development Canada
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|Eve  Nadeau
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Acting
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|[[Mailto:eve.nadeau@ised-isde.gc.ca|eve.nadeau@ised-isde.gc.ca]]
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|[[Mailto:ombud@ised-isde.gc.ca|ombud@ised-isde.gc.ca]]
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|-
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|Justice  Canada
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|Sonya-Kim  St-Julien
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|[[Mailto:SonyaKim.St-Julien@justice.gc.ca|SonyaKim.St-Julien@justice.gc.ca]] 
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|[[Mailto:ombuds@justice.gc.ca|ombuds@justice.gc.ca]] 
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|-
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|National  Defense
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|Gregory  Lick
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|[[Mailto:GREGORY.LICK@forces.gc.ca|GREGORY.LICK@forces.gc.ca]]
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|
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|-
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|National  Research Council of Canada
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|Karine  Gauvreau
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|[[Mailto:Karine.Gauvreau@nrc-cnrc.gc.ca|Karine.Gauvreau@nrc-cnrc.gc.ca]]
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|
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|-
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|Natural  Sciences & Engineering Research Council
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|Nadine-Larcher-Auger
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|[[Mailto:Nadine.larcher-auger@nserc-crsng.gc.ca|Nadine.larcher-auger@nserc-crsng.gc.ca]]
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|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]]
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|}
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Office of the  Privacy Commissioner of Canada
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|Judith Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Office of the Auditor General of  Canada
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|Janet Campbell
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|[[Mailto:Janet.Campbell@oag-bvg.gc.ca|Janet.Campbell@oag-bvg.gc.ca]]
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|
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|-
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|Office of the Commissioner of  Lobbying
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|Judith Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Office  of the Correctional Investigator
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|Judith Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Office of the Secretary to the  Governor General
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|Judith Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Offices of the Information  Commissioners of Canada
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|Judith Brunet
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|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
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|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
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|-
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|Parks Canada
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|Denis Pariseau
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Acting
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|[[Mailto:denis.pariseau@pc.gc.ca|denis.pariseau@pc.gc.ca]]
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|
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|}
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{| class="wikitable"
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|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
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|-
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|Public Health Agency of Canada
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|Sylvie  Richard
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|Sylvie.richard@hc-sc.gc.ca
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|ombudsman@hc-sc.gc.ca
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|-
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|Public  Safety Canada
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|Manda  Noble-Green
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|[[Mailto:manda.noble-green@ps-sp.gc.ca|manda.noble-green@ps-sp.gc.ca]]
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|[[Mailto:officeofombuds-bureaudelombuds@ps-sp.gc.ca|officeofombuds-bureaudelombuds@ps-sp.gc.ca]]
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|-
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|Public  Service Commission
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|Maria  Tsourounakis
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|[[Mailto:Maria.Tsourounakis@cfp-psc.gc.ca|Maria.Tsourounakis@cfp-psc.gc.ca]]
 +
|cfp.ombuds.psc@cfp-psc.gc.ca
 +
|-
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|Public  Services and Procurement Canada
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|Mario  Baril
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|[[Mailto:Mario.Baril@tpsgc-pwgsc.gc.ca|Mario.Baril@tpsgc-pwgsc.gc.ca]]
 +
|[[Mailto:TPSGC.bosmombudsantementale-oomhombudmentalhlth.PWGSC@tpsgc-pwgsc.gc.ca|tpsgc.bosmombudsantementale-oomhombudmentalhlth.pwgsc@tpsgc-pwgsc.gc.ca]]
 +
|-
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|RCMP  External Review Committee
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|Judith  Brunet
 +
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 +
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 +
|-
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|Shared  Services Canada
 +
|Alexandre  St-Jean
 +
|[[Mailto:Alexandre.St-Jean@ssc-spc.gc.ca|Alexandre.St-Jean@ssc-spc.gc.ca]]
 +
|[[Mailto:ombuds@ssc-spc.gc.ca|ombuds@ssc-spc.gc.ca]]
 +
|-
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|Social  Sciences and Humanities Research Council
 +
|Nadine  Larcher-Auger
 +
|[[Mailto:Nadine.larcher-auger@sshrc-crsh.gc.ca|Nadine.larcher-auger@sshrc-crsh.gc.ca]]
 +
|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]]
 +
|}
 +
{| class="wikitable"
 +
|Department or Agency
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|Ombuds Name
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|Ombuds e-mail
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|Generic  e-mail
 +
|-
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|Treasury  Board of Canada Secretariat
 +
|Lianna  Ferran
 +
|[[Mailto:Lianna.Ferran@tbs-sct.gc.ca|Lianna.Ferran@tbs-sct.gc.ca]]
 +
|
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|-
 +
|Women and Gender Equality Canada
 +
|Judith  Brunet
 +
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 +
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 +
|}
 
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