Meeting information

1. Updates

2. Roundtable

Notes and action items

Page feedback tool

ECCC - sustainability strategies

Will work with teams to get strategies for sustainability - Marylin Brooks is the contact at ECCC

FCAC

Financial literacy month
FLM campaign page - check website
Theme: Check your financial health, they put up the pages and also a newsletter to stakeholders, then also a promotional toolkit, social media images, ready to use articles, social media toolkit
They also feature existing pages
Do a lot to inform stakeholders
A lot of cross promotion on social media with other departments and Service Canada, at the service canada service points
Work with ESDC and CMHC for example
Contact: Martine.carrier@FCAC-acfc.gc.ca

VETERANS AFFAIRS

Remembrance Day and Veteran’s Week

This year’s theme 75 years of peacekeeping
Senior leaders wanted more interactivity, so they added QR code to educational poster, takes you to a landing page with the 75 years of peacekeeping theme, which contains educational videos about peacekeeping missions
Produce a lot of learning materials for schools
Lots of news stories about peacekeepers in action, will be featured on social media
Nov 8, Indigenous Veteran’s Day
Canada.ca takeover one day
Social media sharing with partners such as DND and other departments
They are curious how the increased use of interactive features will affect traffic and retention on the site, they will use analytics to see if the interactive features were effective

Question: Did you lower the reading level for the materials aimed at elementary school children

Answer: Yes, we did adjust that material for the audience

DTO

Q2 TSS results

Small increase in green tasks last quarter
We are holding steady in task completion this year, which is a slight improvement since last year
Some tasks with very high rates, some even reaching the 90s, great job teams!
Other tasks had some great gains this year, including passports and benefits for people with disabilities
But there are still some tasks that we’d like to see improve
Some of this information could help your team lobby senior management for time and space to work to improve, as a prioritization cue

Questions and comments

Will this be presented at the Web Executive Board?

A: Yes, DTO has presented this regularly at Web Executive Board, so should come as no surprise

Are there any things DTO is going to do differently for next quarter?

A: Working hard on findability. We are also still working on our transition, which can take away some of our focus on other issues at this times.

When will TSS results be available for department reps?

A: Emails should be going out this week. Also, it’s posted on the GCPEDIA page

GAC

PCO

Please be mindful of problems with infographics
Happens more often on social media, might not be a good practice to reuse infographics
Make sure that they are be legible on mobile devices
Keep in mind accessibility issues if you re-purpose infographics
Guidance coming soon on when to use infographics

DTO