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April 24, 2024 - Updates, priorities of the week

Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC

Meeting information

Agenda

1. Updates

2. Roundtable

Notes and action item

Updates

PCO

  • If you have any material you want to promote in the home page features, please let us know
  • Thanks for the organizers of PowerBI meeting last week
  • Thanks to the community for all your work

AAFC

Presentation - Tanya Gagnon - Canada.ca Re-Procurement Project

  • Managed Web Service (MWS) platform is the core technology
  • Three elements:
    • Content management
    • Cloud hosting
    • Cybersecurity and content distribution network
  • Currently one provider for all 3 elements, which is Adobe
  • Contract will expire in six years (March 2029) with no extension years possible
  • Six years is actually not that far away to put the new contract in place
  • Goals for next contract:
    • To continue service with no interruptions
    • Providing excellent customer service
    • That the next platform meets evolving digital needs
  • Some steps on the roadmap to get to next contract:
    • Engaging PSPC to develop procurement strategy
    • Public user survey
    • Request for information for industry input
  • We’ve shared our work so far with Web Executive Board, GCWP and working groups as needed
  • In 2021, DTO conducted a brainstorming session with Web Executive Board
  • DTO also conducted a survey to see what people thought was needed for next platform
  • Business capabilities
    • One of the most important is being able to integrate well into broader ecosystem
    • Better personalization based on user
    • Better analytics
    • Eligibility for program calculators
    • Ability to connect with AI chatbots
    • More supportive of accessibility
    • Support for Indigenous languages
    • Capability for hosting Protected B content
  • We ran a Industry Request for Information (RFI), helps to ensure a successful bidding process, it RFI closes this Friday

We want to make sure that the new system will be able to support any future technology needs, like enhanced sign-in.

More information from the chat:

  • Canada.ca currently focuses on Information as a Service which does not require authentication. We are still evaluating future state capabilities and what that represents.  We do know that ESDC through BDM is procuring a new Access Management System.  Our objective is to ensure that the new Canada.ca platform has the levers to permit future state capabilities.

Qː In the RFI, did you ask about analytics capabilities?

A: Yes we did, and also CDS gave us some input about analytics considerations such as AI.

Q: Curious about AI capabilities.

A: We asked companies how they could support AI requirements we might have. We are looking forward to what industry will tell us.

Q: In terms of archiving, one of the other functions at CRA is looking at ways to be able to remove the need for single page guides (HTML and PDF) but still leverage the use of multiple web pages...so a way to build content that can be both optimized for web, but could also degrade to a simple single page (print or save as PDF friendly)....that could be an important function.

A: Yes, we are working to ensure the platform will allow for these kinds of capabilities, but at the same time we are not building the capabilities ourselves.

Roundtable

Public Safety (PJE Theme)

CBSA

  • The CBSA Assessment and Revenue Management (CARM) launch rescheduled to the fall

Office of the Privacy Commissioner of Canada

  • Privacy Awareness Week
  • This year’s theme is Privacy and technology: Improving transparency, accountability, and security, and the Canadian awareness campaign will run from May 6 to 10.

For more information: https://www.priv.gc.ca/en/about-the-opc/what-we-do/awareness-campaigns-and-events/privacy-awareness-week/

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