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Workload Migration (WLM) Program (view source)

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Are you a department or agency looking for information on Shared Services Canada (SSC) Workload Migration Program and how it is delivered? If yes, you’ve come to the right place!
 
Are you a department or agency looking for information on Shared Services Canada (SSC) Workload Migration Program and how it is delivered? If yes, you’ve come to the right place!
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==  '''What is the purpose of the Workload Migration Program?''' ==
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If you are looking for information on navigating the Application Modernization Investment Framework which is closely linked to SSC WLM, please visit the [[Application Modernization|Application Modernization GCwiki]] page managed by Treasury Board of Canada Secretariat, Office of the Chief Information Officer (TBS OCIO).
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Under SSC 3.0, the Workload Migration (WLM) Program facilitates the migration of government applications from aging legacy data centres to modern, more secure and reliable solutions – whether cloud, state-of-the-art enterprise data centre (EDC) or a hybrid of the two. The ultimate purpose is to migrate department workloads to reliable, modern, and secure hosting options.
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More specifically, the Program:
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==  '''Overview''' ==
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Under [https://www.canada.ca/en/shared-services/ssc-3-enterprise-approach.html SSC 3.0], the Workload Migration (WLM) Program facilitates the migration of government applications from aging legacy data centers to modern, more secure and reliable solutions – whether cloud, state-of-the-art enterprise data centre (EDC) or a hybrid of the two. The ultimate purpose is to migrate department workloads to reliable, modern, and secure hosting options.
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* Oversees a series of workload migration projects that will move GC applications and data out of aging EDC;
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More specifically, the WLM Program will:
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* Initiates enablement projects and activities pertaining to enterprise approaches;
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* Provides funding for the emergency closing of small- to medium-sized legacy data centres.
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* '''Enable''' a new generation of digital service delivery offerings to Canadians;  ·        
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* '''Ensure''' that existing government applications are migrated off aging, vulnerable IT infrastructure;  ·        
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* '''Deliver''' on the government’s vision of a modern, digitally enabled public service, as well as the drive to prioritize cloud based computing.
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Since it formally launched in 2018, the WLM Program currently has 14 projects underway (six in Wave 1 and eight in Wave 2).
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=== '''Current WLM Projects''' ===
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==  '''What's in it for my Department or Agency?''' ==
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Since its formal launched in 2018, the WLM Program initiated 14 projects currently underway (six in Wave 1 and eight in Wave 2):[[File:Current Projects .jpg|thumb|left|726x726px]]
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Application health is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following opportunities:
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* Prioritize your portfolio of applications for modernization and migration
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* Leverage new Cloud technologies
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* Support TB policy and strategy direction such as the Policy on the Management of Information Technology, the Policy on Service, and the Digital Operations Strategic Plan
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* Reduce risk and increase reliability
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* Improve GC cyber security
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If your department of agency is impacted by a WLM project, you will benefit from outcomes such as:
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* Reliable IT infrastructure to ensure successful delivery of the government programs and services for Canadians.
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* Modern technology provides Canadians with digital technology to receive the services they need.
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* Secure cyber and IT security that is able to protect the privacy of Canadians and others interacting with the government.
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==  '''How does a WLM project get prioritized, endorsed and approved?''' ==
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SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects  based on the state of the data centre, the health of the applications, and the readiness of the partner department or agency. 
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The prioritization of WLM projects requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies:
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* WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO)
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* GC Enterprise Architecture Review Board (GC EARB)
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* Assistant Deputy Minister Committee on Enterprise Priorities and Planning (ADM CEPP)
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* Deputy Minister Committee on Enterprise Priorities and Planning (DM CEPP)
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The WLM Program has received initial funding until 2022 and will seek additional funding to support future waves of workload migration priorities.
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==  '''Benefits for Departments or Agencies''' ==
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Information technology (IT) infrastructure is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following benefits:
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* Reduce risk and increase reliability of IT infrastructure;
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* Improve and secure GC cyber and IT security;
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* Leverage new Cloud technologies;
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* Better serve Canadians with secure digital technology to ensure successful delivery of the various government programs and services as well as protect the privacy of Canadians and others interacting with the government;
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* Support the GC [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] which state how GC organizations manage service delivery, information and data, information technology, and cyber security in the digital era.
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==  '''Prioritization Critera''' ==
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SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects using the state of the data centre, the health of the applications, and the readiness of the partner department or agency as criteria Specifically, prioritization is based on: 
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* '''At-Risk IT Infrastructure''': lease expiry, failing infrastructure (including network), facilities pressure, power, space, cooling, condition of data center
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* '''At-Risk Applications''': presence of critical workloads, customer readiness to migrate (specifically to cloud), High Business Value, high degree of technical risk
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The prioritization of WLM projects ultimately requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies:
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* WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO)
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* GC Enterprise Architecture Review Board (GC EARB)
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* Assistant Deputy Minister Committee on Enterprise Priorities and Planning (ADM CEPP)
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* Deputy Minister Committee on Enterprise Priorities and Planning (DM CEPP)
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Once a project has been endorsed by the aforementioned governance bodies, a memorandum of understanding (MoU) is signed by the GC CIO and participating department.
    
===  '''Governance approval process''' ===
 
===  '''Governance approval process''' ===
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=== '''Step by step process''' ===
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[[File:Step by step process v2 (sans App. Mod).jpg|left|thumb|709x709px]]
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=== '''Step by step process''' ===
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[[File:STEP BY STEP PROCESS.jpg|left|thumb|615x615px]]
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==  '''How Departments or Agencies Can Prepare''' ==
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[[File:How Departments or Agencies Can Prepare.jpg|thumb|left|778x778px]]
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For additional information on what departments or agencies should consider when making migration plans (investment planning, departmental support, availability of funds, etc.), departments or agencies may contact their SSC Client Executive.
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==  '''Lessons Learned''' ==
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Continuous learning and improvement is a cornerstone of SSC WLM Program as it strengthens the ability to build upon expertise to drive value across the organization and partner departments.
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Thanks to contributions from Statistics Canada and TBS Information Management and Technology Directorate (IMTD), the following lessons learned have been gathered from the Application Modernization & Workload Migration Program Update, presented before the GC Enterprise Architecture Review Board (GC EARB) on October 31, 2019:
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* '''Change is hard.''' Cloud requires a major culture shift in the organization, especially in IT as it means radical transformation to some roles. Organizational change management must be at the forefront.
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* '''Strong support required by Deputy Head and all levels of Senior Leadership.''' Due to the magnitude of change required and the underlying complexity, the senior management table must demonstrate consistent, strong leadership to ensure success.
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* '''Cloud is a journey, not a destination.''' It is very complex, and may take longer than expected. Start immediately, before you have all of the information as fully embracing cloud may take years.
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* '''Partner with others.''' Having an integrated project team with SSC has been key success factor. Leverage the expertise of industry and of others that have gone before you.
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* '''Voice your concerns immediately.''' Including monitoring costs and having a strong understanding of what the costs should be - more importantly, voice your concerns immediately to the vendor so that they may investigate and adjust accordingly.
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* '''Be Agile.''' Departments should work with a singular vision and purpose, while keeping flexibility to adapt as the journey to cloud is ever changing.
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==  '''Frequently Asked Questions (FAQ)''' ==
 
==  '''Frequently Asked Questions (FAQ)''' ==
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SSC in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) developed a [[gccollab:file/view/5513668/wlm-faqs-final-draft-englishdocx|Frequently Asked Question (FAQ)]] document to provide departments with additional information to understand how the WLM Program supports departments and agencies through its projects and activities.   
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SSC in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) developed a [[gccollab:file/view/5623800/wlm-faqs-englishdocx|Frequently Asked Question (FAQ)]] document to provide departments with additional information to understand how the WLM Program supports departments and agencies through its projects and activities.   
    
For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]].
 
For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]].
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==  '''References''' ==
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'''WLM FAQ document:'''  [[gccollab:file/view/5623800/wlm-faqs-englishdocx|https://gccollab.ca/file/view/5513668/wlm-faqs-final-draft-englishdocx]]
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'''WLM Working Group:''' https://gccollab.ca/groups/profile/2006418/enworkload-migration-working-group
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'''Application Modernization:''' https://wiki.gccollab.ca/Application_Modernization
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'''GC EARB:''' https://gcconnex.gc.ca/file/group/29755185/all#
 
[[fr:Programme de migration de la charge de travail]]
 
[[fr:Programme de migration de la charge de travail]]
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