Theme Management Committee Covid-May 25 2020 - Comité de gestion des thèmes Covid-25 mai 2020
Agenda
1. Updates
2. Presentation: COVID-19 top task identification study - Lisa Fast (DTO)
3. Roundtable
Notes and action items
1. Updates
TBS
- Continuing to work on structured data pilots
- Working with Health Canada on the Page success widget data
- Continuing work on Wayfinding project
- Examining PPE Content
- Continuing with testing:
- Working with Finance on Economic Response
- Working with ISC and CIRNAC on results of testing with Indigenous people
- Working with ISED on business content
Patrick Lajeunesse (DTO) will be presenting at an upcoming date about accessibility testing.
Health Canada - Susan Harper
- Working on clinical trial content, masks for industry professionals, etc.
- Reaching the milestone of 99.4 million visits to Canada.ca/coronavirus page
Principal Publisher
- As of last Friday, can now start registering subdomains again
2. Gerry top task study - Lisa Fast (DTO)
- Presented the results of the Gerry McGovern top task study done for Canadians
- Randomized for each participant to avoid a sorting bias
- Got lots of GC employee data after we closed the study, so still have to analyze the data
- Canada.ca/coronavirus is oriented to meet users needs and the tasks they are looking for
Let Lisa know if you are seeking audience specific top task report (slide 8). She will make a small deck for top task by audience.
What’s next
- Share results with GC teams, and compare with other data
- Identify content for top tasks
- Determine content in policy and planning stages within GC/HC
- Prioritize & deprioritize top tasks and ‘tiny tasks’
- Create new content and resource categories
- Rationalize with existing structure and analytics
- Develop and launch content
- Keep testing and improving
- Gerry would like to run this study again in a few months and see the changing needs
- Talk about the internal language of “recovery” getting confused with “reopening “ // business vs individual
- Will do more testing and share results around what groupings/language/terminology resonates.
- Share the results with your teams
3. Roundtable
Instructions for tagging announcements are now live. They will be updated and improved, but the basics are now available.
Public Safety
- Managing covid pages
- Planning call next week for public alert issues
Health Canada
- Still working on Page success widget to see how to compile data and make it easier to action
- Reached out to public opinion research group about making analysis more efficient
ISC
- Published a new page on how COVID-19 supports can help Indigenous individuals
CRA
- Testing on benefits
- Validation testing this week
SW
- Continuously updating women’s shelter funding
- Affected by GBV page and looking to add filter to this list
CDS
- Full comms launch on Friday and PM announcement for finder tool
- Examining policy gaps
- Testing with people with disabilities on the finder tool
- More recruitment for panel of research
Canadian Heritage
- Working on putting together a portal to apply for funds
ISED
- Put up some alerts
- Rubina asked to put a floating invite on their pages for recruitment
Finance Canada
- Testing on the new prototype for Economic Response Plan
Ordre du jour
1. Mises à jour
2. Présentation: Étude sur l'identification des tâches principales liées à la COVID-19 - Lisa Fast (BTN) (version française à venir)
3. Table ronde
