Theme Management Committee Covid-May 11 2020 - Comité de gestion des thèmes Covid-11 mai 2020

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Agenda

1. Updates

2. COVID-19 top task study

3. Indigenous testing results


Notes and action items

1. Updates

TBS

Testing this week:

  • Tree testing for gender based violence
  • Testing for medical devices
  • Testing on accessibility

Susan Harper - Health Canada

  • Page success widget went live this morning. Already 50 email messages received.
  • The widget is on the Symptoms page and on Prevention page
  • Will give an update on Wednesday
  • Phase 2 (Recovery) planning is in place this week

PCO - Celeste Coté

  • Planning on Phase 2 (Recovery) and accessibility
  • If you have issues/questions that PCO can help with, please get in touch
2. COVID-19 top task study - Lisa Fast (DTO)

Presentation: Canada.ca COVID-19 Top task identification with Gerry McGovern and the WHO

We will be using the results of this research to understand the needs of Canadians.

Is there anything missing? We would appreciate your feedback. Please have a look and get back to us Wednesday morning by 10 on Slack or email: dto.btn@tbs-sct.gc.ca. 

3. Indigenous testing results - Ania Wasilewski (ISC)  / James Sinclair (ISC) / Scott Duncan (DTO)
  • Cases are still rising in Indigenous communities. They haven’t peaked. 1.7 million Indigenous people in Canada, so this research is needed to help that audience find content on Canada.ca.

Presentation includes results and suggestions from the baseline study. Only 5 participants so this is qualitative, not quantitative data.

Most participants struggled to find the answers. Baseline study highlights some improvements that can be made. Team is in the midst of prototyping ideas.

Interesting to note that participants approached most tasks through generic content and expected to find indigenous-specific details there. They did not first navigate to indigenous-specific pages and then look for task content.

Discussion around task based approaches vs audience segmentation for content.

Presentation: COVID-19 Canada.ca and Indigenous Peoples

Big Congrats

ESDC and CDS about soft launch for Individual Benefit Finder.


Ordre du jour

1. Mises à jour

2. Étude COVID-19 sur les tâches principales

3. Résultats des tests indigènes


Notes et actions à prendre

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