Theme Management Committee Covid-Mar 19 2020 - Comité de gestion des thèmes Covid-19 mars 2020

Meeting information

Meet: meet.google.com/znj-oyjd-yni

Teleconference: Call-in toll-free number: 1 778-747-5476‬ (Canada) PIN: ‪221 244 209#‬

Welcome & Guidance updates

The meeting was convened to help better connect digital activities across the GC. The intent is to help minimize duplication and improve the response to COVID-19 on Canada.ca.
A note is expected for the Heads of Communications that will emphasize the accessibility of all COVID-19 comms
Celeste shared the following link: [1]
DTO has developed and shared content design guidance for crisis communications:[2]
- We are reviewing the Alerts guidance we put live a few days ago: [3]

Current Canada.ca content mapping and inventory

Ricky Laforge (Finance) is creating a working group to coordinate the content related to the economic response. More details will be forthcoming.
TBS is working to create an overall inventory for the GC.
- ISED suggested that an inventory by Theme would be helpful.

Theme Lead Roundtable

David has developed a mapping of current content to help everyone understand who is working on what across the GC: [4]
PHAC is the lead on the COVID-19 file
- New 133 number being created to support calls
- Currently getting thousands of calls per day
- There is a lot of sensitivity on the messaging so the comms activities need to be tightly coordinated
Culture, history and sport Theme enquired about capacity request for COVID support
Heath indicated that a list is being prepared and will be shared with COVID Comms leadership team
- Excess capacity might be able to be used by other departments with TBS perhaps assisting in the coordination
Business Theme demand for business related content is taxing available capacity
- Avoiding duplication and circular references is a major focus
PCO working to help better coordinate activities and ensure consistency in the overall approach
IRCC - Better coordination across teams in government is helpful.
DND - COVID-19 content for the Forces has been developed and is being shared with the PS and Military Theme.
Public Safety - How do we better coordinate discussion on key topics? Need to update the main contact list.
ESDC - EI Benefits pages are being developed and working with HC Comms team.
PCO - Can we add “avoid pictures of text” to the current content guidance.
HC - We will continue reiterating that visuals aren’t always helpful but in some cases it may not be possible and post launch clean-up may be required.

Next Steps We did not discuss the next steps with the group. This is what we will do:

Hold a weekly TMC, every Thursday 3, until further notice
DTO will create a GCConnex Wiki presence to share content map and inventory, TMC invites and notes
DTO will connect into the Finance working group to see how we can help

Information sharing and ideas HC talked about creating a map - probably static at first - folks mentioned:

- Stats can has experience coding maps using live data
- Apparently there is a really good map on RadioCanada - could we just use that? [5]
- Also, discussion about social media posting (accessibility, and linking back to content on the website) ...

Meet : meet.google.com/znj-oyjd-yni

Téléconference : Numéro sans frais : 1 778-747-5476(Canada) PIN: ‪221 244 209#‬

Mot de bienvenue et présentations

La réunion a été convoquée pour aider à mieux relier les activités numériques à travers le GC. L'objectif est d'aider à minimiser la duplication de contenu et d'améliorer la réponse à la COVID-19 sur Canada.ca.
Une note est attendue pour les chefs des communications qui mettra l'accent sur l'accessibilité de toutes les comms liées à la COVID-19.
Celeste a partagé le lien suivant : [6]
Le BTN a élaboré et partagé des directives sur la conception de contenu pour les communications de crise : [7]
- Nous sommes en train de revoir le guide des alertes que nous avons mis en ligne il y a quelques jours :[8]

Cartographie du contenu actuel de Canada.ca et inventaire de contenu

David a élaboré une cartographie des contenus actuels pour aider chacun à comprendre qui travaille sur quoi dans l'ensemble du GC : [9]
Le SCT travaille à la création d'un inventaire global pour le GC.
- ISDE a suggéré qu'un inventaire par thème serait utile.