Difference between revisions of "Theme Management Committee Covid-June 12 2020 - Comité de gestion des thèmes Covid-12 juin 2020"
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* Presentation: [https://docs.google.com/presentation/d/1dlKTX4R29ulbI73FCgVM86zUAWoZT8-Z/edit#slide=id.p1 Page success widget feedback and analysis] (Google slides) | * Presentation: [https://docs.google.com/presentation/d/1dlKTX4R29ulbI73FCgVM86zUAWoZT8-Z/edit#slide=id.p1 Page success widget feedback and analysis] (Google slides) | ||
* Presentation: [[:File:Feedback widget analysis 2020-06-12 EN.pptx|Page success widget feedback and analysis]] (.pptx) | * Presentation: [[:File:Feedback widget analysis 2020-06-12 EN.pptx|Page success widget feedback and analysis]] (.pptx) | ||
| − | + | '''1. Updates''' | |
'''TBS''' | '''TBS''' | ||
* Finished up a labelling study and results will be shared next week | * Finished up a labelling study and results will be shared next week | ||
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* Solely focused on supporting ISED on Business page right now | * Solely focused on supporting ISED on Business page right now | ||
No updates from PCO and Principal Publisher | No updates from PCO and Principal Publisher | ||
| − | + | '''2. Update on Page Success Widget - Susan Harper and Penny Day''' | |
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* HC PHAC collaborated with Principal Publisher, PCO, and TBS and launched a Page Success Widget on May 11th to get feedback on two pages | * HC PHAC collaborated with Principal Publisher, PCO, and TBS and launched a Page Success Widget on May 11th to get feedback on two pages | ||
* When people responded, an email went to Health Canada PHAC | * When people responded, an email went to Health Canada PHAC | ||
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<div style="float:left; width:47%; padding:5px;"> | <div style="float:left; width:47%; padding:5px;"> | ||
<!--PLACE FRENCH TEXT BELOW THIS LINE AND ABOVE THE CLOSING DIV--> | <!--PLACE FRENCH TEXT BELOW THIS LINE AND ABOVE THE CLOSING DIV--> | ||
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==Ordre du jour== | ==Ordre du jour== | ||
Revision as of 09:33, 29 June 2020
Back to / Retour à > TMC meetings (COVID) - Réunions CGT (COVID)
Agenda
1. Updates
2. Page success widget update - Susan Harper
Notes and action items
- Presentation: Page success widget feedback and analysis (Google slides)
- Presentation: Page success widget feedback and analysis (.pptx)
1. Updates
TBS
- Finished up a labelling study and results will be shared next week
- Kelly Acton presented Primer at ADM Strat Comms meeting. A Heads of Comms message will go out next week with Primer. We encourage you to share it with your teams.
Health Canada
- Solely focused on supporting ISED on Business page right now
No updates from PCO and Principal Publisher
2. Update on Page Success Widget - Susan Harper and Penny Day
- HC PHAC collaborated with Principal Publisher, PCO, and TBS and launched a Page Success Widget on May 11th to get feedback on two pages
- When people responded, an email went to Health Canada PHAC
- Since the launch, there have been over 5,000 responses - 164 responses/day
- Process all the responses by tagging feedback
- Currently dealing with responses manually (as automation hasn’t been set up yet). It isn’t simple. You have to examine people’s nuances and interpret the person’s feedback.
- There weren’t any content updates during this time that would impact people’s feedback
- Lessons learned from this can help support content guidance and recommendations, especially revising labels and headings to help people find what they are looking for
- Having it on a page for even just two weeks will provide a lot of insight
- Need an automated back-end to process emails
- Next steps: Pausing pilot and removing widget for now - manually processing email responses was overwhelming
- Helped ISED who is going to be next on
- Once it’s more automated, it can stay on pages
Ordre du jour
1. Mises à jour
2. Mise à jour de la widget du succès de la page - Susan Harper
Notes et actions à prendre
- Présentation : version française à venir
