Difference between revisions of "Theme Management Committee Covid-June 12 2020 - Comité de gestion des thèmes Covid-12 juin 2020"
Jump to navigation
Jump to search
| Line 20: | Line 20: | ||
* Presentation: [https://docs.google.com/presentation/d/1dlKTX4R29ulbI73FCgVM86zUAWoZT8-Z/edit#slide=id.p1 Page success widget feedback and analysis] (Google slides) | * Presentation: [https://docs.google.com/presentation/d/1dlKTX4R29ulbI73FCgVM86zUAWoZT8-Z/edit#slide=id.p1 Page success widget feedback and analysis] (Google slides) | ||
* Presentation: [[:File:Feedback widget analysis 2020-06-12 EN.pptx|Page success widget feedback and analysis]] (.pptx) | * Presentation: [[:File:Feedback widget analysis 2020-06-12 EN.pptx|Page success widget feedback and analysis]] (.pptx) | ||
| + | # '''Updates''' | ||
| + | '''TBS''' | ||
| + | * Finished up a labelling study and results will be shared next week | ||
| + | * Kelly Acton presented Primer at ADM Strat Comms meeting. A Heads of Comms message will go out next week with Primer. We encourage you to share it with your teams. | ||
| + | '''Health Canada''' | ||
| + | * Solely focused on supporting ISED on Business page right now | ||
| + | No updates from PCO and Principal Publisher | ||
| + | # '''Update on Page Success Widget - Susan and Penny''' | ||
| + | * Presented deck: | ||
| + | * HC PHAC collaborated with Principal Publisher, PCO, and TBS and launched a Page Success Widget on May 11th to get feedback on two pages | ||
| + | * When people responded, an email went to Health Canada PHAC | ||
| + | * Since the launch, there have been over 5,000 responses - 164 responses/day | ||
| + | * Process all the responses by tagging feedback | ||
| + | * Currently dealing with responses manually (as automation hasn’t been set up yet). It isn’t simple. You have to examine people’s nuances and interpret the person’s feedback. | ||
| + | * There weren’t any content updates during this time that would impact people’s feedback | ||
| + | * Lessons learned from this can help support content guidance and recommendations, especially revising labels and headings to help people find what they are looking for | ||
| + | * Having it on a page for even just two weeks will provide a lot of insight | ||
| + | * Need an automated back-end to process emails | ||
| + | * Next steps: Pausing pilot and removing widget for now - manually processing email responses was overwhelming | ||
| + | * Helped ISED who is going to be next on | ||
| + | * Once it’s more automated, it can stay on pages | ||
</div> | </div> | ||
<!--START French column, do not touch this code--> | <!--START French column, do not touch this code--> | ||
Revision as of 09:31, 29 June 2020
Back to / Retour à > TMC meetings (COVID) - Réunions CGT (COVID)
Agenda
1. Updates
2. Page success widget update - Susan Harper
Notes and action items
- Presentation: Page success widget feedback and analysis (Google slides)
- Presentation: Page success widget feedback and analysis (.pptx)
- Updates
TBS
- Finished up a labelling study and results will be shared next week
- Kelly Acton presented Primer at ADM Strat Comms meeting. A Heads of Comms message will go out next week with Primer. We encourage you to share it with your teams.
Health Canada
- Solely focused on supporting ISED on Business page right now
No updates from PCO and Principal Publisher
- Update on Page Success Widget - Susan and Penny
- Presented deck:
- HC PHAC collaborated with Principal Publisher, PCO, and TBS and launched a Page Success Widget on May 11th to get feedback on two pages
- When people responded, an email went to Health Canada PHAC
- Since the launch, there have been over 5,000 responses - 164 responses/day
- Process all the responses by tagging feedback
- Currently dealing with responses manually (as automation hasn’t been set up yet). It isn’t simple. You have to examine people’s nuances and interpret the person’s feedback.
- There weren’t any content updates during this time that would impact people’s feedback
- Lessons learned from this can help support content guidance and recommendations, especially revising labels and headings to help people find what they are looking for
- Having it on a page for even just two weeks will provide a lot of insight
- Need an automated back-end to process emails
- Next steps: Pausing pilot and removing widget for now - manually processing email responses was overwhelming
- Helped ISED who is going to be next on
- Once it’s more automated, it can stay on pages
Ordre du jour
1. Mises à jour
2. Mise à jour de la widget du succès de la page - Susan Harper
Notes et actions à prendre
- Présentation : version française à venir
